Outdoor pool, pool loungers
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Reviews of PrimeBiz Hotel Kuta

3 out of 5
PrimeBiz Hotel Kuta
Jl. Raya Kuta, Banjar Anyar, Badung, Kuta, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Joy

Travelled with partner
Liked: Cleanliness
I didn't like their towels and beddibgs. Very old, they look brown and torn out instead of white. When I called for somebody to fix the aircon, no one came.
Stayed 3 nights in Apr 2023
Response from Intan Silalahi on 2 May 2023
Dear Mr Joy/Theofila Bascos,Bringing Happiness to life…Thank you for staying with us recently and for taking time to give feedback. I am sorry to read that your experience was not up to your expectation. Please accept our sincere apology for the inconvenience. Hope to have in touch with you again on another time, and have a brilliant stay with us.Best regards,

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the transit option was ideal for us but probably wouldn’t stay otherwise. Was looking forward to a massage before our long flight but it wasn’t open 😢 even though it was meant to be.
Stayed 1 night in Oct 2022
Response from Intan Silalahi/MS on 21 Oct 2022
Dear Mr/s Lesley,Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review…I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins.We’re all looking forward to welcoming you back soon for another wonderful experience.

6/10 Okay

Pinaksree Ranjan

Travelled with family, Travelled with group
Liked: Staff & service
Basic and good with nice staff. But best part is the food at Flavours. Loved it.
Stayed 4 nights in Sep 2022
Response from Intan Silalahi/MS on 30 Sept 2022
Dear Pinaksree Ranjan,Bringing Happiness to Life…Thank you for taking the time to share your experience. I am pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding our service which met your expectation. We take pride in delivering excellent service.I am looking forward to welcoming you back again soon! Thank you for staying with us.

8/10 Good

Abhijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and polite staff. Restaurant onsite is amazing. Close to the airport. Rooms are basic but comfortable.
Stayed 4 nights in Sep 2022
Response from Intan Silalahi/MS on 30 Sept 2022
Dear Abhijit,Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review…I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins.We’re all looking forward to welcoming you back soon for another wonderful experience.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Totally satisfied with the room. No issues.
Stayed 1 night in Feb 2020
Response from Intan (Ms) on 17 Mar 2020
Dear Mr Brandon, Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

Syed Mohamed Bin Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 10 av 10
One of the best hotel in Bali,it was nice and quiet,clean,if i had an oppurtunity to come to Bali again i would s surely be back to PrimeBiz Hotel Kuta Bali Indonsia.Very good service indeed,highly recommended. Thank Very Much. Syed Gothenburg,Sweden
Stayed 4 nights in Jan 2020
Response from Intan (Ms) on 21 Jan 2020
Dear Mr Syed Mohamed, Thank you for taking the time to share your experience. I was pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding our service which met your expectation. I am looking forward to welcoming you back in your next visit! Thank you for staying with us again. With kind regards,

10/10 Excellent

Goldfingrr, Darwin Australia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. It was good experience to stay in PrimeBiz hotel. The hotel is cleaned and affordable.
Stayed 4 nights in Dec 2019
Response from Intan (Ms) on 20 Dec 2019
Dear Our valued guest, #Goldfingrr Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from Intan (Ms) on 20 Nov 2019
Dear Madam/ Sir Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m only here for 1 night but it’s been great so far
Stayed 1 night in Nov 2019
Response from Intan (Ms) on 18 Nov 2019
Dear our valued guest, # Anonymous onLastMinute AU/NZ Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards, Intan - ecommerce

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful from the moment we walked in the door. I was recently injured during our trip and they immediately offered me the use of a wheelchair during our stay. The premises were very clean and comfortable. My only suggestion would be that they add a ramp for handicapped guests to access the pool, it would've made the stay there much more enjoyable. Other than that I'm very pleased with our stay.
Stayed 1 night in Oct 2019
Response from Intan (Ms) on 18 Oct 2019
Dear valued guest, Warmest greetings from PrimeBiz Hotel Kuta, your Bali story begins here. Thank you for taking the time to share your experience. I am pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding our service which met your expectation. We also appreciated for suggestion and we put it on next project or next discussion. I am looking forward to welcoming you back again soon! Thank you for staying with us again. With kind regards, Intan (Ms) Ecommerce

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Intan - Ecommerce on 16 Sept 2019
Dear valued guest, Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards,

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT STAY
Ripped off. It says free shuttle to airport and no free ride.. hotel sucked, staff front desk manager on day shirt is a total jerk.. like 30 mins for the late to come on.. too noisy with all the noisy outside even at midnight.. no smooth supposed transit..the breakfast buffet was so late and So awful.. never again.. you get what you pay for..I've stayed over 360 hotels and this was bad.. manager on day should be fired.. horrible location btw
Stayed 1 night in Aug 2019

