4/10 Poor
Kim
Business traveller
29 Apr 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible. I arrived late Saturday evening and the lady at the desk was having a conversation on her cell phone the ENTIRE check-in. The elevator was not working so I had to walk up 3 flights of stairs which was unbelievably scary. The stairwell is dirty, walls everything nasty.
The worst part is I got to my room and there was long strands of brown hair on the bed. One of the drawers was pulled open. So I called the front desk and was placed in an another room. That room was a little better but there was what looked like public hair in the tub. And the walls were very thin but I was so tired none of that seemed to prevent me from falling and staying asleep.
Lastly the latch on the room door did not work so if someone opened the door from the outside there was nothing stopping them from entering my room. I just took a small table and placed it up against the door.
I’ll never ever visit this hotel or ones in the area. I was in Lebanon, PA for one night. 😕
Kim
Stayed 1 night in Apr 2024