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Reviews of ibis Styles Le Mans Centre Gare

3 out of 5
ibis Styles Le Mans Centre Gare
79 Boulevard Alexandre Oyon, Le Mans, Sarthe

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 226 reviews" "
Rating 8 - Good. 95 out of 226 reviews" "
Rating 6 - Okay. 46 out of 226 reviews" "
Rating 4 - Poor. 16 out of 226 reviews" "
Rating 2 - Terrible. 8 out of 226 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Toute l'équipe de l'Ibis Styles gare sud on 27 Feb 2024
Cher Monsieur, Nous vous remercions pour cette très belle note, c'était un plaisir de vous avoir parmi nous. Au plaisir de vous accueillir très bientôt.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff brilliance
Staff were brilliant as we had issues with the ferry. We arrived at 2.30a.m…they were great..so very helpful…
Stayed 2 nights in Jul 2023
Response from Toute l'équipe de l'Ibis Styles gare sud on 1 Sept 2023
Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Le Mans Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cordialement, Jessica Réceptionniste

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Mans 24H
Location was excellent for the TGV and local trams. The room was clean and comfortable. The breakfast was standard Ibis so fine.
Stayed 4 nights in Jun 2022
Response from Team Ibis Styles on 4 Jul 2022
Dear Sir, We thank you for taking the time to write us a positive feedback on Hotel.com after your stay. We are concerned about the satisfaction of our customers. We thank you for your comments and hope to welcome you on a future stay.

2/10 Terrible

c

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor quality hotel. Could do with upgrading
Stayed 1 night in Dec 2019
Response from Elise and the entire Ibis Styles team from Le Mans on 22 Dec 2019
Hello, We thank you for taking the time to write us following your stay at the Ibis Styles Le Mans Center Gare. We are sorry that the hotel did not live up to your expectations, and we ask you to accept our sincerest apologies. Once again, we thank you for your comments. Best regards,

6/10 Okay

Martyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
IBIS Le Mans
There is very limited hotel parking, but plenty onstreet, which is free from 6pm until 9am. Rooms are pretty small, even by IBIS standards. Buffet breakfast is good and the staff are very helpful.
Stayed 1 night in Aug 2019
Response from Elise and the entire team of Ibis Styles Le Mans on 30 Oct 2019
Hello, I sincerely thank you for taking the time to share your experience with us on Booking. The whole team and I are happy to read that you had a good time with us. I hope to have the pleasure of welcoming you back to your next trip. Best regards,

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water dirty not a nice hotel
Stayed 1 night in Aug 2019

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really central location within walking distance of station. Very clea and functional
Stayed 3 nights in Apr 2019
Response from Elise and the Ibis Styles Hotel team from Le Mans on 4 May 2019
Dear Nigel, I sincerely thank you for taking the time to share your experience with us on Hotels.com. The whole team and I are happy to read that you had a great time with us. I hope to have the pleasure of welcoming you back to our next trip. Sincerely,

6/10 Okay

christian

Stayed 4 nights in Jan 2019
Response from Elise et l'équipe de l'hôtel Ibis Styles Le Mans on 2 Mar 2019
Cher Monsieur, Un grand merci d'avoir pris le temps de partager votre expérience sur Hotels.com. Nous étions ravis de vous recevoir. En espérant vous recevoir très prochainement, Bien cordialement.

