Melati Resort & Hotel
3.0 star property

Comfortable adults-only hotel near Kuta Beach

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May 2024

Melati Resort & Hotel

Photo gallery for Melati Resort & Hotel

Outdoor pool, free pool cabanas, pool umbrellas
Cleanliness standards
Cleanliness standards
Breakfast, lunch, dinner served; international cuisine, pool views
Cleanliness standards

Overview of Melati Resort & Hotel

6.0

Popular amenities

  • Spa
  • Breakfast available
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Check out the area

Jl. Pariwisata Pantai Kuta, Kuta, Lombok, 83573
  • Popular LocationKuta Beach12 min walk
  • Popular LocationMandalika International Street Circuit7 min drive
  • Popular LocationTanjung Aan Beach18 min drive
  • AirportLombok (LOP-Lombok Intl.)29 min drive
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Room options

Superior Double or Twin Room, Garden View

cleanliness

Highlights

Air conditioning
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
Separate bedroom
Day bed
Sofa bed
Premium bedding
  • 0.9 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Similar properties

About the area

Kuta

Located in Kuta, Melati Resort & Hotel is in the business district and near the beach. Shoppers can visit Mataram Mall, while everyone can enjoy the natural beauty of Kuta Beach and Serenting and Torok Bare Beach. Tanjung Aan Beach and Tangsi Beach are two other places to visit that come recommended. With scuba diving, snorkelling and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Kuta Beach - 12 min walk
  • Pantai Seger - 15 min walk
  • Mandalika International Street Circuit - 7 min drive
  • Tanjung Aan Beach - 18 min drive
  • Serenting and Torok Bare Beach - 30 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 29 min drive

Restaurants

  • The Mexican in Town - 17 min walk
  • Mia Mias Kitchen - 2 min drive
  • Knalpot - 20 min walk
  • Bamba - 18 min walk
  • Ashtari Restaurant & Lounge - 5 min drive

About this property

Melati Resort & Hotel

Hotel near Kuta Beach
Located close to Serenting and Torok Bare Beach and Tanjung Aan Beach, Melati Resort & Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. Active travellers can enjoy horse riding, ecotours and fishing at this hotel. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Melati Restaurant, features pool views and a poolside location. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks include:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • ATM/banking services, a TV in reception and meeting rooms
Room features
All guest rooms at Melati Resort & Hotel have comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 metres
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 8:00 AM–11:00 AM for a fee: IDR 25,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Melati Restaurant

Things to do

  • Boat tours
  • Ecotours
  • Fishing
  • Full-service spa
  • Horseback riding/rentals
  • Outdoor pool
  • Outdoor pool (guest access)
  • Ski equipment rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Built in 2009

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: IDR 300000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are available for IDR 150000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: IDR 150000.00
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 150000.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately IDR 25000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Late check-out fee: IDR 300000 (subject to availability)
  • Rollaway bed fee: IDR 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Melati Resort Hotel Kuta
Melati Resort Hotel
Melati Kuta
Melati Resort & Hotel Kuta
Melati Resort & Hotel Hotel
Melati Resort & Hotel Hotel Kuta

Frequently asked questions

Does Melati Resort & Hotel have a pool?

Yes, this property has an outdoor pool.

Is Melati Resort & Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melati Resort & Hotel?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Melati Resort & Hotel?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM.

What time is check-out at Melati Resort & Hotel?

Checkout is at 12:30 PM. Late checkout is available for IDR 300000 (subject to availability).

Does Melati Resort & Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Melati Resort & Hotel located?

Situated near the airport, this spa hotel is 0.6 mi (1 km) from Kuta Beach and 1.8 mi (2.9 km) from Serenting and Torok Bare Beach. Tanjung Aan Beach and Mataram Mall are also within 32 mi (52 km).

