Hotel Dekat Lake Hope

"Very good."

"Nice and clean room with wonderful amenities. Very friendly staff."

"Good reception service. Willingness to help. "

"The place was clean and the staff were friendly at check-in and check-out. The reception area is cosy and nicely done with board games, books and a fireplace. We had booked and paid for an Alpine view room, but were given a room at the end of the hallway with only a partial view of the mountains - and only if you stepped onto the balcony and looked to your left. The view from inside the room was definitely not "Alpine view," just trees. Housekeeping also left some dirty dishes behind and...

"Balcony views, great service, clean luxury room for good price"

"Excellent combination all round.😁"

"Our stay was spectacular! This place is beautiful! Super friendly staff. Great location! We did not want to leave. The views were the best! Perfection!"

"It was a quick walk to shops and great food options. Parking was available on site. The staff was great when I asked questions, they were very helpful. The room was beautiful! I slept so well. I had a great stay! I would stay there again. I also used the mini fridge and the kettle."

"This hotel is something special! The decor, the ambience, the location. Also having free mini bar, free happy hour and free breakfast was such a nice touch! Close to the gondolas and to main town square. The room was spacious and had beautiful views of the mountains. Do not hesitate to stay here - you will not be disappointed!"

"Charming room, great staff, valet parking, location perfect"

"Every thing perfectly"

"BEAUTIFUL property, incredible views from every room. Amazing staff. Truly 1000/10 experience and would come back. "

"Good location"

"Second time we have stayed there but not as impressed. The room was a excellent size but there was a small amount of mould in bathroom. The service of housekeeping was disappointing- we stayed 6 nights and asked to change our towels one time half way through our stay, by leaving the towels on the floor and they took but did not replace. When got back that afternoon I had to go to reception to get towels myself. Also, the shower had a ridiculous size screen that hardly kept the water in and...

"Friendly staff and a great central location if you want to be in the heart of Queenstown and enjoy the nightlife. However, if you’re visiting for the famous lake and mountain views, I would suggest looking elsewhere, as many rooms overlook nearby buildings and parking areas. The biggest disappointment was the breakfast. Despite being advertised as a buffet, the selection was very limited and not what you would expect from a five-star hotel. It became even more restricted during our stay, with...

"The room was good. But it was way too hot, we had to turn the aircon on to sleep. This is in the middle of winter and it’s freezing outside. The room also had a lot of noise from pipes and their heating system. bed needs upgraded as it’s hard."