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Reviews of Miru Niseko

3.5 out of 5
Miru Niseko
259-133 Aza Kabayama, Hirafu, Abuta, Kutchan, Hokkaido

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 172 reviews" "
Rating 8 - Good. 30 out of 172 reviews" "
Rating 6 - Okay. 7 out of 172 reviews" "
Rating 4 - Poor. 3 out of 172 reviews" "
Rating 2 - Terrible. 0 out of 172 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ching Yuk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes drive to Niseko ski area.The hotel room is nice. Need to walk a little stairs. You can enjoy hot bath after ski at night.

10/10 Excellent

CHOOK CHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Lucas Neo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel w great service
Stayed 2 nights in Dec 2023

10/10 Excellent

Fleetwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A third hotel stay of this trip, and so far it's the best of the 3 hotels... it looks brand new!!
Stayed 1 night in Oct 2023

10/10 Excellent

Zhee Chuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and exceeded my expectations. Travelled with my family and we were pleasantly surprised by how spacious, comfortable, spotless and stylish in its own minimalist yet premium way. Nice view of Mt Yotei from the room and breakfast was good too. Room itself is pretty complete with amenities including microwave. Staff speaks English very well
Stayed 1 night in Sep 2023

10/10 Excellent

Ka Yee Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above Excellent
If you are visiting Kotchan or Niseko and want to stay away from larger resorts then this is the place. Hotel has excellent views of Mt. Yotei, spacious rooms, and wonderful staff. This was our second visit and we were treated as family. We hope to return next year and would rate this hotel above excellent!
Stayed 2 nights in Sep 2022
Response from Ar on 9 Sept 2022
We are delighted to hear that you enjoyed your stay with us. We appreciate your kind words about our comfy and modern rooms with stunning view of Mt. Yotei. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future . MIRU NISEKO

10/10 Excellent

FUKUDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Miru Niseko on 15 Jun 2022
この度は数あるホテルの中からMiru Nisekoをお選び頂きまして、誠にありがとうございます。 また、このような有難く嬉しい評価を頂き、大変喜ばしい限りでございます。より一層お客様にご満足いただけるよう、日々精進して参ります。 今回のニセコでの滞在ではどこか観光を楽しまれましたでしょうか。 またこちらにお越しになる際は、是非またお立ち寄り頂けると嬉しいです。 今後ともMiru Nisekoを宜しくお願い致します。

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer visit
Would recommend car, but great place to stay with wonderful views of Mt. Yotei. Not much in area but still a great place to stay if you like countryside. Wide and spacious rooms with spa! Service was nice as well.
Stayed 1 night in Sep 2021
Response from Ar on 8 Sept 2021
Thank you for sharing your stay experience with us! We really appreciate it and are glad you had a good time. We are happy to read you enjoyed our room and hot bath as well as with our hotel service. Looking very much forward to have you visiting us again! Best regards and happy travels in the future. Miru Niseko

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable room Nice breakfast
Stayed 7 nights in Feb 2020
Response from Yung on 7 Mar 2020
Thank you so much for your great review. We really appreciate it and are glad you had a good time! We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Steve, Melbourne Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, spacious room with super comfy bed, lovely friendly staff, great onsen, quality food, The shuttle service works well to Grand Hirafu for skiing and town visits. Would definitely stay again.
Stayed 5 nights in Feb 2020
Response from Yung on 7 Mar 2020
Thank you so much for your great review. We really appreciate it and are glad you had a good time! We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020
Response from Nest at the Trees on 1 Mar 2020
Thank you so much for your great review. We really appreciate it and are glad you had a good time. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Nest at the Trees on 1 Mar 2020
Thank you for taking the time to leave a review. We really appreciate it and hope you had a good time. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future.

10/10 Excellent

Wowaakit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel for friendliness, best service and breakfast, comfortable stay in Niseko.
Stayed 4 nights in Feb 2020
Response from Nest at the Trees on 21 Feb 2020
Thank you so much for taking the time to leave a review. We really appreciate it and are glad you enjoyed your stay here at Nest at the Trees. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Nest at the Trees on 21 Feb 2020
Thank you so much for taking the time to leave your great review. We really appreciate it and are glad you had a good time. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Nest at the Trees on 21 Feb 2020
Thank you so much for taking the time to leave your great review. We really appreciate it and are glad you had a good time. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy little hotel. Comfortable bed. The rooms give you a fengshui feeling. Staff super helpful
Stayed 7 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you for your great review. We really appreciate it and are glad you had a good time staying with us here at Nest. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except a bit minnor which they only have spa with hot water but not onsen. Still highly recommended thought.
Stayed 6 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you for taking the time to leave a review. This service at the Hotel is called an Ofuro, of which is different to an Onsen. Nonetheless, we appreciate your time to give us feedback and we hope you still feel happy to come back to us in the future. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space to relax away from the buzy town of hirafu.
Stayed 5 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your great review. We really appreciate it and are glad you loved the location. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you for leaving a review.We really appreciate it and hope you had a good time. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

