6/10
Although the front desk staff were friendly and helpful, the overall condition of the hotel was extremely disappointing. Our first room had visible roaches, dirty linens, a refrigerator with spoiled food still inside, and a stained chair — it was clear the room had not been properly cleaned or inspected.
We were moved to another room, but it had a strong mildew smell, which made it hard to relax. While the customer service was appreciated, the housekeeping team really needs to pay closer attention to detail.
Micola
Menginap 3 malam pada Jul 2025