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Reviews of South Shore Cottages

3 out of 5
South Shore Cottages
4589 E. Hwy 82, Lake Village, AR

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 97 reviews" "
Rating 8 - Good. 25 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 11 out of 97 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay when traveling to the gulf coast.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

2/10 Terrible

Alicia

Disliked: Cleanliness, room comfort
I called to confirm and was told the cabins were closed after I booked. So I did not get a cabin. I was surprised because when we drove to lake Chicot on Saturday cabins were being used. I was very disappointed. My boyfriend and I had to rent a hotel room instead.
Stayed 2 nights in Jul 2020

2/10 Terrible

beunca

Travelled with family
Disliked: Cleanliness, room comfort
The owner was rude and lied and I would never stay again
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2020

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, room comfort
Our experience was horrible. We booked about two weeks ahead of time. We
Stayed 2 nights in Jun 2020

2/10 Terrible

Brad

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad Experience
Check in was delayed 45 minutes because room wasn't clean yet. It was about 5:30. Upon getting into the room I discovered there was no blanket on the bed. They did bring one promptly. The next morning discovered no wash cloths, hand towels and shower towels only. Water pressure was terrible. Mattress was old.
Stayed 1 night in Mar 2020

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
piased off customer
They lied said the cottage I had rented had flooded but was people staying in it tried to give me a twin bed cottage we didn’t stay went elsewhere the owner was rude rude also when I called him out on it
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We showed up to check in and the cabins were all booked.
Stayed 1 night in Feb 2020

10/10 Excellent

CJ, Fort Worth Tx

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great view of lake, very clean and quiet area.plan to stay again
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service was great, and so was the food at the restaurant. The property is in a good location and space inside the cottage was accommodating. I do suggest to the owner that you air out the cottages. The cottage had an unpleasant odor inside. The living room furniture should also be cleaned. The bedroom quilts/coverlets need to be replaced. They look worn out. When you own property it should be kept up. The grass needed to be cut. Maintenance is very important. If you are going to invest in property especially where you are charging customers as an owner it’s a good idea to put money back into your investment by maintaining the inside and outside of the property. I also advise the owner to make sure the maid does a thorough cleaning job. The bathroom had hair left from I assume the previous guest inside the shower. No guest wants to see that in any room they are staying in and definitely not the shower where they are bathing. Thank goodness I never leave home unprepared so I was able to clean up things to my liking. My last suggestion would be to hire regular pest control to keep the cottages sprayed each month. I know being by the lake will bring in little critters, but regular pest control will go a long way.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8:30 at night and went to our cabin. When we opened the door hot air came rolling out. The air conditioning was not on at all and it was 95 degrees. No way to get it cooled off in time for sleep. The actual cabin would have worked great except for the heat. They attempted another cabin but it was the same way. They did refund our money.
Stayed 1 night in Sep 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Virginia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Furniture was worn. Smelled of disinfectant.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cottages are clean,very quite, nicely decorated and a great price for what u get. Theres a restaurant on groungs with out of this world food. Just all around around great place to stay
Stayed 2 nights in Aug 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stopping point on our route
This place was amazing. Cottages were way cozier and roomier than any 5 star hotel. The price was not bad at all considering it was the size of a small apartment. The staff was very friendly and very helpful. We travel with a 30ft trailer and one of the guys generously helped park it without hesitation. It is so hard to find a place that accommodate our truck and trailer while traveling. We will definitely make this our stopping point when traveling to and from Mississippi to Colorado. Thank you guys for being so friendly at closing time!
Stayed 1 night in Jul 2019

4/10 Poor

Fatima

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bad Experience
We approached the manager about our room because the television would not change channels and we didn't have hot water which he sent maintenance to get the hot water working around 11 pm so we asked for a refund and the manager acted as if we should pay $100 a night with these type of issues but after we wouldn't let it go they said they would give us a partial refund and then they changed their story after wr checked out and they stopped answering our calls. Its a decent place to stay on the water but its NOT $100 a night nice for the service and comfort you expect.
Stayed 1 night in Jul 2019

6/10 Okay

Cyndi, Maumelle, Ar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were visiting family so this location was convenient to the area of Mississippi and Arkansas. Dislike the sewer pipes were next to the bathroom and when the toilet was flushed the hallway, bathroom and back bedroom stink so bad it was overwhelming disgusting! Also, saw a couple of roaches so our bags went upon high surfaces. The bed sheets were clean but had some many worn balls on them it was not smooth feeling. The bed made so much noise I was so disappointed. The inside living room area need leather like sofa because the sofa were so worn until I was afraid to seat on them just was disgusting. A lot of my family members would stay at this location when visiting family but this would definitely be a last result for me again.
Stayed 1 night in Jul 2019

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in Jun 2019

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views. Great food. Wonderful staff.
Wonderful staff, very welcoming. Fabulous food at Blu's. Stunning views of the lake. So convenient to everything.
Stayed 1 night in Jun 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Robert E.

