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Reviews of Hifumi Ryokan

2.5 out of 5
Hifumi Ryokan
711 Higashishiokoji-cho Nanajo Sagaru, Akezu-dori Shimogyo-ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews" "
Rating 8 - Good. 34 out of 107 reviews" "
Rating 6 - Okay. 8 out of 107 reviews" "
Rating 4 - Poor. 1 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited with my family of 4 and had a wonderful experience. Very close to the metro and lots of restaurants. The area was very walkable and convenient. The staff was very friendly and took the time to explain everything as this was our first ryokan experience. The facilities were clean and comfortable. I would definitely come back and would recommend to others!
Stayed 1 night in Mar 2024

10/10 Excellent

Quyen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very friendly and helpful. The room were very clean. Restaurants are close by. About 5 minutes from Kyoto Station.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at a Ryokan. The room was clean and very comfortable, especially the beds. The dinner and breakfast was phenomenal. Service was smooth and very good. It was an amazing experience. We left feeling well rested.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Nice ryokan amenities.
Stayed 3 nights in Sep 2023

6/10 Okay

Sang

Travelled with family
Liked: Staff & service, amenities
We enjoyed our stay. Close to train and bus stations. Close to shopping and dining.
Stayed 2 nights in Aug 2023

10/10 Excellent

Holly

Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent first ryokan experience!
Pros: Walking distance from Kyoto station Breakfast was excellent If you pick the half board option, you will also be served a traditional Japan dinner which is an amazing experience Cons: Shared public bath might come as a cultural shock to some
Stayed 1 night in Jul 2023

6/10 Okay

bhawna

Stayed 2 nights in Jul 2023

10/10 Excellent

Catherine

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable ryokan experience
Convenient location very close to Kyoto station. Staffs are very helpful and accommodating. Breakfast and dinner are unforgettable. We are happy to stay in ryokan instead chain hotel in Kyoto. Unique experience!
Stayed 2 nights in Apr 2023

10/10 Excellent

Mike

Stayed 1 night in Apr 2023

2/10 Terrible

Kimberly

Disliked: Staff & service
I booked the room with board (meals) and emailed them a month early with my food allergies (sesame and nuts) and also provided them a list of my allergies along with the translation of it in Japanese the day I arrived. I asked multiple staff members if they could accommodate my allergies. They assured me yes. I ate their meal and immediately had an allergic reaction. I called the waitress over and said "does this have sesame?!" and she said "oh yes, that food does, don't eat that"! I spent the next 10 hours throwing up in my room and could not enjoy the facilities. This was unbelievable to spend almost $150 on the meal - and to have their staff lie to me after I checked 1 month early, the day of, and even provided them the list in Japanese, and to immediately eat something with sesame in it. They assured me the food was safe and clearly they could have cared less. I wish I could get my money back. DO NOT EAT HERE IF YOU HAVE ALLERGIES.
Stayed 1 night in Mar 2023
Response from Shohei kago on 10 Apr 2023
Dear Ms. Kimberly, we sincerely apologized for any inconvenience that you have experienced. We have already understand all the problems that we caused and to ensure it won't happen again.Thank you for bringing this to our attention. It will help us to improve our service. We will try our best to understand all the customer's need. If you need any assistance that we can provide please feel free to contact us!Once again, we sincerely apologized for the inconvenience.Yours sincerely,Hifumi Ryokan

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (family of 4) stayed two nights in a room with private bath. We had a wonderful time! Highly recommend for a family vacation or weekend getaway.
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Ryokan experience, the breakfast was terrific and the staff was great. Highly recomend.
Stayed 2 nights in Mar 2023

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service
Proximity to Kyoto railway station is excellent.
Stayed 6 nights in Mar 2023

10/10 Excellent

Cong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location (5min walk from JR Kyoto Station), and they will help to store baggages for you after checkout! Lovely staff. Dinner was also delicious.
Stayed 2 nights in Mar 2023

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire time in this ryokan was amazing. such a convenient location to the Kyoto Station - made it easy to travel around. English is somewhat minimal with staff, but they understood us and they were so accommodating. Everyone was so friendly and nice! We had such a great time there. We appreciated the kimonos/yukatas we got to wear. The bath house was great, not too hot. AMAZING! Highly recommend to anyone!
Stayed 4 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Hye Kyung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their breakfast

