Outdoor pool, pool umbrellas, pool loungers
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Reviews of Kusnadi Hotel

3 out of 5
Kusnadi Hotel
Jl. Werkudara 518, Legian, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 81 reviews" "
Rating 8 - Good. 29 out of 81 reviews" "
Rating 6 - Okay. 14 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

6/10 Okay

Michelle, Candidasa

Liked: Cleanliness, staff & service, property conditions & facilities
Location plus
Stayed 1 night in Jan 2024

8/10 Good

CHRISTINA

Stayed 7 nights in Jan 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kusnadi is very well priced but you get what you pay for. We stayed in a room which had a recently renovated bathroom. I’m assuming the renovation will be great WHEN COMPLETED. In the bathroom there was no towel rail, no toilet roll holder, no mirror, and the shower screen was so short that half the floor in the room was drenched. We had to ask for a bamboo towel rail as the room didn’t originally even have one of those. The only power point in the main room was behind the tv. Little things I know, but something to keep in mind. Staff, grounds, pool and location all great
Stayed 2 nights in Jan 2024
Response from Lina on 15 Jan 2024
Dear Peter, Warmest greeting from kusnadi hotel family, we sincerely appreciate your valuable feedback, we apologize for the inconvenience, this issues will be our attention to improve our room. we hope to have the opportunity to welcome you back Thank you Kind Regards Lina Kusnadi Hotel

10/10 Excellent

Dugal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little spot and great value for money
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Kusnadi twice now, and we will definitely be back. Our room was upgraded for us, because our original room was unsuitable. The staff were great organising this for us.
Stayed 14 nights in Aug 2023

8/10 Good

Michelle

Liked: Staff & service, amenities
Great location, needs better cleaning of rooms and area ,and random loose wire in the big pool is a worry
Stayed 8 nights in Aug 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Value here folks Nothing to complain about
Stayed 10 nights in Aug 2023

8/10 Good

Dianne

Liked: Staff & service, property conditions & facilities
Stayed 17 nights in Aug 2023

6/10 Okay

Michelle

Rooms dated, front desk rude and attitude
Stayed 5 nights in Aug 2023

10/10 Excellent

Merilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet gem small friendly hotel convenient but breakfast very average but close to other restaurants fir breakfast
Stayed 5 nights in Jul 2023

10/10 Excellent

Merilyn

Travelled with group
Liked: Cleanliness, staff & service
Good for single older ladies lol
Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a lovely hotel with great gardens we have stayed there many times
Stayed 15 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 7 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the Kusnadi. Rooms are basic, but clean, with a comfortable bed, and good air conditioner. Pool is fantastic, and restaurant is unbelievably cheap, but great quality food.
Stayed 4 nights in Jun 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 2 day stay here. The room was very clean and the grounds are well maintained. The food was good and the location convenient.
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Kusnadi, So quiet and convenient. Traditional style, with squirrels and geckos roaming around. Close to the beach, shopping and other places to eat if you need a steak fix. Not usually a family hotel so the pool hasn't got a heap of kids running around, relaxing place to chill after a day out.
Stayed 1 night in Mar 2023

10/10 Excellent

Rini

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
The frig was actually a freezer One needed an adapter to plug in the kettle

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old style Balinese property with very friendly, helpful staff.
Stayed 10 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel we have stayed many times the staff are wonderful unfortunately the breakfast is not as good as it should be
Stayed 3 nights in Mar 2020

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel good position wonderful staff could do with improving the breakfast
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 19 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We booked 7 months in advance and had special needs of ground floor rooms due to medical reasons. When we arrived all 3 rooms were on the second floor. I was lied to and told that they didn't receive our special requests from expedia. The very next day another staff member (the only helpful one) told us that they actually did receive the special request but had no ground floor rooms available.(They had plenty of time to advise us of this but failed too) This also turned out to be another lie as we pointed out that there were several empty ground floor rooms. After 9 days of our 15 day stay, and a lot of pressuring (and an injury) 2 ground floor rooms became available,. Guita was the only staff member that did anything to try and fix this issue for us and highly praise her for her efforts. Other small issues like coffee cups in room but no kettle, coffee, teabags, sugar, or milk? No plug in bathroom sink? No blankets on the beds or extra pillows in the cupboard, shampoo and body wash dispensers installed in bathrooms but left empty for our whole stay. Best part of our stay was the lovely guests that we met and the friendly atmosphere. For the same amount of money we have stayed at much nicer places. Wont be returning!
Stayed 15 nights in Oct 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the old Bali environment & beautiful grounds
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept gardens and pool - room cleaned each day pleasant staff good breakfast variety
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome! It's so close to everything and is well priced. Massages are still 100000, drink specials are 2-4-1 the pool is beautiful and it is really relaxing. I love this place and would go back in a heart beat!
Stayed 2 nights in Jul 2019

