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Reviews of Al Muhanna Plaza Luxury Apartments

3 out of 5
Al Muhanna Plaza Luxury Apartments
Block 9, Building 14, Sayed Yaseen Street, Salmiya

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

8.0/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No dryer no dry cleaning just a washer and no way to dry your clothes
Stayed 2 nights in Sep 2019
Response from Karen- Reservation Dept. on 23 Sept 2019
To our valued Guest We do apologize for your inconvenience, regarding the cloth dryer we would like to inform you that we have cloth dryer but its upon guest request for we dont have much availability to include in all our rooms as amenities. We thank you for your reviews, rest assured that we will make solution in it. looking forward for your next visit. have a blessed day.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for families with children
I would not say the apartment is amazing, but it is NEW and SUPER CLEAN apartment. All appliances are in an excellent conditions, beds were comfortable.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront in Kuwait
I walked 6 miles along beach and elsewhere. Hired a taxi for $25 to drive around for 2 hrs. I paid for both of us to go up the Kuwait Towers - great idea!. NO such thing as Post cards around here

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Having no idea about our reservation
When I arrived with family at the apartment desk, we were told we don't have any reservation with them. When we showed them a print of the confirmation, they said they don't have any room available. After keeping us waiting for about an hour, they gave us one bedroom unit in Al-Muhana Plaza 4 which we had to accept in absence of any better option as most in Kuwait hotels were full. The building is the newest one of the chain. We had to pay the same price despite the fact that we got one bed room unit instead of two. We could only gave a review forAlMuhana Plaza 4, as a result.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Condition; Need to Work on a Few Things
Overall; a great stay. Hotel advertised "Bathtub" which turned out nonexistent. There are 4 branches as of January 2017 in Kuwait City. The fourth and latest is the most newest. Forget going for a walk; trash bins outside the area are sickeningly smelly. The kitchen is very clean but needs some dishes such as water cups.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New bulding
Good at all

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I arrived to the hotel and they informed that there are no rooms available and directed me to their other location which was very old and bad.

6/10 Okay

Mohannad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
New building and new furniture. Lovely staff who are welcoming and willing to help. I can tell they local hotel experience not international hotel experience. I got one bed room and the new location: Very small bedroom with queen bed. Three bathrooms! Never seen 3 bathrooms in one bedroom apartment! There are 2 shower heads but no cabinets! Very small driveway in the parking lot with bad design. Too bad for standard size and larger. Bad for mid-size too. Over all good furnished apartment for price less than hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I stayed at a hotel in the beginning had to leave since they couldnt extend my stay i booked al muhanna and it was amazing you get a whole apartment for your self and cheaper though the parking is not the greatest but have to say it was great and will do it again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I strongly recommend this place to stay on it ..
if there something I need them to fix it will be the wifi is to slow ..
Response from Al Muhanna Plaza Luxury Apartments on 11 Nov 2016
Dear Valued Guest. We are pleased to know that you enjoyed your stay at our hotel and we are looking forward to seeing you again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Was nice but need some imporovement
new but needs some improvement to satisfy customers
Response from Al Muhanna Plaza Luxury Apartments on 11 Nov 2016
Dear Valued Guest, we appreciate your feedback for the hotel and rest assured that everything is being taken care of and we'll see to it that all the improvements will meet your expectations. Thank you.

10/10 Excellent

sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف ولاكن توجد ملاحظتين
الفندق نظيف والخدمه ممتازه ولاكن صعب الوصول إليه وقلة مواقف السيارت
Stayed 2 nights in Jun 2019
Response from Al Muhanna Plaza Luxury Apartment Team on 7 Jul 2019
Dear Mr. Sami, It is indeed a delight to know that you had a pleasant stay with us. Looking forward to your next visit here in our hotel. Thank you and best regards,

8/10 Good

ghaith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear Valued Guest, Greetings! We are grateful to receive such generous feedback from you. We are looking forward to your next stay with us. Thank you very much, Nashat Demyan Al Muhanna Plaza Hotels Group

6/10 Okay

Nawaf

جميله الى للعائلة
موقع ممتاز قريب من شارع المطاعم والخدمات ... شقه واسعه .. الايوجد مطعم بالفندق
Stayed 1 night in Jul 2017
ضيفنا الكريم ، نشكرك على ايجادك الوقت لمشاركتنا تعليقك الإيجابي. ،كما يسعدنا العلم بأنك استمتعت بإقامتك لدينا وقضيت أوقاتا طيبة في المهنا بلازا. غير اننا نعتذر ان كان هناك تقصير فى بعض الخدمات ونعدك بان نسعى جاهدين لتلبية رغباتكم فى القريب العاجل .نهتم كثيرا لرايك وقد شاركنا ملاحظاتك مع الفريق المختص للنظر فيها بعين الاعتبار نتمنى أن نرحب بك مرة أخرى في وقت ليس ببعيد شكرا لك. نشأت جودة المدير العام لفنادق المهنا بلازا.

10/10 Excellent

Khalid

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

ABDULRAHMAN

Liked: Cleanliness, staff & service, property conditions & facilities
فندقي المفضل
كانت اقامة جميلة , الفندق جديد والنظافة ممتازة .

6/10 Okay

abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
نظيف و ضيق جدا
المكان نظيف جدا ولكن الغرف صغيره جدا جدا غرفه سرير واحد و غرفه سريرين ولا يوجد متسع و الصاله صغيره جدا تكفي ل 3 اشخاص

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
شقق مريحة ونظيفة ، واجهتنا مشكلة أن المكيف لا يغلق
شقق متميزة وهادئة ومريحة

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort