Kemudahan hartanah

Ulasan tentang Comfort Inn & Suites Irvine Spectrum

2.5 out of 5
Comfort Inn & Suites Irvine Spectrum
23702 Rockfield Blvd, Lake Forest, CA

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 57 daripada 102 ulasan" "
Penilaian 8 - Baik. 28 daripada 102 ulasan" "
Penilaian 6 - Boleh diterima. 7 daripada 102 ulasan" "
Penilaian 4 - Lemah. 4 daripada 102 ulasan" "
Penilaian 2 - Teruk. 6 daripada 102 ulasan" "

8.8/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

6/10 Boleh diterima

john

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024

8/10 Baik

mohammed

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to a freeway
Menginap 2 malam pada Mei 2024

4/10 Lemah

Lorraine

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel itself was nice and in a beautiful area, but, I was given a room upon checkin that was dirty, no linens and dirty clothes on floor. They changed my room which was not equipped with essentials and TV sensor was not working. Terrible experience. Never had a problem with Comfort Inn before
Menginap 4 malam pada Apr 2024

4/10 Lemah

Chanel Marie

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Apr 2024

8/10 Baik

Katy

It was a nice and pleasant stay
Menginap 3 malam pada Apr 2024
Respons daripada COMFORT INN pada 22 Apr 2024
Hello Kathy,Thank you for your feedback and we appreciate you for staying at the Comfort Inn Suites. We hope to see you again!SincerlyManagement

8/10 Baik

Marcos

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Was ok
Menginap 3 malam pada Apr 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Marcos,Thank you for sharing your thoughts on your recent stay at Comfort Inn & Suites Irvine Spectrum. We are pleased to know that aspects like the cleanliness, staff service, and our amenities met your expectations, making your business trip more comfortable!

10/10 Cemerlang

PEDRO

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent
Menginap 2 malam pada Apr 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Pedro,Thank you for the perfect rating on your recent stay at Comfort Inn & Suites Irvine Spectrum. We're thrilled you had an excellent experience and appreciate your feedback!

10/10 Cemerlang

Veronica

Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Verne

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly Staff and Clean
Menginap 3 malam pada Apr 2024
Respons daripada Erick General Manager pada 16 Apr 2024
Dear Verne,Thank you for sharing your experience at Comfort Inn & Suites Irvine Spectrum. We are thrilled to hear that our "friendly staff" and cleanliness stood out during your stay. It's always our goal to provide a welcoming and spotless environment for our guests. We look forward to welcoming you back soon!

10/10 Cemerlang

Jane

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, comfy And just what we were looking for for a quick. Night Over
Menginap 1 malam pada Apr 2024
Respons daripada Erick General Manager pada 16 Apr 2024
Dear Jane,Thank you for your wonderful review! We are delighted to hear that our hotel was "just what you were looking for for a quick night over." Providing a clean and comfortable stay is our top priority, and it's great to know we hit the mark for you. We look forward to your next visit!

8/10 Baik

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada Erick, General Manager pada 16 Apr 2024
Thank you for sharing your feedback. We're glad you had a positive experience and are eager to hear how we might make your next stay even better. Looking forward to welcoming you back soon!

6/10 Boleh diterima

Alicia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
The room needed more cleaning although it wasn’t a disaster, at least for the time being the location was considerably good less noise and also convenient near the front desk couple of doors down.
Menginap 2 malam pada Apr 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Alicia,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location to be convenient and appreciated the quieter environment. However, we're sorry to learn that the cleanliness of your room did not meet your expectations. Your comments are valuable, and we will certainly address this area for improvement. Ensuring our guests have a comfortable and satisfying stay is our top priority. We hope to have the opportunity to welcome you back in the future for a stay that better reflects our standards.Sincerely,

8/10 Baik

Chanida

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
No hair conditioners. It was out and housekeepers didn’t check. Breakfast is good. Room is nice and clean
Menginap 5 malam pada Mac 2024
Respons daripada Erick, General Manager pada 16 Apr 2024
Thank you for your review. We apologize for the housekeeping inconvenience during your stay and appreciate your kind words about our breakfast and the cleanliness of your room. We are committed to improving our services and hope to provide an even better experience on your next visit!

8/10 Baik

Gregory, Sydney

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Not sure about the smell of pot circling around our door at night but the hotel is easy to find and is clean. Food options are abundant in the area and the rooms are massive and well appointed. Shower pressure is nearly zero but it gets the job done. Did not try breakfast but it looked clean and welcoming.
Menginap 3 malam pada Mac 2024
Respons daripada COMFORT INN pada 5 Apr 2024
Thank you for taking the time to share your experience! We are sorry to hear about the unpleasant smell of pot near your door and will address this issue promptly. We are happy that you found our hotel easy to find and clean, and that you enjoyed the spacious and well-appointed rooms. We apologize for the low shower pressure and will work on improving this aspect for our guests. If you decide to stay with us again, we hope you give our breakfast a try. Thank you for choosing to stay with us and we hope to welcome you back in the future!

8/10 Baik

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Michael,Thank you for staying with us and for your rating. We're glad your visit was positive. We are looking forward to your next stay!Kindly,

10/10 Cemerlang

Cliff, Bend

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Cliff,Thank you for the perfect rating! We're thrilled you had a wonderful stay. Looking forward to welcoming you back soon!Best,

10/10 Cemerlang

Harminder

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were awesome. Eager to help from the front desk, the cleaning personnel, and the staff at breakfast. Very pleasant experience.
Menginap 3 malam pada Mac 2024
Respons daripada Aidan Gilbert pada 27 Mac 2024
Dear Valued Guest, Thank you for taking the time to leave a review regarding your recent stay at Comfort Inn & Suites Irvine Spectrum. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Aidan GilbertComfort Inn & Suites Irvine Spectrum

8/10 Baik

Steffen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Sehr aufmerksames und hilfsbereites Personal am Empfang.
Menginap 2 malam pada Mac 2024
Respons daripada Erick, General Manager pada 16 Apr 2024
Thank you for your feedback. We're delighted to hear that you found our front desk staff to be attentive and helpful. We aim to provide outstanding service, and it's great to know that we succeeded during your visit. We look forward to welcoming you back in the future!

10/10 Cemerlang

Edgar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet,easy parking great staff
Menginap 2 malam pada Mac 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Edgar,Thank you for sharing your experience at the Comfort Inn & Suites Irvine Spectrum. We're delighted to hear you found our hotel "quiet, with easy parking" and that you had great interactions with our staff. Your satisfaction is our top priority, and it's rewarding to know we've met your expectations.Warm regards,

8/10 Baik

Debra

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We were traveling from out of the area and arrived earlier than 3pm check in. The staff was so friendly, accommodating, & flexible. A wonderful experience.
Menginap 1 malam pada Mac 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Debra,Thank you for sharing your experience. We're delighted to hear our staff made your early arrival a smooth and pleasant one, contributing to a wonderful experience. We appreciate your kind words and look forward to your next visit!Warm regards,

8/10 Baik

Haidee J Mojarro

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We stayed here on our trip to Disney it was the closest option that was within our budget! Max 25 min drive to the park, has many food options within 10-15 driving distance the room was clean however traffic noise was loud, and there were some flaws in the room, will stay here again!
Menginap 2 malam pada Mac 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Haidee,Thank you for choosing us for your Disney trip and for sharing your feedback. It's great to hear that our location suited your needs and that you found our proximity to the park and nearby dining options convenient. We're glad the cleanliness of the room met your expectations. However, we apologize for the traffic noise and any room flaws you encountered. We're looking into these concerns to improve our guest experience. Your willingness to stay with us again is much appreciated, and we look forward to providing you with an even more comfortable visit next time!Kind regards,

10/10 Cemerlang

Dan

Menginap 1 malam pada Dis 2023
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Dan,It's fantastic to learn that your stay at the Comfort Inn & Suites Irvine Spectrum earned a perfect rating! We strive to provide an excellent experience for all our guests, and it’s encouraging to know we've succeeded during your visit. Thank you for choosing our hotel, and we eagerly await the opportunity to welcome you back in the future.

10/10 Cemerlang

Laquandres

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good breakfast, pleasant aroma, hard floors no carpet was a plus
Menginap 1 malam pada Mac 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Laquandres,Thank you for the excellent review and for highlighting what made your stay at the Comfort Inn & Suites Irvine Spectrum so enjoyable. We're delighted to know that our breakfast selection, pleasant aroma, and the hard flooring in our rooms contributed positively to your experience. Your feedback is greatly appreciated as it helps us continue to provide a comfortable environment for our guests!

8/10 Baik

Hadiya

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Hadiya,Thank you for taking the time to share your feedback on your recent stay at the Comfort Inn & Suites Irvine Spectrum. We are pleased to hear that you had a positive experience. We hope to have the opportunity to host you again!

