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Ulasan tentang The Cove Of Lake Geneva

3.5 out of 5
The Cove Of Lake Geneva
111 Center St, Lake Geneva, WI

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 586 daripada 1093 ulasan" "
Penilaian 8 - Baik. 293 daripada 1093 ulasan" "
Penilaian 6 - Boleh diterima. 115 daripada 1093 ulasan" "
Penilaian 4 - Lemah. 53 daripada 1093 ulasan" "
Penilaian 2 - Teruk. 46 daripada 1093 ulasan" "

8.8/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Omer

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Rachel

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I loved the overall design of the resort with the lake being within walking distance as well as the town.
Menginap 3 malam pada Mei 2024
Respons daripada JFR pada 17 Mei 2024
Dear Rachel,We truly appreciate your excellent review and feedback! Please keep us in mind for your next visit.

10/10 Cemerlang

Amy

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great weekend getaway. Everything is walkable.
Menginap 2 malam pada Mei 2024
Respons daripada JFR pada 16 Mei 2024
Dear Amy,Thank you for your excellent review. Please keep us in mind for your next getaway.

8/10 Baik

christopher

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Access around the property wasn't the easiest. Bit hard to get to room on 4th on end of building.
Menginap 2 malam pada Mei 2024
Respons daripada JFR pada 8 Mei 2024
Dear Christopher,Thank you for your review and feedback.

10/10 Cemerlang

Savannah

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bery nuce place ro stay. The jacuzzi jets could use a good clean though..they had black stuff coming out when turned on and a foul smell. Other than that, it was a very lovely visit!
Menginap 2 malam pada Mei 2024
Respons daripada JFR pada 8 Mei 2024
Dear Savannah,We appreciate your great review and have addressed your comments regarding the tub jets. We look forward to your next visit.

10/10 Cemerlang

Vikas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent stay with Family.....very specious suit comfortable for 6 people. Excellent location.
Menginap 1 malam pada Mei 2024
Respons daripada JFR pada 8 Mei 2024
Dear Vikas,We are delighted to hear you and your family had a great stay and we look forward to your next visit.

10/10 Cemerlang

Christina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada JFR pada 8 Mei 2024
Dear Christina,Thank you for your awesome review! We hope to have you back as our guest soon!

2/10 Teruk

Genevieve

Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Loretta

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I just loved the peace and quiet. Being close to the lake and able to walk to the little stores and restaurants was also really nice! I definitely will be back!
Menginap 2 malam pada Apr 2024
Respons daripada JFR pada 25 Apr 2024
Dear Loretta,Thank you for taking the time to share your excellent review and feedback.

10/10 Cemerlang

Jackie, Chicago

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada JFR pada 25 Apr 2024
Dear Jackie,Thank you for your wonderful review!

10/10 Cemerlang

john

Mengembara bersama keluarga
It’s a good place to stay but needs to served breakfast in the morning
Menginap 1 malam pada Apr 2024
Respons daripada JFR pada 25 Apr 2024
Dear John,Thank you for your awesome review!

10/10 Cemerlang

Sungjae

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was so comfortable. Thank you everyone.
Menginap 2 malam pada Apr 2024
Respons daripada JFR pada 25 Apr 2024
Dear Sungjae,We appreciate your excellent review!

8/10 Baik

Jackie

Mengembara bersama pasangan
Bed could have been more comfortable. Maybe it’s time to upgrade to memory foam
Menginap 2 malam pada Apr 2024
Respons daripada JFR pada 25 Apr 2024
Dear Jackie,We appreciate your review and feedback.

10/10 Cemerlang

Brittney

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the convenience of their location
Menginap 3 malam pada Apr 2024
Respons daripada JFR pada 10 Apr 2024
Dear Brittney,We appreciate your excellent review and hope to have you back as our guest in the near future.

10/10 Cemerlang

stacy

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing location, great price! Loved the suite!
Menginap 1 malam pada Apr 2024
Respons daripada JFR pada 10 Apr 2024
Dear Stacy,We truly appreciate your excellent review and hope to have you back as our guest in the near future.

2/10 Teruk

John

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
When we first got into the room it was quite lovely... kind of reminded us of a small apartment. But then as we got settled in, there were ants everywhere around the baseboards and in the living area. They were also crawling all over the nightstands in the bedroom. When we asked the front desk what was going on/if they could do anything for us, they told us they knew it was a problem and probably due to the weather. You think you could have told us this when we were checking in?! Then, multiple electrical outlets in the unit did not work... we had to search around to find one that would work so we could change our phones! We then went downstairs (as it was my BF first time here) so I could show him the pool, game room, etc and there was a NAKED man... I mean, fully nude (not just cheeks) standing outside someone's room (whether his or someone else's I have no idea). He seemed high or drunk... didn't stick around to find out. We alerted the front desk and yes, they were "going to take care of it" but again, we were not compensation at all for any inconvenience during our stay. Needless to say we stayed here during their renovations, ants, naked people, etc and not one apology from the front staff or reimbursement for inconvenience. We would not recommend this hotel and/or stay here again! Just terrible.
Menginap 2 malam pada Mac 2024
Respons daripada JFR pada 3 Apr 2024
Dear John,Thank you for all of your feedback. We apologize for any inconvenience you encountered during your stay.