Melati Resort & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 14 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 8 out of 46 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid too much but had a good time
We were initially a little disappointed by the location of the hotel - which is on a main road and about ten minutes walk from the beach. There were other cheaper hotels closer to the beach which we hadn't found on the internet (but most of them didn't serve alcohol) - indeed we suspect we paid about double what we would have paid if we had booked locally for this hotel. However the hotel staff were great and we ended up having a really enjoyable few days - staff were very friendly and helpful. Location proved to be good because the hotel was on the main road so gave easy access to all the local restaurants, ATMs, supermarkets, etc.. We ended up getting mopeds and travelling to other beaches which were better than the local one. The rooms had a safe (but this wasn't attached to anything) and like most hotels in this part of the world there was only cold water in the shower.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for!
Cheap but bedding and bathroom needs major attention

10/10 Excellent

Peter H, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like being in our own resort.
Loved the place. The staff are fantastic. It wasn't busy due to not being in busy season. The staff called us by name, we felt like family. If you are the type that doesn't want interaction you can have that too. The included breakfast was excellent as was the meals overall. We had the best room which was huge and right in front of the pool. You can rent a motorbike for A$6 per day. Airport transfer is available at A$15 each way which is quite fair as it is about 25 minutes from airport to Kuta, Lombok. Well worth the price. We will stay there again. They are building a new wing of rooms and doing renovations so it will only get better. Don't worry, The renovations are not getting in the way of a great stay.

6/10 Okay

Brad

Liked: Room comfort
Nice pool that wasn't working....

6/10 Okay

Rebecca

Disliked: Cleanliness, room comfort
Was ok but not clean
The Room was full of ants. They were everywhere.

8/10 Good

stephany , Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kuta, lombok
Close to main street, restaurants and bars and activities. Hotel staff, especially Mimi, is awesome, so accommodating, our shower had an awful smell that lasted for a day. Smelled like urine. The grounds were quiet, peaceful, clean.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid.
Expensive. Other similar and better places in area are better priced. We stayed only 2 nights because we had paid online with no refunds. While some staff were wonderful and polite. A lot were VERY rude and made us really uncomfortable about leaving any items in hotel. On arrival, no working air conditioning. Changed rooms. Toilet not working, backing up, long wait to be fixed. Pool area old, run down. Hot pool, uncomfortable. When leaving, we went to pay 5 hours EARLY. hotel machine not working, we wanted to surf and said we would return to pay. informed staff we would be changing, and down at next hotel, we would return to try machine in a few hours. Staff followed us, harassing us and our driver and continued to harass our next hotel staff. Informed manager of the HORRIBLE behaviour of staff. he didnt care. Do NOT stay here. our worst stay of southeast asia so far.

6/10 Okay

Ho, Malaysia

Just fair
just fair,we booked superior room,there are one bathroom and one toilet in a room,and wash basin is outside the toilet, so no fight in the morning. Room and furniture look old but was clean and comfort. Hotel facilities look old also. Swimming pool look bit dirty, but i saw two kids used it everyday and from day to night,they bring their toys together and i can hear them laugh when i locked myself in the room, so i don't know but i didn't swim. Wifi was very bad and always can't connected, we have to call to reception and ask them to restart or repair their server for few times per day. Breakfast was in single serving, less choice, taste not good and very salty.You get what you pay.

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Run Down - Overpriced!
We were in Lombok for our honeymoon and booked to stay in this hotel for 2 nights. At £30 a night, we were not expecting a 5* experience, however we were still very disappointed. The hotel is VERY rough around the edges, dirty, mouldy and very badly maintained. The pool didn't look clean and had a large unfinished edge (like a trench) and the few seats there were around the pool were gross, not to mention the seriously mouldy parasols. We booked a king size suite and paid online. We were shown to a room with two twin beds, that certainly didn't resemble a 'suite'. When we asked about it, the man simply said 'sorry no king available'. Well this would be okay if we had walked in off the street, but when we have already booked and paid for something, that is what you expect to get. We let it go, it wasn't a big deal. The bathroom smelt awful, like old toilet and really stinky drain. It wasn't clean, there was hair stuck to the walls by the shower and we had to keep the extractor fan on and the door shut to try and reduce the putrid smell in the room. Breakfast was poor to average. The only good part was they managed to get us a moped to rent and booked us a car to get back to Senggigi. For the price of this place, you'd be much better off in a little homestay somewhere!