10/10 Cemerlang

louis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Louis,We're delighted to receive your excellent rating for your recent visit to our hotel, the Comfort Inn & Suites Irvine Spectrum. It's wonderful to know that we met your expectations, and we appreciate you taking the time to share your positive experience. We hope to see you again soon for another great stay!

6/10 Boleh diterima

Gary

Tidak sukakan: Kakitangan & perkhidmatan
told I'd have housekeeping after 3rd day - no one showed up by day 4. requested additional towels (only 2 of each in the room) - promised delivery but never happened. Had to call a second time, the next day, to get towels
Menginap 4 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Gary,Thank you for your feedback about your stay at the Comfort Inn & Suites Irvine Spectrum. We apologize for the missed housekeeping service and the delay in towel delivery. We are addressing these issues to ensure they are not repeated. We hope to better serve you in the future!

8/10 Baik

Alicia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient hotel for the price and able to dine around the area, surrounded by other brand name hotels that offer the same services with a higher price. I would recommend going there, level of accommodation for noise reduction is having your tv on to mediate outside noise.
Menginap 2 malam pada Mac 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Alicia,Thank you for your review of the Comfort Inn & Suites Irvine Spectrum. We're glad you appreciated our convenient location and competitive pricing. Your feedback on managing noise is noted and appreciated. We look forward to welcoming you back soon!

8/10 Baik

Edgar

Menginap 2 malam pada Mac 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Edgar,Thank you for sharing your feedback regarding your recent stay at Comfort Inn & Suites Irvine Spectrum. We are pleased to hear that you had a positive experience and are grateful for your review. Looking forward to welcoming you back soon!

8/10 Baik

Rhonda

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I would have appreciated more options for breakfast that support those who do not eat pork.
Menginap 2 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Rhonda,Thank you for your feedback on your stay at the Comfort Inn & Suites Irvine Spectrum. We appreciate your suggestion regarding more diverse breakfast options and will consider it as we aim to improve our offerings. We look forward to your next visit!

10/10 Cemerlang

Debora

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location, clean property, friendly staff. Quick check in and out. Loved the quiet hours noted and followed too. Would definitely stay here again when in the area.
Menginap 5 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Debora,Thank you for your glowing review of the Comfort Inn & Suites Irvine Spectrum. We are thrilled to hear that you enjoyed our great location, clean facilities, and friendly staff. It's wonderful to know that our quick check-in process and quiet hours enhanced your stay. We look forward to welcoming you back the next time you are in the area!

10/10 Cemerlang

Kim, Santee

Menginap 2 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Kim,Thank you for the excellent rating following your stay at the Comfort Inn & Suites Irvine Spectrum! We are delighted to know that your experience was up to the mark. Your feedback is much appreciated and we hope to see you again soon!

10/10 Cemerlang

Juan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Juan,Thank you for the excellent rating you gave your recent visit to the Comfort Inn & Suites Irvine Spectrum. We're delighted to know that you had a satisfying experience with us. We look forward to your next stay and hope to continue meeting your expectations!

8/10 Baik

Santos

Menginap 1 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Santos,We're pleased to know that your overall experience at our hotel met your expectations. We strive to offer a great stay for all our guests, and your rating is valuable to us as we continue to enhance our services!

8/10 Baik

Barbara

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Quality Inn Lake Forest
The room was clean. The check in and out was quick. The bed was too soft for my comfort.
Menginap 1 malam pada Feb 2024
Respons daripada Erick, General Manager pada 20 Apr 2024
Dear Barbara,Thank you for your feedback on your stay at the Comfort Inn & Suites Irvine Spectrum. We're glad you appreciated the clean room and quick service. We're sorry the bed's softness wasn't to your liking and hope to better suit your preferences next time.

4/10 Lemah

Lilia

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The pictures on website look nice.. Staff was ok. Not friendly. Just barely assisted. The elevator was dirty.. The building is old and it smells old. The beds were very hard. No blanket just a flat sheet and a polyester top blanket. Not worth the price. The breakfast is very small and limited.. I won’t be staying here again.
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Mario

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
we got a good deal for what we paid, no issues, spa, pool, the balcony has no chair or small table seems like there room for that, Mcdonalds next door (closes 10pm) we walked to Taqueria de Anda 1/4 mile away
Menginap 1 malam pada Feb 2024

