Hotel Mesra Haiwan Kesayangan di Lebanon

"The lady at the front desk was super nice and very quick getting us checked in."

"The first room we were given had some weird splatter on the ceiling, tv and floor. There was also a wasp in the room. We asked for a diff room this one was much cleaner but smelt like cat pee."

"got two rooms. Checkin was fine. Room 1 was dirty including animal hair on bedspread AND on sheets all over. Bathroom floor was filthy. Room 2 - TV remote had to be reprogrammed, and then when TV was on, all lights in the room flickered, including bathroom lights. When TV was off, lights stopped flickering. Overall was a horrible experience except staff was nice. Left the hotel immediately, and still having trouble getting management to refund our room fees, even though we we only there for 30...

"room not serviced 2 days in a row"

"Had a studio suite reserved and confirmed. Hotel gave my room away and got a regular room. Hotel is newer which is great. Beds are super hard. You can hear people in next rooms over and in hallways. Breakfast buffet is a complete joke. No idea how this place had the higher reviews it did."

"Everything was clean, well decorated. The rooftop hot tub was a little more public than we were hoping for but once it got dark out it was fine. It wasn't a big deal to have to strip the bed, start the dishwasher, and take the garbage out to the dumpster, but for the price paid you'd think that would be included...or at the bare minimum this requirement should be listed BEFORE booking, rather than in the list of rules/requirements you receive after booking. That said my wife and I had a great...