Does Mercure The Moorhouse Ikoyi Lagos have a pool?

Yes, this property has an outdoor pool.

Is Mercure The Moorhouse Ikoyi Lagos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure The Moorhouse Ikoyi Lagos?

Self-parking is free at this property.

What time is check-in at Mercure The Moorhouse Ikoyi Lagos?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM.

What time is check-out at Mercure The Moorhouse Ikoyi Lagos?

Checkout is at noon. Late checkout is available for NGN 64500 (subject to availability).

Does Mercure The Moorhouse Ikoyi Lagos provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure The Moorhouse Ikoyi Lagos located?

Located in Ikoyi, this luxury hotel is within 2 miles (3 km) of Ikoyi Golf Club, Lagos Motor Boat Club and Tafawa Balewa Square. Lagos City Mall and Nigerian National Museum are also within 3 miles (5 km).

Mercure The Moorhouse Ikoyi Lagos Reviews, Deals & Photos 2025

2/10 Terrible

Verified traveller

5 Jan 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is THE WORST. The pictures on Expedia make it look like a grand beautiful hotel but it is in fact a dark, dingy, damp and mouldy place. It is poorly maintained and the staff are not helpful. A cleaner simply walked into my room and started to move stuff, when I moved she ran out. I told reception and instead of apologising she came to my room to argue with me. Very disappointed. Their ATM stole NGN2000 from my account and when I brought it to their attention they said they didn’t know how to retrieve my money. The air con was leaking from the light fixture, there was no hot water, the carpet was stained, the bathroom was a damp little box with NO ventilation. I made the reservation for two but I got 1 cup, 1 mug, 1 bottle of water. The breakfast comprises of dinner leftovers and burnt croissants. The pool is dirty and is not treated. When you call to request something from reception you have to call multiple times and often still go there to tell them. I wouldn’t recommend this hotel to my worst enemy. It’s pure GARBAGE!

Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveller

6 Feb 2022

Liked: Room comfort

Disliked: Cleanliness

Dissatisfied with bed linens and towels

The pillow cases on the pillows did not look clean. It appears a guest must have checked out before I was allocated the room and housekeeping did not bother to change them. They looked worn out and very used. Same with the towels. They looked overused. There was dust on a side table attached to a standing floor light in the room

Stayed 1 night in Feb 2022

6/10 Okay

Olivier

13 Dec 2021

Liked: Cleanliness, staff & service

Stayed 3 nights in Dec 2021

8/10 Good

Ayoola

17 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel, some renovation going on without disturbing guests. Friendly staff.

Stayed 3 nights in Sep 2021

8/10 Good

HENRY

5 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet nice clean place with all amenities. They can improve on the TV set in the room

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

10 Apr 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel does not exist. It appears to be currently out of service

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

3 Mar 2020

Liked: Staff & service

Disliked: Cleanliness, room comfort

Not great

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

2 Mar 2020

Liked: Staff & service, amenities

Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

22 Feb 2020

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

4 Feb 2020

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Jan 2020

6/10 Okay

Simon

28 Nov 2019

It does not look like a Mercure hotel

Really nothing exciting about this hotel. The bar and restaurant look terrible, the service is poor and very slow, most of the menu is not available. The gym is very small. It does not look like a Mercure at all I am afraid.

Stayed 3 nights in Nov 2019

8/10 Good

Opeyemi

7 Nov 2019

Liked: Cleanliness, staff & service, room comfort

Good value, great location, clean/modern

Moorhouse is a nice hotel, in a quiet and very safe part of Ikoyi. I stayed for about 9 days. The room is relatively nice, good AC and modern bath facilities. Housekeeping was mostly good. The hallways are a bit shabby, could definitely use an upgrade in carpeting and lighting. The staff is nice, and hotel has a decent breakfast daily. The bar downstairs is also a good place to have a meeting or get work done. Overall, while some of their facilities could use upgrade/renovation, it was a good stay.

