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Reviews of Chimney Rock Inn

2.5 out of 5
Chimney Rock Inn
3207 Memorial Highway, Lake Lure, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 154 out of 270 reviews" "
Rating 8 - Good. 76 out of 270 reviews" "
Rating 6 - Okay. 24 out of 270 reviews" "
Rating 4 - Poor. 14 out of 270 reviews" "
Rating 2 - Terrible. 2 out of 270 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

desnis

Travelled with family, Travelled with pets
The cottage was perfect for my husband and I.we was so surprised, that the voters had everything plus. And right by the river.. Don’t forget your fishing pole. Cottage is fully furnished, grills and stove. We will book again. You well be sorry if you pass this Gem up. Thank you again Ashley and chimney riverside cottages.
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I wanted snap neeeded
Stayed 1 night in Apr 2024
Response from T on 30 Apr 2024
Thank you for your review. We appreciate you and hope you will be back soon.

8/10 Good

Chien Fong

Travelled with family
Liked: Staff & service
The frlont desk lady was very nice
Stayed 1 night in Apr 2024
Response from T on 21 Apr 2024
Thank you for your review. We’re happy you enjoyed your stay. Hope to see you again in the future.

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun, quiet, cute. good for couples
Stayed 3 nights in Apr 2024
Response from T on 18 Apr 2024
Thank you for your review. We are very happy you enjoyed your so. Hope to see you again!

10/10 Excellent

Hyun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the owner is very nice and helpful.. Thanks.
Stayed 1 night in Feb 2024
Response from T on 21 Apr 2024
Thank you For your review. We’re happy you enjoyed your day. Hope to see you again in the future.

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home..It's sooo cozy here and the Staff makes you feel like family..Very clean..and the hospitality is Amazing..I recommend this place highly..
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the sunset cottage. Very friendly staff and cottage was clean and comfortable.
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was spacious, clean, had everything we needed. The cute little gas fireplace didn’t work for us but could have been user error. We were only there one night and the wall unit heated the place nicely so it wasn’t an issue. Only took off one star because while it is riverside, it’s technically not a cottage. It’s in the basement of a larger house. There was a lovely deck with some chairs we could have used to sit and watch the river in nicer weather but the price was a bit high in our opinion for what it was.
Stayed 1 night in Jan 2024

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Patsy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Place very small, clean with exception of floors. Tiny shower. Power off and on several times before midnight and then went off around 4am and didn’t come back on until almost 8. Will definitely look somewhere else the next time.
Stayed 1 night in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service
So/so
The really nice manager let me in early to a small cottage style room ( dated) ladybugs crawled the ceiling, the bed sagged and no extra blanket. The porch outside the front door and view are worth a lot. I left at 6am but no coffee Though it’s provided at some time.
Stayed 1 night in Nov 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Marina

Travelled with family
Liked: Amenities
Great place to stay… We loved our cabin, the staff was very nice, great views, We will be back!!!
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

6/10 Okay

Philip

Travelled with partner
Good location. Was looking right at chimney rock off the front balcony
Stayed 1 night in Oct 2023

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there....The Inn is close to both Chimney Rock and Lake Lure. However, the traffic Saturday and Sunday was terrible. Inn is close to the entrance to Chimney Rock Park Tower $17 per person. However its along twisting and turning ride up to the elevator that takes you 26 stories up in just 30 seconds. We waited in line about 25 minutes to go up but only 10 to get down. Go early and avoid the crowds. Once up in the elevator its 45 steps to the peak. The view at the top is spectacular! Once parked for your room, you had to go up about 12 steps to the Inn's rooms...Nice, hot and good free coffee every morning was nice. Some people gave this place some very bad reviews that i don't think were warranted. The staff went out of their way to accommodate any requests. Room was updated and comfy with heat and air, TV and small refrigerator!
Stayed 2 nights in Oct 2023

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed are stay so much. Rooms are small but we’re clean and quiet. AMAZING Mountain Views. We will be back again next year.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was a walkable distance to the Riverside Event Center, which was exactly what I needed. Parking to the 3 bedroom suit was not that convenient and on a narrow road, beware if you want to bring a big truck, like we did. I don't recommend bringing a big vehicle, it's doable but be cautious. I do want to say that this is an older hotel with outdated charms all over the place. Nothing is new or up-to-date for those of you looking for something modern. Easy check in and check out. Terry, an employee, was friendly and sweet to us. The VIEW from our porch was the best part! We could see Chimney Rock from the front door. Overall it was a great stay and my family will be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect and the view and setting were ideal. The staff were friendly, helpful. It was a surprise after the first night to have the linens changed in the bathroom. Most hotels we have stayed at recently only change the towels after a few days or at the end of the stay. We would definitely stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from T on 30 Oct 2023
Thank you for your review. We hope to see you you back soon.

