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Reviews of Hotel Silberhorn

3 out of 5
Hotel Silberhorn
Bir Zuben 465, Lauterbrunnen, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 320 out of 493 reviews" "
Rating 8 - Good. 132 out of 493 reviews" "
Rating 6 - Okay. 28 out of 493 reviews" "
Rating 4 - Poor. 11 out of 493 reviews" "
Rating 2 - Terrible. 2 out of 493 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service. Extremely clean. Would book again.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super charming family run hotel. Building was built in 1906, I believe. Completely up-to-date inside. Our room was so clean I thought it was just renovated. I asked and it was not. Our room looked out at the mountains and train station which was just a short walk down the hill. Staff were all vary nice. I would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Leah Czarina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful Outdoor Garden
Not so helpful front desk lady. We missed the restaurant 4 mins before closing and we didn't get to eat dinner, she has no alternative recommendation either. Breakfast was excellent, outdoor garden and a short trail to view the waterfalls is amazing. Low down is the shower room, small square with no enclosure, just hanging curtain to close.
Stayed 1 night in Sep 2023

8/10 Good

Suat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was great, very near to the train station. A co-op supermarket was nearby. The hotel room was clean, comfortable, and quiet. The hotel restaurant served great food. The hotel staff were friendly and helpful. Overall, we had an enjoyable stay.
Stayed 2 nights in Oct 2023

8/10 Good

Orleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the view
Stayed 3 nights in Oct 2023

10/10 Excellent

Dennis, Cocoa Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the annex and our room (61) was amazing. It was surrounded by windows and doors out to a large wrap around balcony which allowed views of the entire valley and waterfall. Sandra was most accommodating for our late arrival and even got us into the restaurant although it had closed 10 minutes prior to our getting there. Very convenient humoring off point for the entire area.
Stayed 1 night in Oct 2023

10/10 Excellent

Racine

Liked: Cleanliness, staff & service, amenities
Great spot for an affordable place to crash. The staff was very friendly and accommodating. The restaurant was open until 9pm and the breakfast was very good (eggs, cereal, bread, fruit, coffee machine, bacon, sausage, local cheese, sliced meats, yogurt etc.). Only a few minutes walking distance from the train station. Very spacious room and bathroom. Very clean--the only thing is that rugs and furniture are getting worn/out dated.
Stayed 1 night in Oct 2023

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, staff, view and location!!
Stayed 2 nights in Oct 2023

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Oct 2023

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the Alps from our room was spectacular.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints. Lovely place!
Stayed 6 nights in Oct 2023

10/10 Excellent

Bridget

Stayed 1 night in Oct 2023

8/10 Good

Moeljadi

Liked: Cleanliness, staff & service, property conditions & facilities
Will be better with an elevator in the building
Stayed 3 nights in Oct 2023

10/10 Excellent

Caitlin, Oklahoma City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. We had a room facing the valley and it did not disappoint. We had an amazing room that was clean, quiet and modern. Highly recommend staying here while in Lauterbrunnen.
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely spot in the middle of the surrounding beauty!
Stayed 3 nights in Oct 2023

10/10 Excellent

Bridget

Stayed 2 nights in Oct 2023

10/10 Excellent

Suki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Would definitely stay here again. The only downside was walking up the hill to the hotel with all our luggages after a long day of travel and then going up the stairs to our room. The room itself was amazing and the views each day were breathtaking!
Stayed 3 nights in Oct 2023

10/10 Excellent

Emil

Stayed 4 nights in Oct 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely
This place is awesome. We had a room on the first floor with a beautiful view from our balcony. The restaurant was excellent with great local food and the breakfast was top of the line. The staff was very friendly and I would definitely stay there again if ever back in the area.
Stayed 3 nights in Sep 2023

8/10 Good

Jennifer, Lakebay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and close to town. Was told breakfast was at 7am and went down at 720. A staff member got mad i got a coffee cause she was not ready!
Stayed 1 night in Oct 2023

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. The staff was great, I had to check in after 10pm and no one would be at the reception, but they quickly accommodated my need and arranged all the details for my late arrival without any issues. Breakfast was great and room was very good. I certainly recommend and hopefully will come back one day 😁

