Hotel Dekat Lake Kai

"Lobby clean and staff friendly. Smoke filled casino. Nonsmokers had to walk thru smoking areas to get to nonsmoking area. Blue chip tower needs TLC as seemed outdated. Parking in covered garage convenient. "

"Very quiet and convenient location for my business trip. Angie is awesome and has made this trip stress free with her assistance and incredible customer service. "

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"Wonderful, helpful staff. Bright decor, cleanliness throughout, wonderful family pool, workout equipment, good hot breakfast choices, fresh fruit and hot cinnamon rolls. "

"Room was nice and well appointed. My only suggestion would be a mattress pad for the bed! (It was kind of hard and couldn’t get comfortable). Otherwise loved my stay! "

"Ok"

"It was OK. Mostly Continental."

"Nice stay. They exceed in a lot of areas. Only concern was sleeping in a smoky room. Casino no smoke odors. Room had been smoked in and more than once. Wake up at night and it’s the first thing you smell. Wake up in morn and first thing you smells. Come back to room after being out and first thing you smell. It gets increased in clothes and luggage. Too bad ppl smoke in a non smoking room and hotel cannot get smoke Out once it’s in furniture and carpet and drapes and wallpaper. "

"I had booked a stay online. It took over 15 minutes to get into room as their card machine wouldn't work for incidentals. Additionally, I had three charges that were pending for almost a week, they ended up being resolved but was not a great overall for the stay. Breakfast very basic."

"Hot tub and pool out is service. Deal breaker."

"Good "

"Great!"

"The room was dirty, ketchup on the blow dryer, the mirrors were cloudy and the doors and door jams were filthy. I could see through the sheets and the blanket was super thin and did not keep me warm on a 5 degree night. There was a huge red stain on the chair. The bed was very uncomfortable, sunk down in the middle. I was up on and off all night and did not sleep well at all. The toilet seat was spongy and sticky. There were no tissues, very few towels, which were small. The shower was so old...

"Clean room, nice staff, love the cinnamon rolls."

"Very clean room and hotel. Staff was amazing and very friendly. Pool was nice and breakfast was great."

"Overall very nice. Asked one of the staff for 2 pillows.we got one, had to go to CLoset for a 2nd one, so the girl said she'll bring the 2nd one to our room. She never came. Went down and asked another staff and he brought it right away."

"This was the second most best up place I’ve ever stayed at in the USA. No elevator and no rooms available on the first floor so my back hurts from carrying my super heavy suitcase up the stairs. It barely passed the test as somewhere I would sleep as it had clean sheets and most things appeared to be wiped down, but the floors (although uncarpeted which I greatly prefer as it avoids terrible odors etc)were pretty nasty with all kinds of smudges, scrapes, goobery stuff, the walls were...

"Clean room"

"Expensive price for the room and amenities. I would have drove to anorher if not so late"

"I stay here often , I like that they have a balcony and it’s in a good location rather it be for shopping or food, the phones are not connected due to some reason and some bathroom plugs might not work ."