Hotel berdekatan Lake Shawnee

"Everything was wonderful!"

"This hotel needs a complete overhaul. I should’ve looked at the Google reviews and not just Expedia reviews. I would have noticed that there have been elevators that are not functional for over four months now. That’s ridiculous! All guess staying in the tower portion of this property must take a small service elevator that takes forever because everyone is using it as it is the only means of getting to the rooms other than taking the stairs. The odor that smacks you in the face every time I...

"Was a great stay"

"My room wasn’t cleaned Friday or Saturday. I was not aware cleaning had to be requested!🙄"

"It is an adequate hotel if staying near Washburn. "

"My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the...

"It was all great! Hot tub was perfect too!"

"The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would...

"We had a variety of problems during our two day visit. The shower had very little water pressure part of the time. We didn’t have a microwave until we asked for one. The bathroom light was very dim most of the time. The TV didn’t work properly half of the time. There were no plates for breakfast for several minutes. There was no orange juice the second morning. There wasn’t even a telephone in the room to call the front desk!"

"My only complaint would be it took too long for hot water for shower"

"The vent cover in the bathroom was falling off and there was so much dust and grim in the vent. The lady at check in was rude to the other employee at check in."

"It’s fine. Quiet and well designed with a pool in the courtyard."

"Nice clean and spacious room"

"The front desk clerk spends a ton of time apologizing. She was very helpful with things she should not have to deal with. The sheet had what looked like blood that didn't come out in the wash. It should have been incredibly easy for the housekeeper to see as it was right at the top of the bed next to where the pillows were. There was no soap by the sink. The pancake mix was gone, when we asked for more the guy took the container out and slowly drained one serving into the cup and didn't bring...

"The staff were never at the front desk for afternoon check in or evening to answer questions except for morning check out. Breakfast not included in price so did not eat there. "

"The bed was very comfortable. The room as well. Bathroom very clean and efficient. Breakfast was decent. Good coffee machines. Could have had a carton or half and half dispenser instead of just Coffee Mate. We would stay again. "

"Clean, safe, helpful staff. And a clean indoor pool. "

"Staff very helpful. The room was very clean and comfortable "