Hotel Mesra Haiwan Kesayangan di Lanzarote

"Wunderschönes Anwesen mit Garten, welcher mit Liebe gepflegt wird Besonderer Flair durch die alten Gebäude Sehr freundliches Personal "

"The staff was incredibly friendly and the breakfast was delicious. The weather wasn’t ideal for swimming but the pool appeared well-maintained. There are some pets on the property. I couldn’t find the Wi-Fi password but I didn’t need it anyway."

"A nice apartment in a good location, but it lets itself down with the lack of available sunbeds - mainly because of the usual selfish 'hoggers' that leave a towel on them even when they're not using them. There seems to be no attempt by the management to stop this. A photo (9.30am) is attached of 14 sunbeds 'reserved' but with nobody on them, or in the pool. "

"Overall this was a very nice holiday. The hotel is beautiful and very relaxing with no issues over getting sunloungers, food or drinks. Drinks were nice and bed was very comfy. The range of activities was also wonderful (eg cocktail making classes). The spa was fantastic - well worth a visit. Staff were hit and miss. Some staff were fantastic such as neomi (entertainment team - she went above and beyond and just exuded good vibes) and harsh in reception. However, i witnessed a few incidents...

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "

"The staff were all very kind happy and welcoming. Excellent facilities in the apartment. Very spacious outdoor areas sec9nd pool area was a surprise thought there was only 1 and so very quiet. "

"Lovely hotel and super friendly staff. Rooms huge . Areas of wear and tear in rooms. The breakfast buffet was very poor worse one we’ve ever had. Hot food was luke warm. Lunch buffet worse than breakfast buffet . So much so we only used it twice we decided to pay to eat out despite having paid half board. Shame the food seriously lets the hotel down and belonging to such a large chain of hotels this should not be the case"