4/10 Lemah

Christina

Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 25 Apr 2024
Dear Christina,Thank you for your review.

10/10 Cemerlang

Charles

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada JFR pada 2 Apr 2024
Dear Charles,We appreciate your excellent review and hope to have to have you back as our guest in the near future.

8/10 Baik

Anneth

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada JFR pada 2 Apr 2024
Dear Anneth,We appreciate your great review and hope to have you back as our guest soon.

10/10 Cemerlang

Jose

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada JFR pada 30 Mac 2024
Dear Jose,We appreciate your excellent review and hope to have you back as our guest soon!

8/10 Baik

Rosilo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Pros Pool was awesome. Hotel very nice and room layout was great/comfortable. Friendly staff Cons Door knob was not working for bathroom had to get maintenance to fix. Air conditioning takes a while to get ton front bedroom
Menginap 2 malam pada Mac 2024
Respons daripada JFR pada 30 Mac 2024
Dear Rosilo,Thank you for taking the time to share your review and feedback. We hope to have you back as our guest soon!

10/10 Cemerlang

Sean

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great amenities and clean.
Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 27 Mac 2024
Dear Sean,We appreciate your excellent review and look forward to your next visit.

10/10 Cemerlang

Kris

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location.
Menginap 3 malam pada Mac 2024
Respons daripada JFR pada 27 Mac 2024
Dear Kris,Thank you for taking the time to share your awesome review!

10/10 Cemerlang

Cloyd

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful view, great hospitality!!!
Menginap 4 malam pada Mac 2024
Respons daripada JFR pada 27 Mac 2024
Dear Cloyd,Thank you for sharing your excellent review. We look forward to your next visit.

10/10 Cemerlang

Wayne

Menginap 2 malam pada Mac 2024
Respons daripada JFR pada 7 Apr 2024
Dear Wayne,We truly appreciate your excellent review and hope to have you back as our guest soon.

2/10 Teruk

Kellie

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 20 Mac 2024
Dear Kellie,Thank you for your review.

10/10 Cemerlang

Brittany

Sukakan: Kebersihan
Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 20 Mac 2024
Dear Brittany,We appreciate your excellent review and hope to have you back as our guest soon.

6/10 Boleh diterima

Becky

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
The property was nice but under construction. I was unaware and caused breathing issues for my partner who has asthma.
Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 20 Mac 2024
Dear Becky,Thank you for your review and feedback and thank you for your understanding while we work on improving our resort for a better guest experience.

10/10 Cemerlang

Slavko

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
People above us were noisy all night.
Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 6 Mac 2024
Dear Slavko,We are sorry to hear that the guests above you were less than considerate during your stay. We hope to have the opportunity of having you back as our guest.

6/10 Boleh diterima

Renee

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The only problem I had was being charged a resort fee at check in. My experience is that these fees are usually known to us when we book through Expedia. I may have chosen a different hotel had I known a resort fee was going to be added at check in. There were similar places to stay that would have cost less.
Menginap 1 malam pada Mac 2024
Respons daripada JFR pada 6 Mac 2024
Dear Renee,Thank you for your review. Please be sure to read all the details on your reservation as the resort fee is mentioned when you made your reservation via Expedia's affiliates.

10/10 Cemerlang

Tamara

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada JFR pada 1 Mac 2024
Dear Tamara,We appreciate your excellent review and hope to have you back as our guest soon.

8/10 Baik

Martin

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice facility. Carpeting needs a redo, but overall well worth the price.
Menginap 2 malam pada Feb 2024
Respons daripada JFR pada 1 Mac 2024
Dear Martin,Thank you for taking the time to share your review. Please keep us in mind for your next visit.

6/10 Boleh diterima

Cristina

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All good. Only think add more mirrors in the room.only 1 in the bathroom not enouth.no mirrow for make up also :(
Menginap 1 malam pada Feb 2024
Respons daripada JFR pada 25 Feb 2024
Dear Cristina,Thank you for taking the time to share your review and feedback.

6/10 Boleh diterima

Angela

Menginap 1 malam pada Feb 2024
Respons daripada JFR pada 21 Mac 2024
Dear Angela.Thank you for your review.