8/10 Good

Hannah Carlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from hifumi ryokan on 6 Jan 2020
thank you for your feedback have a wonderful day !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like this tradition Japan hotel. It is near the Kyoto station and shopping malls. The dinner is great.
Stayed 1 night in Jan 2020
Response from hifumi ryokan on 6 Jan 2020
thank you for your feedback have a great day !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from hifumiryokan on 29 Aug 2019
thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staffs. Many working there seem to have recognized us by my name and offer right assistance at the right timing. Though facilities overall are fairly outdated, they were functional and reasonably maintained. Great breakfast.
Stayed 2 nights in Apr 2019
Response from hifumi ryokan on 2 May 2019
thanks for your feedback. we're planning to renovate several places in our Ryokan in the near future. and we're glad to hear that you loved the breakfast in our Ryokan.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from hifumi ryokan on 2 May 2019
thanks for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly ryokan near the train station
A friendly ryokan very close to the station and to the bus terminus you'll need to reach any of the main sites in Kyoto (it's too big to walk around). Big japanese breakfasts!
Stayed 3 nights in Apr 2019
Response from hifumi ryokan on 2 May 2019
thanks for your feedback. we look forward to seeing you again.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely yes!
The staff were so nice and friendly! The room was clean and comfy! My kids enjoyed dressing up in the yukata. Close to the train station so we had no trouble getting around the city.
Stayed 2 nights in Mar 2019
Response from hifumi ryokan on 2 May 2019
thanks for your feedback. we look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to station
Stayed 1 night in Dec 2018
Response from hifumi ryokan on 12 Feb 2019
thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy ryokans. The tradition is refreshing and authentic
Stayed 1 night in Nov 2018
Response from hifumi ryokan on 5 Dec 2018
thank you for your feedback. we really appreciate it. we hope we see you again soon.

10/10 Excellent

Anna, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 blocks distance from the Kyoto station, which makes it extremely convenient. Staff are very helpful and everything is very clean and organized. I recommend trying breakfast and Kaiseki dinner - extreme detail is put in preparing the food. Make sure you come hungry for the Kaiseki dinner. :) Make sure you select the right room type - some do not have private bathrooms. We chose the one with private bathroom and it was really good!
Stayed 2 nights in Nov 2018
Response from hifumi ryokan on 8 Nov 2018
thank you for your feedback. we really apprecite it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, great service
Great service. Lovely dinner and breakfast. The lady serving was very attentive so impressive.
Stayed 1 night in Oct 2018
Response from hifumi ryokan on 1 Nov 2018
thank you for your feedback. we look forward to seeing you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, excellent service, fantastic location.
Fantastic location a few minutes walk from Kyoto Station down a narrow street with lots of ryokans and some good restaurants. Excellent Ofuro on the ground floor. Spacious tatami room. We didn’t have meals there but dinner looked very good. Staff extremely helpful. Would have stayed longer if they hadn’t been fully booked for the extra days we wanted.
Stayed 3 nights in Sep 2018
Response from hifumi ryokan on 27 Sept 2018
thank you for your feedback. we look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet Place close to Kyoto Station. Friendly staff.
Stayed 1 night in Aug 2018
Response from hifumi ryokan on 23 Aug 2018
thank you for your feedback. we look forward to seeing you again.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ryokan with friendly staff
Pro's: * Public bath to relax before / after a long day * Breakfast was wonderful. Definitely spend extra to get it. * Great location: very close to the subway, restaurants, and shopping. * Friendly staff that did every thing they could to help. We also received small keychains as parting gifts. * There's a little snack left for the guests every day to enjoy with tea. Con's: * Rooms were a bit small for a group of four. The tatami fits about four single-sized futons. * The public bath is on the small side and can use some updating. * Thin walls
Response from hifumi ryokan on 26 Apr 2018
thank you for your feedback. we look forward to seeing you again in the near future.

10/10 Excellent

S, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private room with toilet -- but know that shower is absolutely not private. Eight women can shower at a time. No stalls or anything. On the first floor and can be far from room. Room includes closet, sink, shower, TV, small mirror, table, floor chairs, multiple mattresses and comforters folded in a cupboard (they will set up your bedding for you). Beautiful, minimal, clean room. No view. Great location.
Stayed 1 night in Apr 2018
Response from hifumi ryokan on 9 Apr 2018
thank you for your feedback. we look forward to seeing you again,

8/10 Good

Nils, mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very tradicional.
If you want to experience a traditional room in Japan for an accesible price this is your option! Just a warning. They have two types of rooms. The majority of them is with shared shower! So double check because for 10 dls more you can have your private shower. Totally worth it!
Stayed 4 nights in Mar 2018
Response from hifumi ryokan on 20 Mar 2018
thank you for your feedback. we look forward to seeing you again.

8/10 Good

JT , London

Liked: Cleanliness, staff & service
Nice basic ryokan in an excellent location!
Great location behind a busy street and very close to Kyoto station for train and bus transportation to the sights. We stayed as a family of 4 for 3 nights and enjoyed the experience. Although the room and facilities are fairly basic but clean and tidy, staff are friendly and polite. The beds are made ready everyday, with free snacks provided on the table, which shows thoughtful attention to detail.
Stayed 3 nights in Jul 2017
Response from hifumi ryokan on 21 Aug 2017
thank you for your feedback. we are happy to hear that you liked the ryokan stay this time. we look forward to seeing you again in the near future.

8/10 Good

Carl, Chicago, IL. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great REAL RYOKAN Experience
It was a little bit challenging to find the simple location, as someone who had never been to Japan. I would have to say that the confusion was more on the transit side than the hotel location, though. Once you learn (as I quickly did) how the street system works in Japan's cities, it makes it easier to find. That said: It is very well located, and the street on which it is located is one that adds to the magic of it all. When I walked inside, I was welcomed (and subsequently upgraded to the larger slippers...lol), and then quickly checked in. In fact, they had my reservation information up in a blink of an eye. I was given the quick (in adequate English) rundown of the building layout, and ushered to my quarters with a smile. I enjoyed the half-board, which meant dinner and breakfast were included. The food was traditional, and I enjoyed the experience. I was instructed by the matron who seated and served me on how to eat certain things, fully in Japanese (and with great gesturing, which I could more easily understand.) Every one of the staff made my first experience a very warm one, in fact. The room was simple, which is what i was looking for. I pulled an extra set of futons to pile onto my first one to make it more comfortable for me, and the sleep was great. The onsen was perfect, especially after hours, and during the early part of the day. If ever in Kyoto, I think this is one of those places I would highly recommend.
Stayed 1 night in Aug 2017
Response from hifumi ryokan on 21 Aug 2017
thank you for your feedback. we really appreciate it. we are very happy to hear that you enjoyed satying with us. we look foraward to seeing you again in the near future.

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting experience. Breakfast is a must try.
thank you for chosing our ryokan for your stay in kyoto this time. we suggest you taking our dinner next time ! we all the staff here are waiting to see you again in the near future.

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan Experience
Wonderful Staff, they were gracious and helpful. We adore our dinner hostess, she was amazing!
thank you for your nice comment for us. we really appreciate it. we look forward to seeing you again in the near future.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People make this place
While this place is nice enough, it is the people that work here that make it a truly great place to stay. After getting caught in the rain during our recent stay we headed back to change into dry clothes. When we were ready to go again they gave us umbrellas to use and offered to dry our soaking wet shoes. The beds were pulled out of a night and tidied away again in the morning. There is always hot water available for tea in your room and the guys at reception go out of their way to help you. I definitely recommend this place to anyone looking for a traditional stay in central Kyoto.
thank you for choosing our Ryokan for your stay in Kyoto. and also thank you for your nice review and comment. we all the staff here 're really happy to hear that. we look forward to seeing you again in the near future. thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional ryokan and we had the half board. As expected, lots of food for dinner and breakfast. Location is perfect, right smack in the center of Kyoto.
Response from General Manager on 13 Mar 2017
thank you for your very nice comment. we, all the saff here, are so glad to hear that. we're looking forward to seeing you again in the near future.

10/10 Excellent

Liyuan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
We had a great experience staying at this ryokan. We stayed here for 2 nights. It is very close to the Kyoto station on a small alley that hosts several ryokans. As we were coming during Thanksgiving week, still peak season for fall colors. The hotels in Kyoto were booked to 90% capacity. Not wanting to spend more than thousand dollars for a ryokan, I booked this hotel for the location and price. Even though on Expedia's description this hotel is a smoke free facility, I was confirmed by the hotel staff that there's no room designated for non smoking. I was reluctant to stay in this hotel as it is indicated that my reserved room is a smoking room. But I'm glad that I didn't change hotel. We got a 10 tatami room for a family of 4. There's private bath in the room. Very clean and spacious. And most importantly, there's no trace of smoking smell at all in the room! (I did email the hotel ahead of time that we are very sensitive to smoke). I booked breakfast for one day and half-board for the 2nd. The food is scrumtious! We couldn't possibly finish everything!! If you like Japanese cruisine, the meals are really tasty, if not, you might skip it. It is quite pricy, so if you eat a lot, it would be more worth it. Since it's a Japanese style room, there's no chairs in the room. If you have bad knees, I would not recommend staying at this hotel. You will have to sit on the tatami floor the whole time you are in the room. I would definitely stay here again!
Response from hifumi on 23 Jan 2017
thank you for your inquiry to our Ryokan. we really appreciate it. and also thank you for your nice and kind comments for us. we really look forward to seeing you again in a near future. then try our seasonal and seleted food again !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 30 Jan 2017
thank you for your review. we look forward to seeing you again in a near future !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Mar 2017
thank you for your review of 5 stars. we relly appreciate it. we look foraward to seeing you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Response from General Manager on 30 Jan 2017
thank you for your reviw. we look forward to seeing you again in a near future.

8/10 Good

Dain

Stayed 1 night in Apr 2024

10/10 Excellent

YOSHIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024