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Transit trip
We booked this hotel as a quick overnight stay in transit to nusa lembongan. Booked 2 single beds. We arrived at the hotel at around 3am and they were expecting us. We were told that no 2 single beds available so changed to 1 queen bed. Room overall was neat and tidy. Service was good. Good enough hotel for quick transit trips.
Stayed 1 night in Aug 2019
Response from Intan - Ecommerce on 16 Sept 2019
Dear valued guest, #Kelly Warmest greetings from PrimeBiz Hotel Kuta, your Bali story begins here. Thank you for taking the time to share your experience. I am pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding our service which met your expectation. We take pride in delivering excellent service. I am looking forward to welcoming you back again soon! Thank you for staying with us again. With kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019
Response from Intan - Ecommerce on 16 Sept 2019
Dear valued guest, Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap transit hotel for a few hours only
Good: Lovely staff at reception, easy access to the airport with their transfer service, room was functional for a short few hours stay. Not so good: lots of noise due to the combination of internal courtyard and noisy people yelling to each other from floor to floor. Would stay again as a short transit hotel.
Stayed 1 night in Jun 2019

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, Clean, comfy airport hotel
Clean, safe, comfortable hotel near the airport. I'd definitely recommende this for a short stay on your way in or out of Bali. The pool upstairs on the top floor is quite nice too, more than I expected for an airport motel. All of the staff members that i encountered on my one night were outstanding! Everyone was so helpful, from having the shuttle at the airport on time even though customs took an hour, to helping me get some papers hole punched and sharpening pencils for me for the course I came here to take. Thanks to all the staff for their friendly assistance!
Stayed 1 night in Jun 2019

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, far away from the beach
Great service. Nice, clean hotel. Tasty breakfast. One downside, far away from the beach.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over hotel
We got picked up from the airport, a short drive. It's longer to go out from the car park rather than the drive. The driver was friendly. Check in was ok, speed was ok. Understandable as its near midnight. We booked interconnecting room and got what we request. Clean room n nice setting. It's sufficient for us who is on transit. Sleep well no unnecessary noise. Bed was as we like it. If we didn't put an alarm we might sleep in. Breakfast was good. The quality and quantity was excellent. Every time there's an empty stuff the staff will replenish ASAP. As quickly as we get the food an empty plate from our table will be remove. All the staff was friendly. A special commendation to Mr Bagus who I think lead by example. He approach us to ask how our breakfast n how we are. Will definitely recommend this hotel. N certainly will back ourself
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the airport and a relatively short walk to kuta or $2in a taxi
Stayed 1 night in Dec 2018

10/10 Excellent

LINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

DESIREE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Noisy
Full of chinese tourists with loud voices, shouting and banging doors.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Awesome location and staff. Sunsets can be seen from the pool area and the massage was nice.

10/10 Excellent

Nofianti, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Above average; Value: Economical; Service: Professional, Courteous;

2/10 Terrible

jordi

8/10 Good

Robbert, Middelburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De Gast vriendelijkheid, altijd behulpzaam Altijd in voor een grapje. Ontbijt was goed , restaurant ziet goed verzorgd uit . 1- Punt de Douche staat bijna geen druk op zacht straaltje.
Stayed 7 nights in May 2022
Response from Intan on 17 May 2022
Dear Robbert , Warmest greetings from PrimeBiz Hotel Kuta, your Bali story begins here. Thank you for taking the time to share your experience. I am pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding our service which met your expectation. We take pride in delivering excellent service. I am looking forward to welcoming you back again soon! Thank you for staying with us . With kind regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna aus Berlin
Dieses Hotel kann ich mit gutem Gewissen weiter empfehlen! Personal ist nicht zu toppen!!
Stayed 2 nights in Mar 2020
Response from Intan (Ms) on 10 Sept 2020
Dear Mrs Anna, Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Stayed 3 nights in Dec 2019
Response from Intan (Ms) on 31 Jan 2020
Dear Madam /Sir, Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Best regards,

8/10 Good

Gilles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Chambre simple. Belle piscine sur le toit
Chambre simple. Piscine sur le toit grande et agréable. Un spa sympa dans l’hôtel. Service souriant
Stayed 1 night in Sep 2019
Response from Intan - Ecommerce on 16 Sept 2019
Dear valued guest, #Gilles Thank you for choosing PrimeBiz Hotel Kuta, and for taking the time to write a review! I’m truly delighted to hear how much you enjoyed your stay and appreciated the service given by our staff. Making our guests feel right at home with a warm welcome and friendly, attentive service is what we love to do. I hope you had a good memory of PrimeBiz Hotel Kuta where your Bali story begins. We’re all looking forward to welcoming you back soon for another wonderful experience. Kindest regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
transit 하기 편함
Stayed 1 night in Aug 2019
Response from Intan - Ecommerce on 16 Sept 2019
Dear valued guest, Warmest greetings from PrimeBiz Hotel Kuta, your Bali story begins here. Thank you for taking the time to share your experience. I am pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding our service which met your expectation. We take pride in delivering excellent service. I am looking forward to welcoming you back again soon! Thank you for staying with us again. With kind regards