6/10 Okay

Isabelle

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not happy.
Called ahead and asked my three important questions, is the included breakfast with eggs and bacon/sausages and Is there WiFi ? Is there parking ? Well I went to breakfast the first morning of my two night stay to be told that there is no eggs, no bacon/sausages, complained, next morning only my wife went to breakfast to get her coffe as it made no sense for my son and I to go as we would have to go out to look for our breakfast, my wife was back in five minutes, I asked what happened? “The coffee machine broken “ . WIFI, the first night ok, normal hotel connection, second night it was non existent, my wife who speaks french called front desk to be told “ oh it does that” and that was it, no more WiFi . Would I stay again ? NO. Would I recommend? Only if you only want pastries for breakfast and do not need WiFi.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Elise et toute l'équipe de l'hôtel Ibis Styles on 26 Oct 2018
Bonjour, Nous sommes très heureux de lire votre note. Un grand merci d'avoir pris le temps de partager votre expérience sur Hotel.com. Cela récompense notre travail et nous encourage de jour en jour à fournir le même service personnalisé. En espérant vous recevoir très prochainement, Bien cordialement.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Paris
Arrived late which they were really good about free upgrade as it was our anniversary really helpful throughout our stay, will definitely be back we thoroughly enjoy ourselves, wi-Fi could’ve been a little bit better, couldn’t really steam anything, but al round amazing, good area as well
Stayed 1 night in Aug 2018
Response from Elise and the entire team of Ibis Styles Le Mans on 29 Aug 2018
Dear Ben, I sincerely thank you for taking the time to share your experience with us on Hotels.com. The whole team and I are happy to read that you had a great time with us. I hope to have the pleasure of welcoming you back to our next trip. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Gare SNCF
Right next to the railway station. Some "randoms" wandering around. Close to centre of city. Warm welcome, very tidy and recently re-furbished.
Stayed 1 night in May 2018
Response from Elise and the Ibis Styles Hotel team from Le Mans on 3 Jun 2018
Hello, I sincerely thank you for taking the time to share your experience with us. The whole team and I are happy to read that you had a great time with us . Thank you very much for the great appreciation on our team. I hope to have the pleasure of welcoming you back to our next trip. Best regards,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Convenient to train station
When we checked in and inquired about gluten free items at breakfast as previously requested, the clerk said that was not something they did. But then at breakfast the next day, they gave us some gluten free cereal and bread that the morning clerk had went out and bought specifically for us. We really appreciated that they went to the trouble, but it would have been nice if the evening clerk and said they would see what they could do. Rooms are small and overall hotel is not as nice compared to other Best Western hotels we stayed in on the same trip to France. Can't beat the location if you are traveling by train.
Response from Réception on 24 Apr 2017
Dear Guest We very much appreciate your comments regarding your stay at the ibis Styles Le Mans Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Le Mans

6/10 Okay

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
dated hotel but convenient hotel
This is hotel is located next to the Le Mans station and therefore location is perfect for anyone who wants to travel by train early in the morning.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Daniel, Oxford

Liked: Cleanliness, staff & service, room comfort
Overnight stop over on way home from holiday, so only there for a few hours. Adjoining rooms provided were perfect with young family. Very friendly welcome. Although rooms were clean, we felt they needed a little updating. Would recommend.

10/10 Excellent

Margaret, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop over
A very warm welcome upon arrival. Room spotless with very comfortable beds. Good selection for breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stopover.
Good hotel. Clean and friendly. Stopped off en route to further south. Limited parking. Quite a walk into the centre of town, via the railway station. Would stay again.

8/10 Good

Lisa, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value
Le Mans is difficult to drive & park in so we opted for a hotel on the outskirts. It is a 15 min walk to the old town or you can catch a tram and then it's less than 5 mins. You are right next to the train station but it was not too noisy. There are few places to eat or drink around but you can walk into town for that. Good parking but it is NOT free despite what was told on Hotel.com website.

10/10 Excellent

tracy, jersey c.i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel short walk from main area
We stopped her on the way back from chamonix last weekend. I was really happy with the lovely big room and bottles of water in our room. The receptionist was really helpful. I would definitely stay here if I was visiting Le Mans again.

6/10 Okay

Martin, Llandudno

Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't understand why we pay taxes at hotel when we thought we paid at the time of booking. Why are clients not informed of the newly introduced parking fees. Room very small. Always nice breakfast, good selection. WiFi rubbish.

8/10 Good

Victoria, Dover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for a family of four and on arrival we had been given two rooms with adjoining doors which was perfect. Breakfast was included and for what we paid the room & breakfast were excellent.

