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"Incredible room, design was modern Japanese , large, airy, clean and very comfy. The bath tub/shower area was plenty big. The staff were all very friendly and helpful. Breakfast was great with top notch quality and a good selection of traditional Japanese and western options. It's conveniently located next to the train station and the mall. Even parking was super convenient and the hotel offered a validated parking for just 1000yen overnight parking. This is the spot to stay in Kumamoto. "

"The lobby is gorgeous! Staff helpful and gracious. Concierge helped us book reservations for kid’s haircuts. They also helped with luggage delivery service and accepted credit cards for payment. You had to scan a qr code and enter the info and they would measure and weigh your luggage to determine the cost. We had a a clean and spacious room. There was a illy coffee maker in the room but no convenient outlets other than the extension cord where the tv was plugged in. There were tea bags but no kettle. Microwave was by the front desk. No coin laundry facilities but provided laundry service. They had moisturizer and cleanser provided at the front desk. Other amenities like toothbrush, comb, qtips, cotton pads, pajamas, and slippers were all in the room. They provided kids’ slippers and toothbrushes also. Note that there was no body lotion but no big deal as there was a drug store 3 minutes by foot. Great location with a family mart right next to it and a cafe that had really good coffee. It was less than a 10 minute walk to hakata station-actually felt more like 5 minutes. Numerous cafes nearby. Overall great stay! "

"Exceptional location right in the heart of town"

"amenities"

"Everything was great"

"Room was perfect. Roomy and the ocean view was spectacular. "

"Very convenient location ! Modern design ! Room very clean ! Will come back again !"

"Convenience"

"Staff was professional and caring, my husband was sick, staff Assis was super helpful and friendly everytime when I ask for help! This was excellent experience I would recommend anyone to stay at this hotel ! "