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Reviews of Magical Pond Nature Igloos

3 out of 5
Magical Pond Nature Igloos
43 Tahkolanrannantie, Kuusamo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 72 reviews" "
Rating 8 - Good. 17 out of 72 reviews" "
Rating 6 - Okay. 5 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is so magical. We have never been to anywhere like this place. The customer service is truly the best! We sent an email about arriving late at night (reception closes at 11pm), they sent instructions about how to access our cabin, so check in was seamless. Reception also gave us a portable wifi connector when we mentioned we could not get wifi connection in our cabin. They went out of their way to pack our breakfast the night before we check out as we were leaving before breakfast starts (breakfast starts at 9am). Lammintupa is 10min walk away and truly a peaceful and magical walk. The only (minor) negative things were the bathroom towels were not the fluffy kind, felt more like a giant tea towel and the cabin is actually quite small. We took out the things we need from the suitcases, store them in the compartments available next to the bed and kept them closed throughout our stay. There were no rooms to keep 2 luggages open.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was magical. It was definitely an experience we will remember for a very long time. The staff were very friendly and happily called to order taxis for us. You have to come here prepared. We knew we wouldn’t book dinner here so we made sure we had enough food supplies so we didn’t have to rely off of going into town every meal. The rooms are lovely and cozy. We made it work with two large suitcases and carry on luggage. The heated flooring was amazing.
Stayed 3 nights in Dec 2023
Response from Magical Pond team on 13 Jan 2024
Thank you for your feedback, we appreciate it! We are happy to hear that you enjoyed your time with us. Welcome again!

10/10 Excellent

Chen, Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Clare

Stayed 1 night in Dec 2023
Response from Magical Pond team on 3 Jan 2024
Thank you for your feedback and for choosing Magical Pond for your stay! Welcome again!

10/10 Excellent

YU JEN

Stayed 1 night in Nov 2023
Response from Magical Pond team on 31 Dec 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. Welcome again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, very romantic
So the only (big) rub is...I didn't know when I booked that it was the "off season". That mean's (1) no desk staff for the majority of the day, and alarmingly, the entire lobby area is locked from the outside during that time, and (2) the restaurant is not open at all. The first one was concerning given that I got dropped off by a cab in zero degree weather at night,not great if something goes wrong and I can't get into my cabin. The 2nd one was a big deal for me; I really was sold on the idea of lounging on the property for 2 days and not leaving (for meals). Scrounging for dinner was an unexpected, expensive, and interruptive negative to my short stay. Understand if the resort wants to go into eco-lodge mode, just be clear about it. This is a small one, but worth noting (staff) - I stayed in Igloo 4. The outside entry light of Igloo 5 reflects *directly* into the middle of the ceiling glass of Igloo 4 at night, which kind of kills the stargazing experience. Very nitpicky, not worth complaining about, and certainly nothing the designers could have predicted....but I would consider making those lights motion activated like the fireside lighting. That said, Kata is great, the breakfast was wonderful, the igloo was perfect, and I would definitely come back. I walked through the short trail behind the property and stumbled on a ~9 mile well marked cross country ski path, which conveniently goes right by the Ruka ski resort (read: lunchtime pint to break up the trail walk!)
Stayed 2 nights in Nov 2023
Response from Magical Pond team on 13 Nov 2023
Hello, thank you for your valuable feedback, we appreciate it! We will go through your feedback with the whole team and try to find solutions to the things you mentioned to make the experience as good as possible for our guests. Even though the reception is closed at times, we can be reached over the phone 24 hours a day and the help is 5 minutes away. We are happy to hear that you enjoyed your stay, and we warmly welcome you to visit us again!

10/10 Excellent

Jarmo

Stayed 1 night in Jun 2023
Response from Magical Pond tiimi on 3 Jul 2023
Hei,Kiitoksia vierailusta, ja todella mukavaa kuulla, että viihdyitte täällä. Toivotamme teidät lämpimästi tervetulleiksi uudestaan.Hyvää kesän jatkoa!

