Exterior
Check availability

Reviews of Holiday Inn Express & Suites Las Cruces North, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Las Cruces North, an IHG Hotel
2142 Telshor Ct, Las Cruces, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 835 reviews" "
Rating 8 - Good. 215 out of 835 reviews" "
Rating 6 - Okay. 41 out of 835 reviews" "
Rating 4 - Poor. 24 out of 835 reviews" "
Rating 2 - Terrible. 18 out of 835 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 1 night in May 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woukd prefer softer down-like pillows. Big puffy pillows disrupted my usual good sleep. My husband woke with a stiff neck.
Stayed 2 nights in May 2024

10/10 Excellent

Josh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy it here. Great rooms, friendly staff, great breakfast.
Stayed 1 night in Feb 2024
Response from Diana- General Manager on 21 May 2024
Thank you Josh!!

10/10 Excellent

Martin and Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quite and easy to get to.
Stayed 2 nights in Apr 2024
Response from Diana- General Manager on 6 May 2024
Thank you Donald

10/10 Excellent

Niddodi, Hoffman Estates

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here only for one night and dont really have any complaints. Check in was easy, room was very clean and spacious, bathroom was a bit dated but nothing to crib about. Breakfast spread was larger than other comparable hotels.
Stayed 1 night in Apr 2024

2/10 Terrible

Esther

Stayed 1 night in Apr 2024

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff!!
Stayed 2 nights in Apr 2024
Response from Diana- General Manager on 26 Apr 2024
Thank you Sybil, for your review!

10/10 Excellent

THEODORE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Diana- General Manager on 17 Apr 2024
Thank you!

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Diana- General Manager on 16 Apr 2024
Thank you Stacie for the 5 STAR rating!!

10/10 Excellent

phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meets all of my expectations
Stayed 1 night in Apr 2024
Response from Diana- General Manager on 11 Apr 2024
Thank you for the 5 Stars, Phillip!

6/10 Okay

Sharon

Stayed 1 night in Apr 2024
Response from Diana- General Manager on 4 Apr 2024
Thank you for your review.

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very good
Stayed 1 night in Mar 2024
Response from Diana- General Manager on 8 Apr 2024
Thank you for your feedback!

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few hours only but it was good and clean.
Stayed 1 night in Jan 2024
Response from Diana- General Manager on 22 Mar 2024
Thank you for your feedback.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff- we enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great staff!
Stayed 2 nights in Mar 2024
Response from Diana- General Manager on 11 Mar 2024
Thank you, Patrick!!

10/10 Excellent

patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Isaac

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady at the front desk that helped me was amazing!
Stayed 1 night in Jan 2024
Response from Diana- General Manager on 7 Mar 2024
Thank you for your feedback

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was tip-top.
Everything was tip-top.
Stayed 1 night in Feb 2024
Response from Diana- General Manager on 28 Feb 2024
Thank you for your feedback!!

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Driving thru on our way to San Diego. Nice clean room. Hot water. Quite floor.
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Hot water. Way too many pillows.
Stayed 1 night in Feb 2024
Response from Diana- General Manager on 28 Feb 2024
Thank you!

10/10 Excellent

stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and located near anything you would need.
Stayed 1 night in Feb 2024
Response from Diana- General Manager on 28 Feb 2024
Thank you for your feed back, stacey!

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Room was comfortable, very hospitable.
Stayed 1 night in Feb 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat difficult to turn into hotel due to traffic. Checkin was quick and staff very friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Andy, Topeka

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Deb

Liked: Amenities
Very attractive from the outside. Clean grounds
Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept great!
Stayed 1 night in Feb 2024

6/10 Okay

Miguel

Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

EDWARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Okay…but hand held shower in handicapped accessible room had disintegrated and needs to b replaced.
Stayed 1 night in Jan 2024

10/10 Excellent

Dru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. One of the best HIE’s I have stayed. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Good breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice.
Stayed 2 nights in Jan 2024

2/10 Terrible

Anita

Stayed 1 night in Jan 2024

10/10 Excellent

Nola, Placentia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property! Wasn’t the best I’ve ever stayed in but it was nice.
Stayed 3 nights in Jan 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness issues. Please have management contact me. Left my email with the FDA at checkout. Thanks
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Stayed 1 night in Jan 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Time Here!!! Very Nice
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
The staff was fabulous, but the temperature control in my room was not great (I had to turn on the AC despite temps getting down to freezing overnight). 15 minutes into breakfast they were out of coffee and the juice machine was broken. I do always enjoy the food at Holiday Inns and the staff was very good at keeping the hot dishes stocked.
Stayed 2 nights in Dec 2023

10/10 Excellent

MALIA, ANCHORAGE

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Bonnie

Travelled with family
Stayed 2 nights in Dec 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stop
The room was comfortable except for the pillows which were all soft despite the names on the cases.
Stayed 1 night in Dec 2023

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023