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Reviews of Kyoto Ryokan The Kinoe

4 out of 5
Kyoto Ryokan The Kinoe
44-8 Bishamon-cho, Higashioji-dori, Matsubara-agaru, Higashiyama-ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 197 reviews" "
Rating 8 - Good. 49 out of 197 reviews" "
Rating 6 - Okay. 12 out of 197 reviews" "
Rating 4 - Poor. 5 out of 197 reviews" "
Rating 2 - Terrible. 0 out of 197 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with a comfortable, traditional room. Food was delicious and well prepared and staff were helpful with everything we asked.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first experience in a ryokan and I enjoyed it a lot: the traditional room, the bath, the super, breakfast and the friendliness of the staff. A great place to relax in Kyoto
Stayed 1 night in Apr 2024

6/10 Okay

Lu

Travelled with family
Liked: Cleanliness
Disappointing. Not good value for money and not impressed by this Ryohan. We paid a lot for a Japanese Ryohan experience but not worth it. The staffs have very limited English and a bit ignorant with the guests. Difficult to figure out what and how to do in the hotel as a foreigner. Traditional breakfast was not tasty and we all think we can easily get better food elsewhere. Japanese garden is very small and not that pretty. The view is shared by lobby and the only one garden view room. All in all, we don’t think it meet our expectations for a Japanese Ryohan culture experience.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique experience of a more traditional style ryokan. Very much enjoyed the comfort of our stay and the kindness of the staff
Stayed 6 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly beautiful place, very close to old Kyoto (5 minutes walk to Gion,10 mins walk across river and to the mass of restaurants, 5 mins walk from Nene-no-Michi and associated temples and gardens). Exquisite breakfast, and nice traditional bath.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Lorenzo Moya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely Ryokan. Staff was welcoming, dining was very tasty - if you like fish! The futon was very comfortable, breakfast was elaborate and filling. It’s a nice place to experience Japanese culture, very different from a western hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Paulus Pang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient, bus stop just outside of the property, walkable to Kiyomizu-dera Temple and Ryozen Kannon. First time Japanese style tatami futon bed experience, love it. Enjoy the Japanese dining option, serve in the room, so many small dishes that me and my wife keep discussing about how it looks and how it tastes and forgot to take pictures… Highly recommended and will stay again next time in Kyoto.

10/10 Excellent

Chiharu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There’s nothing not to love about Kinoe! The staff are warm, welcoming and positively charming,. The facility is beautifully appointed and the room was spacious and lovely. We only stayed one night but from the moment we stepped inside it felt welcoming and comfortable. The staff were attentive and nearly psychic in attending to our needs with helpful tips and suggestions that enabled us to see much more than I thought we would. The location is a quick walk from many attractions in the Gion area and when we’d walked over 15k steps it was a quick cab or train ride to get back. We contemplated renting kimono nearby - there are a dozen shops within a block or two (would recommend reservations for some of the nicer shops) but decided against it as it was raining. Had it not been the first visit to Kyoto for some of our party, we could have happily stayed in at Kinoe and relaxed there - the folks in our group that did try the public bath came back and said that they had never been so relaxed. I will definitely recommend this ryokan!
Stayed 1 night in Mar 2024

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic traditional Japanese hotel with great traditional Japanese breakfast. Wonderful hotel and staff. Highly recommend this hotel!
Stayed 4 nights in Mar 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The baths are not very nice. The rooms are very comfortable. The breakfast was excellent. Expensive for what it was.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Keisha, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Basil, Claremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and humble staff. Very traditional style Japanese hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional Ryokan in a popular location for easy walking distance to lovely shrines, parks and temples. Access to rapid transit within walking distance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the hosts were very sweet and helpful.
Stayed 4 nights in Feb 2024

8/10 Good

Susan-Gaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quintessential traditional Japanese Ryokan. Showing its age.
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with outstanding service!
Stayed 5 nights in Jan 2024

8/10 Good

Amy, Bartlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walkable distance to Kiyomizu-dera 清水寺
Stayed 2 nights in Dec 2023

8/10 Good

KYEONGWON

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good!
Stayed 1 night in Dec 2023

8/10 Good

Wai Kwan Paul

Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting!
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful atmosphere right near the heart of Kyoto. Very close access to several historic sites (Yasaka-jinja, Kiyomizu-dera) as well as public transportation. Public bath is very nice and well kept. Breakfast served was traditional and varied every day as well as delightful. Would easily recommend and would stay at again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Anya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place - oasis of peacefulness in a busy city
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our one night stay at The Kinoe. The dinner was delicious and felt special and the breakfast was really good too. The service by all staff we encountered was great! We'd highly recommend if you're looking for a ryokan experience/unique experience.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few options to eat around the Ryokan but the ones we wanter to go to needed a reservation. We did get the breakfast package and highly recommend that. Overall it was a good experience with the tatami mats, futon and general decor. The Onsen was a bit small but it's definitely worth going to at least once.
Stayed 1 night in Oct 2023

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Walking distance to many points of interest. Hotel itself very interesting experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023

10/10 Excellent

Trung

Stayed 4 nights in Sep 2023

8/10 Good

eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
We wanted to try the old Japanese life. The experience was great. The location of the hotel is excellent in Gion. We went sightseeing by foot. There was some misunderstanding about the breakfast so we missed that event. The stuff was kind and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Yuexin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to restaurants and tourists spots.
Stayed 2 nights in Sep 2023

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite from the start to the end. We dropped off our bags before check in and our bags were taken to our room. We enjoyed the traditional Japanese breakfast. The rooms were clean and we enjoyed the tatami mats.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cynthia

Stayed 2 nights in Jul 2023

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Krystyna

Stayed 1 night in Jul 2023

10/10 Excellent

NathanLee

Stayed 2 nights in Jul 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful ryokan experience during our short stay in Kyoto. Our room was spacious, quiet, and comfortable. Great location.
Stayed 1 night in Jun 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Gion wooden area in Kyoto, you can get a lot of sightseeing done right from this hotel. The ryokan itself is lovely, the staff is wonderful, and the room is very nice. They give you yukatas to wear, and the Onsen is great. I had the tub all to myself, and I enjoyed relaxing alone in the steamy waters before going out to a show and dinner.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat royukan in the Gion district of Kyoto. Stayed here for our final night in Japan and no regrets! Quiet area with numerous walkable dining options. Close to Kyoto metor lines, and a 20 minute ride to Kyoto station for ¥230.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023