10/10 Excellent

Jeanette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely beautiful property and stay. The reception staff could not be more attentive. We arrived late tired and starving and they accommodated us and got us snacks (best chessboard of the week). Free snowshoes to borrow just outstanding!
Stayed 2 nights in Feb 2023
Response from Magical Pond team on 24 Feb 2023
Dear Guest,Thank you for staying with us, and we are delighted to hear you enjoyed your stay. Your feedback is greatly appreciated, and we hope to see you soon.Kind Regards,

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic cozy way to see the Aurora
We had a great stay at Magical Pond. The view was lovely and the surroundings were serene. All the staff was friendly and helpful. We enjoyed the breakfast each morning and we had a night with a wonderful display of the northern lights.
The view from our cabin
Breakfast each morning
Aurora
Stayed 4 nights in Feb 2023
Response from Magical Pond Staff on 16 Feb 2023
Thank you for coming to Magical Pond! We are so glad that you've enjoyed your stay!

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to unplug and relax, this is the place. Staff was wonderful, all of them. But Laura and Heli were amazing. ❤️
Response from Magical Pond team on 30 Dec 2022
Hello Claudia, thank you for visiting us, it was a pleasure to have you over and greetings from Laura and Heli!

8/10 Good

Phanachit

Stayed 2 nights in Dec 2022
Response from Laura on 29 Dec 2022
Thank you for staying with us, we hope you have captured nice images of your stay!

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Relaxing
Lovely pods with a very large comfortable bed and some clever storage under the steps. There is only a kettle, sink, coffee maker and a fridge so you won't be able to stay long without transport. The lights on the other pods (their pod number) and some of the pathways are on all night, so you don't get a complete blackout and it's only the ones at the very front that face the lake. It still feels private though. The firepit by the lake was nice and there are some clip on torches available as well as sledges and snowshoes you can use. It was lovely for 2 nights. Note that on Friday night when they have late night skiing in Ruka you can see the lights illuminating the sky nearby.
Stayed 2 nights in Feb 2022
Response from Magical Pond on 15 Mar 2022
Dear Rachael, thank you for your feedback, we appreciate it! Great to hear you liked our place and had good stay. We warmly welcome you to visit us again! Best regards, Magical Pond Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Magical Pond on 3 Sept 2021
Kiitos paljon arvostelustanne!

10/10 Excellent

magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Magical Pond's team on 19 Oct 2020
Thank you for your feedback! Welcome back! :)

10/10 Excellent

Janina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach ein toller urlaub :) die mitarbeiter vor ort sind super freundlich und hilfsbereit. Die Lage der unterkunft ist traumhaft. Wird nicht unser letzter urlaub dort gewesen sein :)
Stayed 5 nights in Mar 2024
Response from Aino from Magical on 28 Mar 2024
Vielen Dank für deinen Kommentar! Hoffentlich werden Sie Magical Pond wieder besuchen!Mit freundlich Grüssen

8/10 Good

Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

4/10 Poor

Franziska

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Werde nicht nochmal wiederkommen
Stayed 1 night in Nov 2023
Response from Magical Pond team on 25 Nov 2023
Thank you for your feedback! We are very sorry to hear that we could not meet your expectations. We will go through this feedback with our team to make our services better.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Leevi

Stayed 1 night in Sep 2023
Response from Magical Pond tiimi on 13 Sept 2023
Hei,Ja tervehdys Magical Pondista! Kiitoksia vierailusta, ja mukava kuulla, että viihdyitte täällä vierainamme. Toivottavasti tulette käymään uudestaan. Toivotamme teille erittäin mukavaa syksyn jatkoa.

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Magical Pond tiimi on 22 Aug 2023
Hei,Ja kiitokset vierailusta! On todella mukavaa kuulla, että viihdyitte täällä luonnon helmassa. Toivotamme teille mukavaa alkavaa syksyä, ja tervetuloa uudestaan!

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jul 2023
Response from Eeva-Maria, Magical Pond team on 1 Sept 2023
Hello,Thank you for visiting Magical Pond, and we are so pleased to hear you enjoyed your stay with us. We hope to welcome you back for another magical holiday. We wish you a beautiful autumn.Thank you.

6/10 Okay

Timo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Magical Pond -tiimi on 11 Apr 2023
Arvoisa Asiakas,Kiitoksia vierailusta Magical Pondissa! Toivottavasti teillä oli mukava loma täällä Lapissa. Kiitämme teitä palautteesta, ja jos haluatte meille enemmän kertoa kokemuksestanne, niin ottakaa meihin yhteyttä. Kiitos, ja tervetuloa uudelleen!

