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Reviews of The Atanaya Hotel Bali

3.5 out of 5
The Atanaya Hotel Bali
Jl. Sunset Road 88A, Kuta, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 203 reviews" "
Rating 8 - Good. 86 out of 203 reviews" "
Rating 6 - Okay. 38 out of 203 reviews" "
Rating 4 - Poor. 7 out of 203 reviews" "
Rating 2 - Terrible. 4 out of 203 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Urszula

Disliked: Cleanliness
Stayed 4 nights in Mar 2024

8/10 Good

RAHUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay in the hotel. The vibe of the hotel was very good. Just drinks and food of the hotel was bit overpriced
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
2 week stay with Family
Overall it was a good experience. However the bathroom is as small as it could possibly be and we had issues with the toilet the sink and the bidet leaking water. The staff was very friendly and helpful. The breakfast buffet was good, my son loved the porridge. We ordered most everything from the room service menu. My wife said the oxtail soup was awful, the meet was hard and chewy and the portion sizes for the chicken and French fries was very small. However I would say it has a great location, right next to Krishna store (if you are in to souvenirs) There was a laundry service close by as well as plenty of restaurants. Also the Trans-studio mall was just a 5 min walk to the back entrance. The rooftop pool was nice, eventhough we only used it once.
Stayed 14 nights in Jul 2023

8/10 Good

Ieuan

Travelled with family
Liked: Cleanliness, staff & service
I enjoyed my stay, the price was good and the staff nice, room was cleaned frequently ! Negatives would be, breakfast variety got boring, floor in my room was damaged which made it look unappealing, many nights it sounded like someone was constantly running through the hallway though this could be put down to bad neighbours, occasionally a weird smell.

8/10 Good

aim, manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and lovely staff. on a main road and we couldn't find that much around to eat unless a taxi to somewhere. nice rooftop pool too, however, it desperately needs a clean. Floor is so slippy both in and out the pool, slimy tiles, we didn't want to touch any walls or floors in the pool. A shame because everything else in this hotel was spot on.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Jason

Liked: Cleanliness, staff & service
You get what you pay for
Hotel was clean but there is a distinct "bad Chinese food" smell in the rooms. It comes and goes during the night and isn't bad enough to complain, but if you are sensitive to smells then this hotel is not for you. The hotel is relatively inexpensive and you get what you pay for.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as it should be very friendly staff
Stayed 11 nights in Feb 2019

8/10 Good

Ashley M

Liked: Staff & service, property conditions & facilities, room comfort
Great place for a short stay in Kuta
A nice place fora few nights in Kuta before we headed inland to Ubud. The location is pretty good being not far from Legian Road and have a good selection of restaurants nearby. Be prepared for a bit of noise as it is on a very busy main road. The infinity pool on the top floor is very nicely done. We were up here have a glass of wine to celebrate my birthday and the staff did an impromptu happy birthday song and brought be a cake. Wifi was a little hit and miss but good enough for what we wanted it for. Overall good value for money.
Stayed 2 nights in Oct 2018

8/10 Good

Brice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

MANISHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wow

10/10 Excellent

Guru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. Loved the ambiance and the pool
Stayed 3 nights in Mar 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and nothing was ever too much trouble for them
Stayed 6 nights in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Deluxe room was not too big and no balcony.. Internet was not good
Stayed 6 nights in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go here
Very worst hotel in kuta,BALI. I won't recommend to anyone
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing
On arrival, room did not look like the photos. The patio doors did not shut, and the room smelt damp, probably due to the heat outside and the coolness of the room. Eventually both were sorted but wasn't off to a good start. Breakfast was not good. The room was clean but needs a facelift. The pool was great, couldn't be faulted and the staff in all areas of the hotel were great!
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will recommend this hotel to my friends, it's worth to stay here with reasonable price

8/10 Good

Miechelle

Liked: Cleanliness, room comfort
Nice hotel
Good

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
***
Good and nice hotel

10/10 Excellent

Marvin, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended!
The hotel is cool! It has a great infinity pool at the roofdeck. The room is cozy. But they charged me for making local calls from our room. They should have advised me prior to bringing us to our room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for young family.
Top ranking is breakfast from atanaya. Very helpful . I feel like I been looked after well. I Will go again. Thanks atanaya.

