Hotel Best Western di Tasik Zurich

"Overall the stay was great but I give a 3-star due to the repairman came knocking my door and while he couldn’t hear me asking who is it, he proceeded to open the door with a master key card thinking the guests were not in the room. I was so shock that I pushed the door back and he backed off. Then I opened the door with him saying he was trying to look for a small item while showing me the picture in his handphone. I told him it’s wrong for anyone to enter the room without the guest presence...