8/10 Baik
Duncan
28 Sep 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A Great Hotel with a couple of issues.
Our stay at the Cleopatra Hotel was very good. Our room was spacious leading onto a vast balcony which had a view of the city. On entering the room, you are in a hallway with wardrobes a fridge and safe. The bedroom was clean and had all you would want, although the T.V. never worked. The bathroom was good and had a powerful shower which was in a very tight bath.
The bed was a king size but the sheets didn't fit the bed, the quilt had clumps of the filling in the corners and the pillows were not very big. I needed two plus a cushion to sleep soundly.
The hotel has 5 floors serviced by two lifts, one in reception and another further back in the hotel.
Because there are interconnecting stairs to areas such as the Breakfast room, down two flights of stairs to the swimming pool and health spa but the main one being the stairs up to the main entrance to the hotel, I would advise customers with disabilities to be aware of what their capabilities are if choosing to book here.
The hotel, is though, smart clean and well equipped. The pool is wonderful.
The stars of the show are the staff. Cleaning staff are excellent, waiting staff very attentive. Some stand out members are, Costa, the very good barman in the main bar. "Nothing is too much trouble for you," is his saying.
Chris the pool bar manager and Franco the lifeguard at the pool. Both worthy of a mention for their humour and professionalism. All staff did their jobs well to make our stay very memorable indeed. Well done.
Duncan
Menginap 7 malam pada Sep 2025