8/10 Good

Chun Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay for short trips.
Very nice rooms, but if your staying long the spot lights are too bright and not dim-able and one switch turns them all on so sitting on the sofa you will get uncomfortable. We stayed on the ground floor, the vibrations from the upper floor will be felt in G/F with a lot of heavy foot steps.
Stayed 22 nights in Dec 2019
Response from Nest at the Trees on 28 Jan 2020
Thank you for taking the time to leave a review. We are sad to read your stay was not the best it could be. We take our feedback seriously and will try to address the issues you have brought up. Thank you for your time to give us feedback and we hope you still feel happy to come back to us in the future. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Nest in the Trees was perfect! From the second I booked the hotel online, their great customer service started - checking my requirements, providing guidance with travel from the hotel and making all relevant bookings for transport and activities even before I stepped into the country. The hotel is stylish, welcoming, comfortable and has all the amenities you’ll need. You are provided with traditional Japanese robes to use whilst in the hotel, which we comfortably used. The breakfast buffet was a delightful start to the day and if you get a chance to eat in their restaurant - the black grill was one of our culinary favourites, whilst all dining staff provided the best of services. The rooms are very large and comfortable; with everything provided that you’ll need - including a fridge and microwave! The hot Japanese spring spa is also a must whilst staying at the hotel - fabulous setting and a great way to unwind and relax those tired bones after some amazing days exploring the slopes. They have a regular shuttle bus ran by the most friendliest, helpful drivers you’ll come across. Helping with luggage and skis/boards and arriving on time at the regular stops - hotel, town, welcome centre, gondola. I would like to say a special thanks to Olivia who helped me plan a long solo journey and made my experience painless and organised. I hope one day to get a chance to return to Japan and would definitely recommend The Nest at the Trees.
Stayed 4 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your great review. We all really appreciate it and are so glad to hear you had such a good time. We try our best to provide the best service for all of our guests! We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

YEIN FONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Love the Mt. Yotei view from our room. Hotel staff was extremely helpful. Appreciate the free pick up/drop off at train station and the free laundry too!
Stayed 2 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your great review. We really appreciate it and are glad you enjoyed all the facilities we have on offer here. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your review. We really appreciate it and hope you had a good time. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, witb great staff. Modern & clean, with good fscilities.
Stayed 6 nights in Jan 2020
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your great review. We really appreciate what you have had to say and are glad you had a good time, We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
could be better
they don't do daily housekeeping, only help throw away rubbish and replenish amenities. they also don't change towels or bedsheets though we are fine as it helps the environment but they should give options in case of accidental spills or whatsoever. the location is a bit far from hirafu though there is shuttle but not as convenient as other hotels near hirafu area
Stayed 3 nights in Dec 2019
Response from Nao on 11 Jan 2020
Thank you for taking the time to leave a review. We are sorry to know your stay was not the best it could be. We take your feedback seriously so we will strive to be better in the future, especially when it comes to the housekeeping and the shuttle service that we are aware that we need to improve. Thank you for your time to give us feedback and we hope you still feel happy to come back to us in the future. Best regards and happy travels in the future. NEST AT THE TREES

6/10 Okay

Eugene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel but not for family w/ young kids
Hotel conditions are great as it's newly built in 2018. Staff are also friendly but under resourced. Simple expectations such as availability of laundry bags, booking for restaurants, etc. are not met. Also, the hotel is in a relatively less convenient location, which is sub optimal for families with younger kids.
Stayed 4 nights in Dec 2019
Response from Nest at the Trees on 28 Jan 2020
Thank you for taking the time to leave a review. We are sad to read your stay was not the best it could be. We take your feedback seriously and as such will take your comments on board and try to improve our services. Thank you for your time to give us feedback and we hope you still feel happy to come back to us in the future. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything in the Nest. We will definitely go back again & will recommend to all my friends too!
Stayed 4 nights in Dec 2019
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your great review. We really appreciate it and are glad you enjoyed everything Nest has to offer. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

