Labertouche hotels from RM311

"Customer service is top notch, clean rooms, always my go-to in Pakenham. "

"We arrived and the reception area was locked . There was a note on the door to ring and then they attended via car .I was asked my name on the driveway my name and told key in the room . We left this morning . Again no contact door locked again and left key in drop box . I don’t find this as customer service . I wondered what would happen if there had to be an evacuation or and emergency . The room was clean however our room with a queen and single bed had one pillow each . Unusual this day and age as you normally have extras . The bedside lamp had been purchased at an op shop and I noticed that electrical items had no inspection tags . The kettle does not fit under the tap to be able to fill it. As the night was hot we had pushed the doona onto floor where we observed that it was stained . This was the first time we had stayed here in years . I can honestly say that we won’t be back . Customer service begins at the first interaction which this place clearly doesn’t have . "

"Very comfortable bed, large room and good amenities. "

"Everything in the room was clean and satisfactory, the manager black curly hair female was lovely and very helpful. We had booked out 4 rooms in total for a wedding in Drouin that weekend and I enjoyed my stay very much, thanks again Justin Virgona. "

"It was a bit over-run and neglected but it was zll OK"

"Everything was amazing 👏 we didn't want to leave at all, was just beautiful 😍 "

"Beautiful location, quiet, comfortable and clean "

"Had such a lovely stay at Vivere Retreat. The accommodation was incredibly cozy and peaceful, making it the perfect place to unwind. One of the highlights was even spotting a deer nearby — such a beautiful and calming experience. Would definitely love to come back!"

"I love this place "