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from T on 30 Oct 2023
Thank you for your review we hope to see you again in the future!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from T on 30 Oct 2023
Thank you for your excellent review. We hope to see you again in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The inn was an amazing place to stay! Great views! The service was wonderful! We had an amazing Labor Day weekend!!! We will definitely be back!
Stayed 3 nights in Sep 2023
Response from T on 14 Sept 2023
Thank you for your review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from T on 14 Sept 2023
Thank you for your review

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a clean place to stay for a weekened at Lake Lure / Chimney rock and this place checked all the boxes. Staff were great and coffee was good. Rooms are small but it's a motor inn and not the Grand Bohemian, so manage your expectations. Would stay again.
Stayed 2 nights in Aug 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Amber

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teresa is very pleasant and helpful. The morning after we checked, was using microwave and coffee maker at the same time but the power supply went out, called and they had someone look into the breaker and power was restored…we we’re advised to maybe use one appliance at a time. We also informed them that the shower drain was not draining properly, they got that fixed as well. The power went out on our 2nd day due to the storm but she gave us couple flash lights to use. Beds are cozy, plenty of room, shower is a little too small.
Stayed 2 nights in Jul 2023

8/10 Good

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning view of Chimney Rock State Park. Staff were so friendly and kind!

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a beautiful view of Chimney Rock from the full-length deck on the front. We booked our stay here last minute for one night and liked the place and area so much we stayed an additional night. The staff was very nice as well as the owner. Located minutes form Lake Lure and the entrance to Chimney Rock it was very convenient. My best suggestion in the area is tubing the Green River. The room was clean and adequate, and the air conditioner worked well. Small mini fridge and they brought me a coffee make and a tray with all needed supplies. Our room also had a newly remodeled bathroom. There is a small pool on site the kids enjoyed. A community microwave, ice machine and snack machine. I would look to stay here again.
Stayed 1 night in Jul 2023
Response from T on 30 Jul 2023
Thank you for your review. We are happy you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Chimney Rock Inn & Cottages is an amazing place! My son and I had a blast. Super convenient to beach and state park. Staff was super friendly and helpful. Cottage was very clean had excellent views. Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

James, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
The property and room have been very nicely refurbished! Room was very clean and well decorated in a way that is not bound to modern decor fads. Staff and fellow guests were all very pleasant in this beautiful location!
Stayed 1 night in Jun 2023

4/10 Poor

Sheen

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, stained sheets, A/C not functioning, no staff in office, bathroom extremely small with shower that its roughly 2/2ft. Batteries were dead for small TV remote, huge gap in front door, loud creeky unleveled deck, we were bitten by spiders while sleeping.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary Ellen

Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Jorgen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Helpful staff.
Stayed 1 night in Jun 2023

4/10 Poor

Florian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
4 Roches @ the room , tiny bath, tine shower, tiny room, very small refrigerator & was starting every 2 min all night ect
Stayed 1 night in Jun 2023

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the rocking chairs on the porch and the view of Chimney Rock right across the street. The kids had fun with the pool and vending area. But the most exciting was the bear that visits the area every night.
Stayed 2 nights in Jun 2023

4/10 Poor

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: room was clean and staff is ok. Cons: tiny room; no chair; noise in mattresses; no hair dryer; very low water pressure in the shower; no water and coffee after 4 pm; no local tv channels;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very quaint and you could hear the river with the windows open.
Stayed 2 nights in May 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was so clean and the staff so kind. You can’t beat the view from the shared deck and the overall atmosphere. Would absolutely stay here again.
Stayed 2 nights in May 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
A very unique property, but fitting the location. Staff was very friendly and the property was in excellent condition. One just needs to be aware that this is not a typical (for 2023) property.
Stayed 1 night in May 2023

10/10 Excellent

Bobby

Stayed 2 nights in Apr 2023