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very basic small resort. No kettle in the room which was a let down however you can hire one for 25000idr per day which is a rip off. Breakfast is again basic but good. Excellent location and very friendly staff. They also offered to store our bags whist on our trip to Lombok and Flores for over a week which was a bonus. Would recommend this hotel.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Facilities are quite old, room on third floor by stairs. Staff were friendly
Stayed 1 night in Feb 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 5 nights and were very pleased with everything. After walking around Legian, Seminyak and Kuta we were daily reminded how lucky we were with our location set up as a "beautiful peaceful island" in the middle of chaos. This hotel really represents this : beauty of the architecture and the gardens, kind staff, cleaniness and quietness. I would strongly recommend it to anyone. Anita
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay , great pool and great service
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and l love staying here, it has the best staff and service. The pool is wonderful and cool on a hot day.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff are amazing especially Gita and Nik could not do more for us. The resteraunt and especially the bar were disappointing. Our first two days the fridge in bar was not working so we were given a glass of ice with the beer we ordered. The pool area is beautiful and our room was quite nice and cleaned beautifully every day
Stayed 8 nights in Nov 2018

8/10 Good

Julie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found Kusnadi to be comfortable, lovely gardens, nice pool with a kiddy pool which is great for families, close to good places to eat and shop. The only thing that was not good was the breakfast but we just headed out for brekky.
Stayed 3 nights in Oct 2018

8/10 Good

Ches

Liked: Staff & service, property conditions & facilities
book directly through Kusnadi
The staff are friendly and helpful, which was useful when we had paid for breakfast via a reputable hotel booking site and their confirmation of booking email to the hotel failed to state this, therefore breakfast was not included. This is apparently a regular occurrence with this reputable booking site, and caused us great embarrassment, inconvenience and expense.The same booking site advised us to pay again for breakfast and they would reimburse us for the extra payment - lose: lose situation, when it means paying for breakfast twice, and only being reimbursed once! Thanks to the welcoming staff at the Kusnadi hotel, we will return there, but in future will book directly through them, as what they promise, they honour.
Stayed 2 nights in Aug 2018

10/10 Excellent

kym, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just spent 2weeks at kusnadi hotel and was very impressed , great location , could walk to beach, shops and restaurants easily, great pool, dining eating area and good food. The staff were so friendly and helpful if you needed anything organised such as transport, would highly recommend kusnadi as a great value for money hotel.
Stayed 13 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Despite many shortcomings one of my favorites
Kusnadi is one of the very few options in the area that combines Balinese architecture with a lush garden and a romantic water drizzling pool. Due to its smallness and arrangement of superior rooms around half of the pool, it does become noisy at times if Australian party mood groups behave themselves ruthlessly. This lovely Balinese family owned hotel is strongly Australian dominated which may explain also that - in relation to what is offered in the rooms - it appears rooms are quite overprized. There is no phone, no hairdryer, no water heater nor coffee/tea making facilities. Room size is small and actually standard rooms are larger than superior rooms. Beds are squeaky and mattresses not very comfortable. There are no duvets provided, only a sheet. Those and towels are quite outdated, appear greyish and are sometimes stained. Bathrooms would need revamping. Access to the pool rooms is along a very narrow path and some steps. As pool chairs stand around checkins with luggage encounter some obstacles. Food options in the restaurant are delightful and fairly priced as is the happy hour. Breakfast choice is satisfying.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position
Nice quiet garden reasonable room good staff ok breakfast
Stayed 3 nights in Mar 2018

4/10 Poor

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff friendly hotel very old
Staff were very friendly we were disappointed with the "suite" found it dark & linen was very discolored. The shower was a pipe in the wall with only cold water. There was also a hand held shower over the bath but the bathtub was not the best & you had to hold the shower to wash. The suite was up a lot of steep narrow steps. Breakfast was ok they did cook eggs to liking. We only stayed 1 night out of the 8 we booked!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seclueded spot on a busy street nice pool reasonable breakfast great staff
Stayed 4 nights in Feb 2018

6/10 Okay

Lani, Perth, Aus

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Wish I could give it 5 stars
Really wish I could give this hotel 5 stars however my first night experience wasn’t pleasant at all. Arrived at the hotel around 11:30pm very tired and just wanting a hot shower and bed. Shower was cold and took about 30mins to fix... once finally sorted a large tile from the basin fell off and shattered all over the bathroom floor, luckily missing my feet. I was visibly very upset however no compensation was given and I had to wait until 1.30am before my room was sorted for me. Other than this experience the staff were very lovely and the pool was amazing! Good location too. I would recommend paying for a deluxe room. If it was for such a terrible first night I would have given this place 5/5! Note to the owners: worth checking the workmanship of the bathrooms as I think they have been cheaply refurbished... my situation could have been a lot worse.
Stayed 3 nights in Feb 2018

8/10 Good

Jackie, Perth WA

Liked: Staff & service
Quaint family owned hotel
The staff make up for any disappointments the hotel may have.
Stayed 11 nights in Jan 2018

8/10 Good

laura, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely small Bali hotel beautiful gardens and pool
good value for money - staff very helpful - a walk away from everything
Stayed 4 nights in Nov 2017