10/10 Excellent

Maija-Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana, lämmin nukkumapaikka revontulineen. Mukava henkilökunta ja kauniisti katettu aamupala.
Stayed 1 night in Apr 2023
Response from Magical Pond tiimi on 5 Apr 2023
Hei.Kiitos vierailustanne, and todella mukava kuulla, että viihdyitte. Ja hienoa, että te vihdoin saitte nähtyä ne revontulet. Hyvää kevään jatkoa, ja tervetuloa uudelleen!

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafte Mökkis
Perfekter Ort für Nordlichter, Wanderungen und Natur. Familiengeführt, hervorragender Service und Freundlichkeit. Grandioser Ausblick in den Wald und in den Himmel. Klasse Frühstück mit frischem Brot und große Auswahl. Für ausgewiesene Wanderungen auf zwei kleinen Waldwegen konnte man sich kostenfrei Schneeschuhe und Stöcke ausleihen.
Stayed 1 night in Mar 2023
Response from Magical Pond team on 5 Mar 2023
Thank you Wilhelm for your review! We are delighted to hear that you enjoyed your stay. Welcome back anytime :)

10/10 Excellent

Kirsi Kirsi

Stayed 1 night in Feb 2023
Response from Magical Pond -tiimi on 6 Feb 2023
Hei,Kiitos vierailustanne, ja mukava kuulla, että viihdyitte. Tervetuloa uudestaan!

8/10 Good

Arttu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Magical Pond team on 2 Feb 2023
Thank you for your stay and review! Was great to have you as our guest :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Magical Pond team on 9 Jan 2023
Dear Guests,Thank you for visiting Magical Pond! We are glad to hear you enjoyed your stay with us. We would like to welcome you back, so we hope to see you soon. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022
Response from Magical Pond team on 11 Jan 2023
Thank you for your feedback!

10/10 Excellent

Petra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Otroligt fin miljö, med lugn omgivning. Behagligt. Underbara rum, suverän frukost och personlig service. Minus för att wifi inte fungerade i rummen, svårt när man behöver jobba. Men annars toppen!
Stayed 4 nights in Nov 2022
Response from Magical Pond team on 1 Dec 2022
Dear Petra,Thank you for staying at Magical Pond! We are pleased to hear you enjoyed your stay. And we are terribly sorry to about the WIFI problem but we have been working on this issue, and we hope that during your next visit this problem is solved. Thank you for leaving feedback; this is much appreciated! Have a lovely week, and welcome back to Magical Pond!Kind Regards,Magical Pond team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Magical Pond team on 1 Dec 2022
Dear Guest,Thank you for staying at Magical Pond! We appreciate your positive feedback, and we would like to welcome you back to this magical place.Have a lovely day!

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistavaa😊😊
Stayed 1 night in Oct 2022
Response from Magical Pond Team on 24 Oct 2022
Hei, ja kiitos vierailustanne! Olemme iloisia siitä, että viihdyitte Magical Pond:ssa. Ja tervetuloa uudelleen!

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage am Weiher ist wunderschön. Die Igloos eignen sich bestens um den Sternenhimmel zu bewundern. Das Frühstück war sehr fein.
Stayed 1 night in Oct 2022
Response from Magical Pond team on 21 Oct 2022
Thank you for your feedback. We are glad you enjoyed your stay, and we hope to see you again soon.

8/10 Good

Mats

Stayed 1 night in Sep 2022
Response from Magical Pond on 26 Sept 2022
Thank you for staying with us Mats :)

10/10 Excellent

Sinikka

Stayed 1 night in Apr 2022
Response from Magical Pondin tiimi on 1 Jun 2022
Hei Sinikka, kiitos palautteestanne ja tervetuloa uudelleen!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Magical Pond -tiimi on 6 Apr 2022
Hei Nina! Kiitos palautteestasi. Lämpimästi tervetuloa uudelleen!