6/10 Okay

Frances, Dublin

Liked: Cleanliness, staff & service, room comfort
Great stopover hotel
Had overnight stay at this hotel while travelling through France. It is quite an old hotel but very clean and 10 minutes walk from centre of town.It was right next to train station. Bed was comfortable. There are free drinks and snacks in reception area and some children's toys, so a good option for families. As a good value stopover I couldn't fault it.

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

kevin, London

Liked: Cleanliness, staff & service
Handy
Very friendly staff , welcoming and good breakfast , welcome coffee in reception which is a nice touch

8/10 Good

Mary, Ireland

Liked: Staff & service, room comfort
Receptionist
The Receptionist was so welcoming and informative, English was excellent. When we arrived in the area we were disappointed, feeling it was not great. Wondered where we could go for the evening. The Receptionist quickly explained how easy it was for us to get to a nice area for dinner. Giving us a choice of mid or high level restaurants and how we would get there.

6/10 Okay

Elaine, Hertfordshire

Liked: Cleanliness, staff & service
Good for the price
Staff were welcoming and very helpful. Location is within walking distance to centre. Rooms are dated and could do with an update but facilities clean and neat.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Matt, Northants, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience
Booked rooms for a party of six as an over night stop during a long journey. Our expectations were not unrealistic and we just wanted a bed for the night. Upon arrival we were informed the hotel did not have a family room for us, as pre booked and confirmed, and that we would have to pay for an additional room. Although very polite the hotel receptionist was adamant about this but fortunately after calling Expedia this was resolved. The hotel was in a poor state, dirty and smelly. The rooms were grubby, with filthy windows and carpets that were damp due to flooding from the very small bathrooms. The breakfast was okay but there was poor selection and the dining area was reminiscent of a seventies motorway cafe. I would strongly recommend you do not stay here.

10/10 Excellent

Anon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money
We were really pleased with this hotel. We had 2 adjoining rooms - both big, comfortable and clean. Staff were really helpful. Nice touch having croissants, coffee and water permanently in reception area (plus little computers for kids to play on). It was such good value for money. Breakfast area was not amazing, but did the job. The only issue was the noise from the station/trains but it wasn't a big problem once we'd closed the windows.

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel room was fine with two double beds for family with 2 small children. Late evening meal order for collection to room was convenient after a long drive. After leaving, service was very helpful as they sent us on some belongings left behind.

6/10 Okay

Verified traveller

Le Mans Gare Sud - serviceable
This is your basic standard hotel. Nothing wrong w/ it, but nothing to recommend it either, save that it's very convenient to the train station. On the other hand, the train station neighborhood (as has often been the case in Europe) is a little on the sketchy side. Unusually for a French hotel, breakfast is included, but it's also just serviceable. My impression is that this hotel relies on business trade, which is to say a place where companies don't have to pay much to house their reps.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety issue- Beware!
I would recommend that this hotel not be offered to Americans, no matter the price. It is literally next door to the train station with a lot of train riders passing through. The front door is always open. The single female employee of the hotel overseas the front desk and leaves desk to see to hotel room problems. A 2nd employee was available to oversee breakfast service on another floor on Monday morning. Not only is there no safe in the room, but hotel does not have a safe at the front desk to sign for either. Of course, no minibar.

10/10 Excellent

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Toute l'équipe de l'Ibis Styles gare sud on 5 Sept 2023
Bonjour Madame Nous vous remercions pour votre note.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame , en l’expression de nos sentiments les meilleurs. Cordialement, Jessica Réceptionniste

10/10 Excellent

Alexandra

Stayed 2 nights in Aug 2023
Response from Toute l'équipe de l'Ibis Styles gare sud on 5 Sept 2023
Bonjour Madame Nous vous remercions pour votre note.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame , en l’expression de nos sentiments les meilleurs. Cordialement, Jessica Réceptionniste

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Toute l'équipe de l'Ibis Styles gare sud on 1 Sept 2023
Bonjour Madame Lequipe, Nous vous remercions pour votre note.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame , en l’expression de nos sentiments les meilleurs. Cordialement, Jessica Réceptionniste

10/10 Excellent

VALERIE

Stayed 1 night in May 2023
Response from JESSICA BAUNE on 6 Jun 2023
Monsieur,Nous vous remercions pour vos commentaires suite à votre séjour C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame , en l’expression de nos sentiments les meilleurs

6/10 Okay

Pascaline

Stayed 3 nights in May 2023
Response from JESSICA BAUNE on 6 Jun 2023
Bonjour Madame, Nous avons pris en compte votre note, nous avons aucun commentaire justifiant cette note . pour les prochains séjours n'hésitez pas nous sommes impatient de vous entendre afin d'améliorer le service client Toute l'équipe de L'Ibis Styles Le Mans vous souhaite une bonne journée

10/10 Excellent

Bidaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Toute l'équipe de l'Ibis Styles gare sud on 23 Apr 2023
Cher Monsieur, Nous vous remercions pour cette très belle note, c'était un plaisir de vous avoir parmi nous. Au plaisir de vous accueillir très bientôt,

8/10 Good

Allan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Toute l'équipe de l'Ibis Styles gare sud on 23 Apr 2023
Bonjour Monsieur, Merci d'avoir pris le temps de noter votre séjour sur Hotel.com. Nous sommes ravis que vous ayez passé un agréable moment. Bien cordialement,

4/10 Poor

LERYCHARD

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La porte d’entrée fermée à clés Les informations sur la ville Fermeture de la gare donc passage impossible avec l’hôtel Pas de fruits au petit déjeuner
Stayed 2 nights in Mar 2023
Response from Toute l'équipe Ibis Styles Le Mans on 4 Apr 2023
Bonjour Monsieur,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Ibis Styles Le Mans Centre Gare. Nous sommes désolés que le service n'ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.La porte d'entrée est fermée à l'heure où le veilleur doit préparer le buffet de petit déjeuner. Etant présent sur place il suffit d'appeler le numéro de l'hôtel pour qu'il vienne vous ouvrir. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction
Je suis satisfait de mon séjour au Mans.
Stayed 1 night in Mar 2023
Response from cyrille on 23 Mar 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour.Cordialement,L'équipe IBIS STYLES DU MANS :)

8/10 Good

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Team Ibis Styles on 20 Feb 2023
Bonjour Madame, Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis que vous ayez passé un agréable moment.

10/10 Excellent

Daouda

Stayed 1 night in Jan 2023
Response from Team Ibis Styles on 11 Jan 2023
Cher Monsieur, Je vous remercie au nom de toute l'équipe pour cette très belle note, c'était un plaisir de vous avoir parmi nous. Au plaisir de vous accueillir très bientôt.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Top
Stayed 2 nights in Sep 2022
Response from Toute l'équipe de l'Ibis Styles on 31 Dec 2022
Bonjour, Je vous remercie au nom de toute l'équipe pour cette très belle note, c'était un plaisir de vous avoir parmi nous. Au plaisir de vous accueillir lors d'un prochain séjour au Mans.

4/10 Poor

THIERRY

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Team Ibis Styles on 24 Nov 2022
Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Ibis Styles Le Mans Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Team Ibis Styles on 16 Oct 2022
Bonjour Madame, Nous sommes ravis que vous ayez passé un agréable moment avec nous et Toute l'équipe vous remercie pour votre note. Au plaisir de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Anne Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Team Ibis Styles on 16 Oct 2022
Chère Madame, Je vous remercie au nom de toute l'équipe pour cette très belle note, c'était un plaisir de vous avoir parmi nous. Au plaisir de vous accueillir lors d'un prochain séjour au Mans.

8/10 Good

JEAN-MICHEL

Stayed 3 nights in Aug 2022
Response from Team Ibis Styles on 6 Sept 2022
Bonjour Monsieur, Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis que vous ayez passé un agréable moment.