8/10 Baik

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 22 Feb 2024
Dear David, thank you for taking the time to tell us about your stay! We are pleased to hear that you enjoyed your stay, and we look forward to welcoming you back for an even better time. Kind regards, The Cove of Lake Geneva Management Team

10/10 Cemerlang

Timothy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada JFR pada 19 Feb 2024
Dear Timothy,We truly appreciate your excellent review and hope to have you back as our guest in the near future.

10/10 Cemerlang

Lynsae

Menginap 1 malam pada Feb 2024
Respons daripada JFR pada 21 Mac 2024
Dear Lynsae,We appreciate your excellent review and hope to have you back as our guest in the near future.

6/10 Boleh diterima

Amber

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Everything was nice and spacious, but I’m glad we had family staying in the room next to us! Seems like nothing worked so we were always sharing items. (Stove top, toaster, microwave, etc)
Menginap 2 malam pada Feb 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 16 Feb 2024
Dear Amber, thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your time and would love to welcome you back for an even more wonderful stay. Kind Regards, The Cove of Lake Geneva Management Team

8/10 Baik

Traci, big rock

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall we had an excellent stay. Our only critique was that the scent of the room was a little overpowering for one of us who has sensitivity to fragrances. It was clean, but a strong smell so we had to keep the doors open to help air it out.
Menginap 2 malam pada Feb 2024
Respons daripada JFR pada 15 Feb 2024
Dear Traci,Thank you for your great review and feedback! Please keep us in mind for your next getaway.

10/10 Cemerlang

Piotr

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We like everything room, location ,staff
Menginap 2 malam pada Feb 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 8 Feb 2024
Dear Piotr, thank you for taking the time to tell us about your experience. We are pleased to hear that you enjoyed your stay and look forward to welcoming you in the future. Kind Regards, The Cove of Lake Geneva Management Team

10/10 Cemerlang

Rafal

Menginap 2 malam pada Feb 2024
Respons daripada JFR pada 20 Mac 2024
Dear Rafal,Thank you for sharing your excellent review. Please keep us in mind for your next visit.

8/10 Baik

Eric

Menginap 2 malam pada Feb 2024
Respons daripada JFR pada 20 Mac 2024
Dear Eric,We appreciate your great review!

10/10 Cemerlang

barbara

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Winter perfect
It was great. great location to the event, clean hotel, friendly staff
Menginap 2 malam pada Jan 2024
Respons daripada JFR pada 4 Feb 2024
Dear Barbara,We appreciate your excellent review and all of your wonderful feedback! Please keep us in mind for your next getaway.

10/10 Cemerlang

Kim

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 29 Jan 2024
Dear Kim, thank you for taking the time to tell us about your experience. We are pleased to see that everything was perfect, and we look forward to welcoming you back once again. Kind Regards, The Cove of Lake Geneva

10/10 Cemerlang

Jonathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada JFR pada 4 Feb 2024
Dear Jonathan,Thank you for taking the time to share your awesome review! We hope to have you back as our guest in the near future.

4/10 Lemah

Jeannine

Mengembara bersama kumpulan
Hotel is dated and in need of painting, cleaning, updating.
Menginap 1 malam pada Jan 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 29 Jan 2024
Dear Jeannine, thank you for your response. We truly appreciate your business and feedback in order to better serve you. We will look into this immediately. Kind Regards, The Cove of Lake Geneva Management Team

10/10 Cemerlang

Robin

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful room, super convenient to everything. We'll definitely stay here again.
Menginap 1 malam pada Jan 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 29 Jan 2024
Dear Robin, thank you for taking the time to rate your stay with us. We are pleased to see you took advantage of everything our property has to offer. We look forward to hosting you again. Kind Regards, The Cove of Lake Geneva Management Team

10/10 Cemerlang

Yesenia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A few years had passed since I stayed and the Cove and just like before it didn’t disappoint. The rooms are always very clean and very well stocked. So glad we came back and we’re definitely coming back soon!
Menginap 1 malam pada Jan 2024
Respons daripada JFR pada 4 Feb 2024
Dear Yesenia,Thank you for your awesome review and feedback! We look forward to your next visit.

8/10 Baik

RANDY

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place with great facilities…..however our room was near the elevator and the noise around the elevator was almost unbearable! We could hear everything.
Menginap 1 malam pada Jan 2024
Respons daripada Yas Lagunas-Front Desk Manager pada 29 Jan 2024
Dear Randy, thank you for taking the time to share your thoughts. We are truly disappointed to hear that we did not meet your expectations. We hope for another chance to welcome you in the future. Kind Regards, The Cove of Lake Geneva

4/10 Lemah

Valentin

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
They charge $250 deposit only.
Menginap 1 malam pada Jan 2024
Respons daripada JFR pada 26 Jan 2024
Dear Valentin,The 250 you speak of is called and incidental hold on your card. Most hotels have this fee in place which is released 5-7 business days after your departure.