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana majoitus luonnon rauhassa. Ainoa miinus sähköauton latauksen korkea hinta 30€/pv.
Stayed 1 night in Dec 2021
Response from emma on 5 Jan 2022
Hei Hanna, kiitos palautteestasi. Muakava kuulla, että viihdyitte. Ystävällisin terveisin Magical Pond

10/10 Excellent

Satu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lumoava iglu järven rannalla! Todella hyvä nukkua, laadukkaat peitot ja pellavalakanat. Aamiainen loungessa erinomainen. Saunavuoro oli myös loistava. Myös sen takia, koska suihkutila olisi ollut äärimmäisen pieni iglun kylppärissä. Lammintupa vieressä, jossa kivaa ohjelmaa lapselle ja kahvio. Kaikki meni muuten erittäin hyvin, ainoa miinus että loungessa ostettu keitto todella oudon makuista, etikkaista..
Stayed 1 night in Dec 2021
Response from emma on 5 Jan 2022
Hei Satu, kiitos palautteestasi! Mukava kuullu, että viihdyitte meillä hyvin ja tykkäsitte palveluista. , ystävällisin terveisin, Magical Pond

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Täydellinen nautiskeluun
Tyylikäs ja mukava iglu, loungessa ihana iltapala ja aamiainen. Lumikenkiä lainattavaksi. Täydellinen paikka lyhyeen nautiskelulomaan!
Stayed 1 night in Dec 2021
Response from Magical Pondin tiimi on 27 Dec 2021
Hei Jenni, kiitos palautteestanne! Ihanaa, että olette viihtyneet meillä ja todella kivat kuvat! Tervetuloa uudelleen! :)

10/10 Excellent

Iida

Stayed 3 nights in Nov 2021
Response from Magical Pondin tiimi on 4 Dec 2021
Hei Iida, kiitos palautteestanne ja tervetuloa uudelleen! :)

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella hyvä kokemus. Metsässä yöpymistä parhaimmillaan, kun voi nauttia rauhasta ja luonnon kauneudesta lämpimässä ja syödä hyvän aamupalan sängyssä. Suosittelen!
Stayed 1 night in Oct 2021
Response from Magical Pond on 27 Oct 2021
Hei ja kiitos palautteestanne! Ihana kuulla, että viihdyitte meillä ja aamiainen oli mieleinen. Lämpimästi tervetuloa uudestaan! Ystävällisin terveisin, Magical Pond tiimi

10/10 Excellent

Ville

Stayed 1 night in Sep 2021
Response from Magical Pondin tiimi on 4 Oct 2021
Hei Ville, kiitos palautteesta ja tervetuloa uudelleen!

10/10 Excellent

Harri, Espoo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hienot maisemat.
Stayed 2 nights in Sep 2021
Response from Magical Pondin tiimi on 4 Oct 2021
Hei Harri, kiitos palautteesta! Tervetuloa uudelleen!

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruskaretki
Ihana, huipputasoinen kokemus!
Stayed 1 night in Sep 2021
Response from Magical Pond on 29 Sept 2021
Hei, kiitos paljon palautteestanne. Mukava kuulla, että viihdyitte vierailullanne. Lämpimästi tervetuloa uudestaan! Ystävällisin terveisin, Magical Pond tiimi

8/10 Good

Ella

Stayed 1 night in Sep 2021

10/10 Excellent

Janika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oli meille täydellinen lomakohde yöksi.
Stayed 1 night in Aug 2021
Response from Magical Pond on 3 Sept 2021
Ihanaa kuulla, että kokemuksenne oli täydellinen.

10/10 Excellent

Jesperi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Magical Pond on 22 Sept 2021
Hei, kiitos arvostelusta! Mukavaa syksyä! Team Magical Pond

8/10 Good

Kadri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Magical Pond's team on 2 Aug 2021
Hello Kadri, thank you for your feedback and visit to Magical Pond! Have a lovely rest of your summer and welcome back! :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rentouttava viikonloppu
Maisemat iglusta olivat mahtavat ja näimme aamupalaa syödessämme poroja. Varustelu oli hyvä ja majoittujien käytössä oleva vene ja SUP-laudat olivat mukava lisä lomaan. Huoneeseen toimitettu aamupala oli hyvä ja monipuolinen.
Stayed 2 nights in Jun 2021
Response from Magical Pondin tiimi on 29 Jun 2021
Hei, kiitos ihanasta palautteesta ja mukava kuulla, että viihdyitte meillä! Tervetuloa uudelleen ja mukavaa kesän jatkoa!

10/10 Excellent

Tea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Magical Pondin tiimi on 16 May 2021
Hei Tea, Kiitos palautteesta ja tervetuloa uudelleen! :)

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kokemus oli uskomaton! Upeat maisemat ja hyvä aamupala.
Stayed 1 night in May 2021
Response from Magical Pondin tiimi on 14 May 2021
Hei Jenni, Kiitos palautteestanne sekä vierailustanne! Tervetuloa uudelleen! :)