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente precio y calidad lo recomiendo
Llegamos muy tarde a la 1 am y hubiéramos querido salir un poco más tarde el check out, pero el servicio y amabilidad excelentes
Stayed 1 night in May 2019

10/10 Excellent

NOBUHIKO

Liked: Cleanliness, staff & service, room comfort
夜到着した時の宿泊
チャンディダサに行くには時間がないので、寝るだけのつもりで宿泊しました。フロントは親切、プールもあり、朝食はバイキングで十分でした。翌朝、チャンディダサに行く車も450000ルビアですぐに準備してくれました。長期の宿泊には厳しいですが、1泊であればいいホテルだと思います。
Stayed 1 night in Apr 2019

10/10 Excellent

Ketut Widiarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Ngurah Rai Airport
Nearest to the Airport and easy to find street food around.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Good transfer hotel
Fine as transfer hotel for one night. Close to airport, but also to a very noisy road.
Stayed 1 night in Aug 2018

8/10 Good

Anders

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, good breakfast
Just a transfer stop
Stayed 1 night in Dec 2017

4/10 Poor

marijke gentenaar, prime biz hotel

Disliked: Room comfort
waren niet tevreden 3e bed was een kleine bank
kamer veels te kleingeen bergruimte voor de koffers en geen kledingkast we hadden een 3pers kamer geboekt was niet te doen 3e bed was de bank die te kort was voor een volwassen persoon hadden een grotere kamer gevraagd maar die was er niet we hadden 2 dgn geboekt begin van onze vakantie 26 tot 28 maart en zouden nog 9 dgn terug komen van11 april tot 20 april maar zijn niet terug gegaan omdat we geen 9 dagen in die kleine ruimte wilden slapen en hebben een ander hotel geboekt....................

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

8/10 Good

Ирина, Санкт-Петербург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рядом с аэропортом
Идеальный вариант для остановки перед вылетом или по пути к пункту назначения. Аэропорт - рядом, такси по счетчику - 2$. Рядом нет крупных магазинов, но каждые 2 часа отель предоставляет бесплатный трансфер в ТЦ Дискавери (в одну сторону). В отеле довольно приличный бассейн на крыше. Сам номер - вполне удобный, даже уютный. Есть набор для чая-кофе, фен, удобная кровать. Что не понравилось - гулкие коридоры и как следствие - звукопроницаемость в номерах высока. Нет в отеле какой-то "изюминки", что, впрочем, и не важно для кратковременной остановки.

8/10 Good

Jacobo, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable mais loin du centre d''activités
Excellent service, basinette pour bébé offert. Propre et confortable. Loin du centre d'activité mais possibilité de navette gratuite pour s'y rendre mais pas pour revenir à l'hôtel. Beaucoup de restaurants sur la rue de l'hôtel, belle façon de découvrir Kuta sans les centaines de touristes. Buffet pour le petit-déjeuner inclus et très bon. Pour passer quelques nuit c'est très bien mais si vous désirez passer une semaine à la plage c'est un peu loin, mais il y a toujours les taxis!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nieuw, comfortabel, netjes, schoon
Vanaf vliegveld met taxi binnen 15 minuten bereikbaar. Nieuw hotel met schone, nette en comfortabele kamers. Ijskas en safe aanwezig. Gratis wifi. Ontbijtbuffet standaard maar goed. Dineren in hotel is natuurlijk dubbel zo duur dan dat je verder op in een restaurant gaat eten. In eerste instantie was het mogelijk om verblijf te verlengen met hetzelfde tarief als van Hotels.com. Later toch weer niet waardoor ik terplekke aan de balie via mijn tablet via Hotels.com opnieuw de kamer geboekt heb en zo een aantaleuri's voordeliger uit was dan rechtstreeks bij het hotel boeken. Hotel kan ook prive chauffeurs regelen, let op datdit dure prijzen zijn, altijd afdingen. Ritje naar vliegveld uiteindelijk voor de helft van de pris en gelijk aan wat een "metered taxi" vraagt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel baru beroperasi tahun ini, dan kamar dalam kondisi yang baik dan bersih. Pelayanan yang diberikan memuaskan, serta fasilitas yang cukup lengkap untuk tamu yang menginap. Lokasi tidak terlalu jauh dari bandar udara, namun agak sulit menjangkau Pantai Kuta dengan berjalan kaki