Hotel Mesra Haiwan Kesayangan di La Jolla

"We picked this hotel because it had a restaurant and Starbucks on site as well as a heated pool. They seemed not to have trained staff or enough staff. The cafe worker didn’t know how to make even the drinks on the menu. The salad was wrong lettus and wilted. See the photos. Above the spa the glass dome was broken above our heads so we were nervous that it would break more and fall on us. The pool was definitely not heated and was as cold as ice. My kid swims in cold water but even to cold for...

"Really nice, comfortable stay"

" Check in very easy as well as check out. Shout out to Mike, who was very helpful and sweet even gave us options on what to do in San Diego. Absolutely love the breakfast good quality and complimentary. I am deducting points because you charge for parking and secondly, you’re adding tax to parking. Never have I been somewhere where they’re charging me tax on the parking! Note to the hotel offer free parking to your guests and if you’re going tocharge us, don’t add any more tax to that!!"

"Filthy rooms. The soles of my feet were black from the filthy floors. No amenities. Breakfast was a joke... Crushed tiny muffins. Maintenance was non-existent, no hot water in either bathroom sink, one with a broken HW handle (plastic innards!!) and the other never got hot. We reviewed 3 rooms and all 3 had broken bathtubs. NEVER AGAIN!!!"

"The location was perfect for where I needed to be. The staff member that helped me check in was friendly and helpful. The middle of hotel area is beautiful. "

"Room was extremely small and had a weird smell. Homeless helped themselves at the continental breakfast."

"No food options near the hotel that are open past 6 pm. Tv did not work so I had to move rooms after I already unpacked and late in the evening. Hotel accommodations are expensive for what you get. "