4/10 Poor

SX

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not good for ski season, too far and only busy per hour and not on time.
Stayed 3 nights in Dec 2019
Response from Nest at the Trees on 28 Jan 2020
Thank you for taking the time to leave a review. We are sad to read your stay was not the best it could be. We take your feedback seriously so we will strive to be better in the future, especially when it comes to our punctuality. Thank you for your time to give us feedback and we hope you still feel happy to come back to us in the future. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the view from our bedroom
Stayed 2 nights in Dec 2019
Response from Nest at the Trees on 28 Jan 2020
Thank you for your review. We really appreciate it and are glad you loved the view. We hope to see you in the future. If you ever wish to come back to our hotel please do get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views, excellent service, rooms and restaurant. Limited menu, but high quality. Classy place - good value. All the staff spoke excellent English. I would come back.
Stayed 3 nights in Nov 2019
Response from Nest at the Trees on 28 Jan 2020
Thank you so much for your great review. We really appreciate it and are glad you had a good time. We will kindly welcome you back in the future. Please do not hesitate to get in touch. Best regards and happy travels in the future NEST AT THE TREES

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful stay at Niseko. Quiet with not too many rooms. Room is huge, clean and comfortable. Comes with netflix too. Onsen was great. Variety for breakfast was sufficient. Note. Building does not come with lift. But its only a 2 storey building.
Room
Breakfast area
Stayed 1 night in Nov 2019

8/10 Good

Ai Tien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable apartment with view
We stayed altogether 5 days here, in Autumn. We extended our stay because it was so comfortable in our Japanese style apartment. Breakfast is good, the staff is friendly and all speak English well and the hotel is in a great location from which to explore the wider area. Great value and highly recommended.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It‘s really good. Not because the location is near anti mountain, quiet and cozy, but also the facilities are very good. The room is clean and comfortable, people are nice to us.
Stayed 2 nights in Aug 2019

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It helps to have a car as it is such a good area to travel around but it need the flexibility that a car affords. The staff were very helpful.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nice interior, great view, great service, big and clean room, free laundry Cons: Not near any amenities. Advisable for ppl with car
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peace and tranquility. Location is perfect for R&R. Very healthy breakfast.
Stayed 2 nights in Jul 2019

10/10 Excellent

Siow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful! I’m a picky person but will give 5 stars on this hotel. The only thing was that I wanted to see more variety of choice for breakfast. The actual hotel is much better than the pictures. I’ll go back again!
Stayed 2 nights in May 2019
Response from Nao on 10 Jul 2019
Thank you for staying with us at NEST! We really appreciate your warm and kind feedback! We forward your suggestion to the restaurant:) Looking forward to welcoming you here again in the future. Best regards, Nao Front Desk Supervisor

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a GEM! It provided superb views of Mount Yotei, right from our room. At night, we could even stargaze through the wide glass windows, in the comfort of our rooms. Breakfast spread was sufficient, and the dining room also provided great views of the mountains and fields. The small public bath was a huge comfort in the cold night. The staff were also very helpful, and spoke fluent English. Highly recommend a night here!
Stayed 1 night in May 2019

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best staff and service I have ever experienced. Thoughtful, helpful, and reacting to your needs before you know you have them.
Stayed 1 night in May 2019
Response from joy on 11 May 2019
Dear Roslyn, Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay and the service from all our staff. We hope to welcome you back again soon to Niseko. Kind Regards, Joy

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room are clean. The transportation arrangement to the ski area is so great.
Stayed 4 nights in Mar 2019
Response from Joy on 11 May 2019
Dear Anonymous, Thank you for your taking the time to give us your feedback. We are glad that you enjoyed your stay and our shuttle service to Hirafu. We hope you will visit us again in the near future. Kind Regards, Joy

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room and onsen facilities were superb. Daily breakfast was good.
Stayed 4 nights in Feb 2019
Response from Hannah from the Front Desk Team at NEST on 8 Mar 2019
Hi, Thank you for taking the time to write us a review, very glad you enjoyed your time here and found the staff friendly and helpful. Hope to see you again in the future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

adelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service oriented hotel
great hotel with great hospitality and great staff!
Stayed 4 nights in Feb 2019

6/10 Okay

Wong

Travelled with partner
Liked: Property conditions & facilities
No USB plug & univeral socket. Not enough carpark space & a bit far from the blocks. Room light are too bright & can't switch on & off separatly. little selection of breakfast but taste good. Not enough space for placing gear.
Stayed 5 nights in Feb 2019