10/10 Excellent

Cornelia, Prairie Village

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality! Everyone was extremely friendly and helpful! Very clean! Delicious breakfast! Highly recommended!
Stayed 1 night in Sep 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further than this hotel! This place has it all! It is prime location, right across from the train station, and around the corner from the only grocery store, and has the most majestic balcony views! The view alone is worth it! The staff is so friendly and welcoming and the hotel restaurant had the BEST food out of all the places we dined. Their breakfast, which is included, is no exception: Fresh breads, fruits, assortment of meat and cheeses, in addition to bacon, eggs, pancakes, yogurts and cereals, and the best part of all…a state of the art coffee machine that offers everything from espresso to macchiatos. Delicious! I cannot rave enough about this incredible hotel. Consider this your sign: BOOK IT
Stayed 5 nights in Sep 2023

10/10 Excellent

Kellie, Las Vegas

Liked: Staff & service, property conditions & facilities
Thanks.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Loved the restaurant!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Darleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The mountains goats with tinkling bells grazing outside our window were magical! So close to train station. Restaurant at hotel was great.
Stayed 3 nights in Sep 2023

10/10 Excellent

suja

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views!
Stayed 4 nights in Sep 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to all transportation! Great rooms with comfortable beds and surprisingly large bathrooms. But the train station is maybe 500 feet away, gondola is even closer. The breakfast was pretty substantial. Overall, we really enjoyed our stay here!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful!! The staff, extremely friendly and helpful!! Location, perfect!! Breakfast buffet, delicious!!! Will definitely stay next time!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the most incredible location in town!
Stayed 2 nights in Aug 2023

10/10 Excellent

Cathreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel close to train and cable car but situated high enough you dont see them. Dinner was excellent and the breakfast was nice also. Dont forget to pack travel fans as no where has air-conditioning, we just asked for a sheet instead of using the comforter.
Stayed 2 nights in Aug 2023

8/10 Good

jerry

Liked: Cleanliness, staff & service
The staff was EXCELLENT. They helped with airline/train bookings I had made via computer usage. They were friendly and knew how and where to visit attractions.
Stayed 4 nights in Aug 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were Awesome and made you feel welcome!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hallie

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
The place was outstanding, comfortable and lots of space. Very clean and relaxing. The mountain view was perfect.
Stayed 1 night in Jul 2023

8/10 Good

Matthew W.

Travelled with partner
Liked: Staff & service
Great location and very easy to get to from the Train station.
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would highly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Thaddeus

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful experience and Spectacular Views
Our experience at the Hotel Silberhorn was absolutely wonderful. The location was perfect and the views are spectacular. The staff was friendly and helpful, the breakfast was included and was very good with a variety of hot and cold breakfast items. Our room was very clean, and the view from our balcony was breath-taking.
Stayed 2 nights in Jul 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful staff. The views from the room were incredible. Breakfast was good. Parking is a bit tight. Location is great as you are near everything. Highly recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

Gail, Mounds View

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Ramona

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location, NO AC in the rooms almost passed out. One tiny fan with low pressure air didnt help much. We were burning all night with heat. When asked for extra fan, they said everyone wants a fan but we don't have any. No food was allowed in the room not even from their own resturant except for pizza. Very low on staff as well. Same person reception same was waitress. No INTERCOM in the room no elevator. I paid 350 USD to burn all night. Carry ur luggage thru stairs and then NO AC and if u need help walk dow. The stairs to hear we dont have it.
Stayed 1 night in Jul 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located to local restaurants and shops, with easy access to walking paths of the Lauterbrunnen valley. Our room was nicely updated and very comfortable. The scenery of the area, the mountains and valley are stunningly beautiful!
Stayed 3 nights in Jul 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and views for days!
The hotel was wonderful! Amazing service in the hotel and restaurant! They accommodated my celiac disease dietary restrictions to perfection! Oh the view from our balcony room!!! I felt like we were in a painting!
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert, Lake Oswego

Stayed 2 nights in Jul 2023

8/10 Good

Jann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Focus is on recreational guest who does not want/need to get up early (Breakfast only after 0730).
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2023