2/10 Teruk

Ahmad

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Front desk lady very rude , cleaning stuff is great people hard worker it’s the only good thing in this hotel the room service is great other wise everything is bad .
Menginap 2 malam pada Feb 2024
Respons daripada Aidan pada 19 Feb 2024
Dear Ahmad,Thank you for your feedback on your stay at Comfort Inn & Suites Irvine Spectrum. We apologize for the issues you encountered with our front desk staff. We strive to always have a friendly and helpful staff at all times. Please know, your comments are taken seriously, and we will address these concerns with our team to improve our services. Your experience helps us to enhance the quality of our offerings.We're pleased you found our cleaning staff friendly and helpful, and we hope for another opportunity to deliver a first-class stay.Warm regards,The Comfort Inn & Suites Irvine Spectrum Team

10/10 Cemerlang

Pietr

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent service. The staff was very friendly and helpful. The room was comfortable and clean. My mother was very impressed with the room and happy. Would go back again

2/10 Teruk

Marwa

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Very bad experience cheep service rude front desk
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was recently renovated and it's fantastic! Such great value. I can't say enough good things about the room and I want to move in!
Menginap 1 malam pada Feb 2024

8/10 Baik

Tara

Menginap 6 malam pada Feb 2024

10/10 Cemerlang

Saul

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet and clean
Menginap 1 malam pada Feb 2024

8/10 Baik

Brian

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Mackenzie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
clean and nicely maintained. some doors in hotel look sketchy and patched up but overall i felt safe. People were yelling in hallways though.
Menginap 1 malam pada Feb 2024

6/10 Boleh diterima

Joan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The bed was comfortable, skip the breakfast...
The location felt safe and was nice to be close to the highway 405. The room was nicely updated clean, with a new shower and halo mirror. The down side was the spa, which did not turn on at times, and the thin, small pool towels that were only offered at the front desk, if you walked down there in the very cold hallway. (I was in my swimsuit with a light coverup, expecting to find the towels at the spa). I had to sign an agreement to not take any towels etc with me and was concerned that I would be charged for the awful towels that they did have! Free breakfast: coffee, hot water, & juice. There was instant scrambled eggs, pork bacon, bread, grocery store muffins, bagels and "make it yourself" waffles & some type of corn syrup. The fruit: apples and oranges. Since there was no tea or lemon I had orange in my water and a muffin. I threw the muffin away (not very good). So much for the free breakfast. The dinning room itself was very pretty and the seating comfortable. "Plan B"Took my daughter and went to 85 Degrees for breakfast, which turned out to be lovely. Had a wonderful green tea with oat milk and apple flaky puff pastry. The hotel should maybe consider changing/updating their menu.
Menginap 1 malam pada Feb 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Joan,Thank you for your detailed review. We're pleased to hear you found our location convenient and safe, and that you appreciated the updated room features. However, we're sorry to hear about your experience with the spa and the pool towels, as well as your disappointment with our breakfast offerings. Your feedback is invaluable, and we will take it into consideration as we continuously seek to improve our amenities and services, including our breakfast menu. We're glad you found alternative breakfast arrangements enjoyable, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Warm regards,

2/10 Teruk

Lin

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The room was horrible, big gap under the door, shower door is not leveled. The stairwell has horrible smell.
Menginap 2 malam pada Feb 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Lin,We're truly sorry to hear about your disappointing experience. Your feedback regarding the room condition and stairwell odor is concerning, and we are immediately addressing these issues. We aim to provide a comfortable and pleasant stay for all our guests, and we clearly missed the mark during your visit. We hope for the opportunity to make things right and show you the high standards we strive to meet.Sincerely,

8/10 Baik

Gail

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
!
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Joel

Mengembara bersama keluarga
Very nice property for price. Will stay again
Menginap 2 malam pada Feb 2024

6/10 Boleh diterima

Gerald

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
People at the front desk are very nice and helpful. We have asked for our room to be cleaned or spruced up for two days and she still says tomorrow because they are under-staffed and sold out last night.
Menginap 3 malam pada Feb 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Dear Gerald,Thank you for your feedback. We're glad our front desk staff was helpful, but apologize for the housekeeping issues. We're addressing this to improve. We hope to serve you better in the future!Kindly,

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Overnight Bday stay. Roomy, clean, balcony nice, thou no view. Professional and courteous staff, breakfast was good. Definitely would return.
Menginap 1 malam pada Feb 2024
Respons daripada Erick General Manager pada 10 Apr 2024
Thank you for sharing your experience during your overnight birthday stay with us. We're thrilled to hear you found the room to your liking, with its cleanliness and spaciousness, and enjoyed the balcony feature. It's great to know our staff's professionalism and courtesy stood out to you, along with the quality of our breakfast. Your intent to return is the best compliment we could receive. We look forward to welcoming you back for another memorable stay!Warm regards,