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2019

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities
Nobody's Home
Shower was a barely warm and they didn't answer the phone at the front desk when I called are my main complaints
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgustingly dirty for what I thought might be a quaint cottage. It is more like a fisherman’s cottage. The furniture had what looked like dog hair on it, crown molding was broken on the ceiling, dirt around the baseboards, several wood screws on the floor, carpet in bedroom was dirty and rumpled. We were happy the bedding was clean and the pillows were soft. The location is quiet and the lady at check-in was nice.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller
The cottages were unique. They are basic cottages. Not worth 100.00. Hard to locate as GPS on Orbitz did not take you to their address. Bed was old and the pillows did not have pillow cases on them. Perhaps cleaning crew forgot.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. Only 4 miles to the Mississippi River bridge. Had a 3 bedroom cottage for the same as a hotel room.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Lawton

Stayed 2 nights in Feb 2019
Response from South Shore Team on 16 Feb 2019
Thanks for you feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty fare overall. Reserved and peaceful. Would recommend.
Stayed 2 nights in Jan 2019
Response from South Shore Team on 29 Jan 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, safe, great views. Out of the way just far enough to be a quiet place, but still close enough to town if needed. Much more enjoyable than staying in a hotel room.
Stayed 2 nights in Dec 2018
Response from South Shore Team on 2 Jan 2019
Thank you for your feedback. We do hope you stay with us again soon.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
They messed up our reservation and did not have the pet friendly cottage we had reserved. We were stuck with no room and to find a crummy hotel in town.
Stayed 1 night in Dec 2018
Response from South Shore Team on 2 Jan 2019
I assure you, the room reserved was the exact room requested and sent to us by Orbitz. The room reserved was not a pet friendly room, however, my staff did try to make other arrangements for you. Our sincere apologies, for your inconvenience.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from South Shore Team on 10 Dec 2018
Thank you for your feedback. Hope to see you again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from South Shore Team on 16 Nov 2018
Thank you for your review!

8/10 Good

Sarah, Nashville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like how quiet and the view was beautiful. The employees were super amazing. Only thing I did not like is the bed is not a comfortable bed at all. If you want peace and quiet this is the place because you get absolutely very limited cell service. Will be back :)
Stayed 2 nights in Nov 2018
Response from South Shore Team on 13 Nov 2018
Thank you for your feedback. Sorry you didn't get a good night sleep. Our mattresses are pillow topped and I understand some people prefer a more firm mattress. We do hope you come back to visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The view of the water was beautiful as was the grounds.the on site restraunt was wonderful great food not expensive
Stayed 3 nights in Oct 2018
Response from South Shore Team on 5 Nov 2018
Thank you for your feedback. We are glad you enjoyed your visit. Hope to see you again soon.

8/10 Good

Shaine

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The View was amazing. The cottage was neat but smells a little bit mildew. Cottages need to be updated, and we had an ant problem. The air conditioner and heater works great however since we did need both of them; it was 80 one day and 65 the next.
Stayed 3 nights in Oct 2018
Response from South Shore Team on 16 Oct 2018
Thank you for your comments. We will look into the smell of mildew you mentioned. We do treat for ants and the such monthly. Unfortunately as much as we try to be proactive, we can't control bugs, etc. by the lake. So sorry for the inconvenience. We do hope you visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a beautiful lake access... quite pecan trees everywhere
Stayed 1 night in Sep 2018
Response from South Shore Team on 24 Sept 2018
Thank you for your feedback.

8/10 Good

Charlotte

Nice view of the lake.
Stayed 1 night in Aug 2018
Response from South Shore Team on 28 Aug 2018
Thank you for your feedback. Hope to see you again soon.

4/10 Poor

Joe, Sheridan ar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No sheets or blanket for the bed in the living area
Stayed 1 night in Jul 2018
Response from South Shore Team on 1 Aug 2018
My apologies. We normally keep the bedding for the pullout on a shelf in the bedroom. I do hope you let the front desk know and we were able to provide.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress Relief
I just loved my stay including the awesome storm we had! It was so relaxing on the lake. Didn't catch any fish but trying was fun.
Stayed 4 nights in Jun 2018
Response from South Shore Team on 28 Jun 2018
Thanks for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Ellen on 28 Jul 2018
Thank you so much!! We appreciate your business and look forward to your next visit!

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from South Shore Team on 13 Jun 2018
Thank you for your review. Hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from South Shore Team on 21 May 2018
Thank you

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay alot. Lovely views and very quiet setting. Good breakfast in the cafe. Relaxing spot on Lake Chicot.
Response from South Shore Team on 9 May 2018
Thank you for your feedback. So glad you enjoyed your visit.

10/10 Excellent

La Shawn , Kansas City Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
I was my first time in Arkansas and these cottages was the best stay I ever had the view was excellent. The customer service was out standing. I have been to other cottages, but this one had everything you needed even pot and pans. We will be back to stay again. To the staff of South Shore Cottages thank you for a great experience.
Stayed 2 nights in Apr 2018
Response from Owner on 26 Apr 2018
Thank you for your feedback. We are so glad you enjoyed your visit.