8/10 Good

Satwik, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Wonderful experience, Great Staff and best way to use transport is take Hotel Transport
Response from Atanaya Hotel on 16 Jun 2016
Thank you Satwik for your great rating and review. We look forward to welcoming you again for your next stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, good value for money,
Staff were very good, hotel was very clean and tidy, it was excellent value for money. Not really in walking distance to anywhere of interest, but taxis close by and plentiful, and it was convenient to the airport. Overall a good experience, would stay again.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Atanaya Hotel on 16 Jun 2016
Thank you for your great rating :)

8/10 Good

Kathy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money! Rooftop pool is a winner
For a very cheap price you get a decent sized room, a great location and access to their awesome rooftop pool. We loved going there for a morning swim and it was even more amazing at night as it just had such a great atmosphere. Staff were lovely, the food was decent but the room could have been a bit cleaner. It is located on a main road so it is easy to hail down a taxi. Avoid asking the hotel for a taxi as they usually give you a fixed rate that is overpriced.

10/10 Excellent

INDRAJEET

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service by the hotel
This is the only hotel that we will stay whenever we are in Bali. You get the best service from all the staff. The hotel is also very near to the airport and Kuta beach.

8/10 Good

Ji ho

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
It's ok. But if you're into beaches and the busy streets of kuta/legian, better to book another hotel near the area. Yes its a walking distance but there is no proper pedestrian and crossings. I had to take cab whenever. Welcome drink is good. I have stayed in 3 other hotels in Bali, and in terms of the hotel service, this hotel was the least polite. (Take note that least polite -- not impolite)

10/10 Excellent

evan, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel stay again for sure.
excellent

6/10 Okay

syd_aus, syd

Liked: Staff & service
For value its good no complaints We were there coz we missed our flights so had to stay near airport to catch next flight in the morning But if you stayed in 5 stars Don't even bother Rooms are very small No balcony you cant even open the windows Because they are locked So very suffocating but definitely go ahead if you are looking for budget accomodation!

8/10 Good

Ericko, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
Overall is good. Only bad thing is the airport transfer service. The driver was a bit rude, he didn't check properly when unloading the luggage, left one luggage at the car, and when he came back he didn't say sorry but blame me instead. Otherwise, it was a pleasant stay.

4/10 Poor

Caitlin, Pittsburgh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Experience
My fiancé and I booked this hotel for two nights over my birthday weekend. We arrived at the hotel a bit early (12:30pm) knowing we may have to wait till two for our room to be ready. However when we arrived we were told that they no longer had a room for us and would transfer us to another hotel for the night. Then we were kindly reminded that check in was not till two - thanks that still doesn't change the fact that you gave our room away! We sat in the lobby waiting for about two hours without anyone telling us what was going on. We were offered a coffee which never came. Finally we were taken to another hotel down the road. We were picked up the next day after waiting another hour for them to answer the phone so we could let them know we were ready. The room was comfortable enough however the hairdryer didn't work and looked like it would catch fire. After numerous calls to the front desk we got a clothes iron but no ironing board. Other than that the pool was great which we basically had it to ourselves. Could have been a great stay but one thing after another happened and it ruined the experience.

8/10 Good

Harry, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Convenient location for business but not near the beach. Parking is a little awkward but staff do everything they can to help.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just average
Just about average hotel... No too close to the beach.

8/10 Good

Grahame, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krishna and Bali Brasco was great shopping.
Nice place but a little too far from the beach.

6/10 Okay

Wing Man, HK

Disliked: Staff & service
Just a budget stay
Neighbourhood not much around, only mini-mart,located at Sunset Road, easy to everywhere by car, nice bed. Sucks breakfast. budget stay okay.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This is the second time we stayed and would happily stay here again. Great value for money, clean, good service.

6/10 Okay

P.T, Asia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
staffs friendly, but cleanliness is not OK
We stayed 2 nights. Towels were very dirty with lots of mud stains. Pillows were not comfortable. Staffs were nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Donna, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We only stayed here 1 night. The hotel was clean and the breakfast buffet was nice. Would stay here again.

8/10 Good

Tricia, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy from outside traffic
Noisy hotel, you can hear road traffic, car park on one side of the hotel with noisy cab drivers and building works on the other. Housekeeping don't replace toilet paper you have to ask for it. Pool is lovely and breakfast is ok.

8/10 Good

singh, perth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
I stayed in this hotel for 5 nights , I had a very good stay, I loved hotelz roof top pool. The only thing I didn't like is the noise comes to your Room from the rooms next door ,, I was disturbed few times at night by the noise from other rooms, Redt was ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value
I'm on bussiness trip, a good rest, clean bath & good breakfast

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

HENRYlam

Liked: Staff & service, room comfort
Simple, comfortable and affordable
Hotel was affordable, stayed here for 8 nights and it was comfortable. Its a simple hotel, with the sky pool on the top floor, and a dining area on the bottom floor. The sky view is very ordinary and nothing spectacular, Yet a view nethertheless. The rooms are comfortable, the television reception was substandard though. Staff were all very friendly, helpful and responsive to requests

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tracey, Australia - WA - Regional WA

Liked: Cleanliness, staff & service
Staff are very friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Very good value, nice