Stayed 8 nights in Oct 2019

6/10 Okay

Sparkle

21 Oct 2019

Disliked: Cleanliness, property conditions & facilities

1. The receptionist gave us our key and casually told us to take the lift and locate our room no. We couldn't even see the lift . We kept moving around and located our room later. 2. We got to the room and the fridge wasnt working at all. The AC was also acting like a fan. I called the reception 5 different times to make thesame complain and was later told moved to another room. The other room was even smaller and tight. The toilet had urine and everywhere was dusty. I told them if the fridge and AC in the room could be repaired, we would prefer it. The fridge was repaired, the technician said the AC couldn't be repaired. The manager called us that there was another room but was in a smoking floor and i said i didnt mind. We waited and later decided to go to the reception, the man at the reception said the room was being worked on and he wasnt sure if it would be ready when we got back. Long and short, the room was never ready. We checked in around 2 and couldnt settle down in a particular room until 4.30 . 3. Their intercom was basically useless. If we wanted anything done, we had to go to the reception ourselves. We basically had to ask for everything from towels, to paste. They are really under staffed and sloppy 4. We asked our room to be cleaned when we went out and it wasn't done. I reminded them in the evening and the cleaner ONLY obviously laid the bed . I am disappointed in the hotel to say the least. Highest level of unprofessionalism ever experienced

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

27 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I am absolutely delighted about this hotel. Everything is well thought out, the staffs are amazing and the property well-looked after. Impressive

Stayed 2 nights in Aug 2019

6/10 Okay

Paul

29 Jul 2019

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Comfortable bed and friendly staff but needs work

Comfortable bed and staff are very helpful and friendly. Safe and reasonably clean but tired overall. Needs bathroom renovation and upgrade. Beds are very comfortable which was good and AC works well. WiFi is reasonable. Breakfast I felt needs work on staff front and food. The space is dark and not inviting. Needs freshen up.

Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

23 Jun 2019

Disliked: Property conditions & facilities

Needs Renovation

Must have been a nice hotel once upon a time! Positives - location, quiet neighborhood, good sized rooms and working WiFi. Negatives - terribly smelly and musty corridors (at least in the old wing), limited options for non African breakfast, Extremely limited and rather expensive menu options for any other meals. Service at the restaurant really needs improvement.

Stayed 3 nights in Jun 2019

8/10 Good

GodfreyKamai, Newcastle, UK

29 Apr 2019

Liked: Staff & service

I love the hotel environment especially the bar and restaurant services. The rooms were clean and spacious. They need to change or completely remove the rug in the corridors. Totally unnecessary and gives the place a musty smell. The central Air conditioning needs repairs as the cooling isn’t very great. Overall, courteous and professional staffs.

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

14 Apr 2019

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

13 Apr 2019

Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

5 Mar 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service quality

service quality is so poor. in ordering at restaurant, it takes huge time till bring (1 hours for beer, 2 hours for burger!) staffs at restaurant are not educated. poor attitude. I asked room make up, but they did not do. everything is forgotten. I recommend not to use this hotel if you don't want have an unpleasant experience.

Stayed 2 nights in Mar 2019

10/10 Excellent

John

26 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay very much quiet area but close to many amenities staff were friendly and helpful, roomi was clean, will use this hotel again.

Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

19 Aug 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Incubo

Per lavoro ho soggiornato in questo hotel diverse volte. Tutte le volte c’era qualche disservizio: al checkin ore di attesa per trovare prenotazione, stanza sporca o con poca manutenzione. Quest’ultima volta non c’era l’acqua calda, quindi doccia fredda tutto il soggiorno. Non andro’ in questo hotel di nuovo

Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

17 Aug 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible staying

Old, small room. No hot water at all. I stayied at this hotel several times, but the last ones were terrible. I do not recommend it

Stayed 3 nights in Aug 2018

8/10 Good

Chris

19 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moorhouse

Nice hotel, central location

Stayed 6 nights in May 2018

8/10 Good

Martin

6 Feb 2018

Liked: Cleanliness, staff & service, room comfort

Pleasant stay in a friendly colonial place

I stayed in the Moorhouse for a business trip in the area. The hotels provides value for money. The atmosphere is more colonial, good but needs some maintenance. The staff is friendly and helpful (although I had to ask twice for the remote control of the television). The breakfast buffet is ok, not excellent. The bar is OK. Dinner choice is fine and in general was ok (unfortunately one of the dinners likely has caused a diarrhea). The swimming pool and gym are fine and not crowdy.

Stayed 5 nights in Jan 2018

Mercure The Moorhouse Ikoyi Lagos

Choose dates to view prices

Photo gallery for Mercure The Moorhouse Ikoyi Lagos

Reviews

Popular amenities

Room options

Check availability for these dates

About the area

What's nearby

Getting around

Restaurants

About this property