Terrace/patio

Reviews of Kimberley Croc Motel

2.5 out of 5
Kimberley Croc Motel
Corner of Riverfig Ave. & Erythrina St., Kununurra, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 105 reviews" "
Rating 8 - Good. 43 out of 105 reviews" "
Rating 6 - Okay. 10 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Justin W M

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 6 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to good eateries. Comfort for an early morning start to Darwin
Stayed 1 night in Oct 2023
Response from Regards Lisa and the Kimberley Croc Team on 20 Nov 2023
Great to hear you enjoyed your stay with us Eric. We hope to see you again.

8/10 Good

COLLEEN, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Regards Lisa and the Kimberley Croc Team on 26 Aug 2023
Hi ColleenThank you for leaving us a review, we appreciate it. See you again on Sunday!

8/10 Good

Janice E

Stayed 1 night in Jul 2023
Response from Regards Lisa and the Kimberley Croc Team on 5 Aug 2023
Hi JaniceThank you for your review, we really appreciate it. Hope to see you again the next time you visit the Kununurra.

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very quiet and safe
Stayed 2 nights in Jul 2023
Response from Regards Lisa and the Kimberley Croc Team on 27 Jul 2023
Hi BlairThank you for your review.We are very lucky with our central location and we do everything that we can do to make sure our guests are safe and comfortable..We loved having you stay with us and hope to see you again!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Really good service with transport to and from the airport, lovely oasis with a nice garden area. Perfect for multiple day trips from Kununurra.
Response from Regards Lisa and the Kimberley Croc Team on 20 Jul 2023
Hi CatherineThank you for taking the time to write a review.We are glad you enjoyed your time at the Kimberley Croc Motel and got to experience our lovely garden area. Our team here take a lot of pride in their work to make sure our guests feel welcome and are comfortable.Thank you for staying with us and we hope to see you again if you come to Kununurra again.

8/10 Good

Nola, Brian and Angela

Stayed 2 nights in Jun 2023
Response from Regards Lisa and the Kimberley Croc Team on 20 Jul 2023
Thank you for your review we appreciate it.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Kimberley Croc had everything i needed. Couldn't fault.
Stayed 4 nights in May 2023
Response from Regards Lisa and the Kimberley Croc Team on 29 Jun 2023
Hi WilliamThank you for taking the time to write a review.It was our pleasure having you stay with us and welcome you back the next time you are in Kununurra.

10/10 Excellent

ron

Stayed 2 nights in Jun 2023
Response from Regards Lisa and the Kimberley Croc Team on 29 Jun 2023
Thank you for your review rating we really appreciate it!

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, property conditions & facilities
A grest kocation for shopping, visiting places a d dining out, enjoyed my stay.
Stayed 1 night in Jun 2023
Response from Regards Lisa and the Kimberley Croc Team on 8 Jun 2023
Hi VaishaliThank you for writing a review. We appreciate you choosing to stay with us whenever you are in Kununurra. We welcome you back anytime!

10/10 Excellent

Seranie

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2023
Response from Regards Lisa and the Kimberley Croc Team on 8 Jun 2023
Thank you for your rating we really appreciate it.

6/10 Okay

Jane

Travelled with group
Liked: Staff & service
Location is very central, so there is local noise from across the road. Rooms are in secure fenced area with central shared outdoor seating in nice garden. Beds were a bit uncomfortable. Large share kitchen with nice shady pool area.
Stayed 1 night in May 2023
Response from Regards Lisa and the Kimberley Croc Team on 8 Jun 2023
Hi JaneThank you for your review and taking the time to let us know the aspects of the motel that you enjoyed. As we are centrally located we do hope you got to go to one of our mouth watering cafes!We hope to see you again the next time you are in Kununurra.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Basic Motel
A basic motel, with some refurbishment going on. It’s in the centre of town, easy walk to shopping centre, hotel restaurant and a few cafes. From our “garden view” room we could see security fences, front and back. The room was clean, in need of painting, and had the usual amenities, ceiling fan and air-conditioning, as well as a small desk/table and chair. Reception closed at 5pm.
Stayed 1 night in May 2023
Response from Regards Lisa and the Kimberley Croc Team on 8 Jun 2023
Thank you for taking the time to write a review. We are sorry our motel did not meet your expectations. As you are aware we are in the progress of renovating and will use your feedback to assist us on where we can improve.We hope you enjoy the rest of your travels.

10/10 Excellent

Gwendolen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel is being upgraded - enjoyed being there & very central to town. Staff went above & beyond.
Stayed 4 nights in Apr 2023
Response from Regards Lisa and the Kimberley Croc Team on 22 Apr 2023
Hi GwendolenThank you so much for your review, it is appreciated.The staff were delighted to read your review, as they take alot of pride in their work and love to hear that they have exceeded guests expectations. We also think being central is important especially for our guests that do not have transport.Enjoy the rest of your travels and hopefully we see you again!

10/10 Excellent

Vennassa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest staff. The most comfortable beds. Had the best sleep. Thanks again.
Stayed 1 night in Feb 2023
Response from Regards Lisa and the Kimberley Croc Team on 15 Feb 2023
Hi VennassaThank you for taking the time to write to write a review. We like to welcome our guests with our "Kimberley" hospitality as we want our guests to feel valued and comfortable when staying with us and are delighted that we upheld those standards. Enjoy your time in Darwin and we hope to see you again the next time you visit Kununurra!

8/10 Good

Denise

Stayed 1 night in Jan 2023
Response from Regards Lisa and the Kimberley Croc Team on 7 Mar 2023
Hi DeniseThank you for your review rating we appreciate it.We hope to see you again the next time you are in Kununurra.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet safe and convenient
Stayed 2 nights in Dec 2022
Response from Regards Lisa and the Kimberley Croc Team on 3 Jan 2023
Hi ChrisThank you for your review.We are very fortunate to be centrally located and we take the the safety of our guests seriously. We hope that you will come and stay with us the next time you are in Kununurra!

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy area and welcoming staff
Stayed 1 night in Dec 2022
Response from Regards Lisa and the Kimberley Croc Team on 12 Dec 2022
Hi PeterThank you for taking the time to write a review. We are very fortunate to be centrally located and glad that you received our "Kimberley" hospitality. Out staff always try to make our guest feel welcome.We would love to have you stay with us again the next time you pass through Kununurra.

10/10 Excellent

Mary-Ellen

Stayed 2 nights in Oct 2022
Response from Regards Lisa and the Kimberley Croc Team on 24 Oct 2022
Hi Mary-EllenThank you for your review, we are glad that you enjoyed your time at the Kimberley Croc Motel. It was an asolute pleasure having you here and we hope to see you again one day.

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and the common kitchen.
Stayed 3 nights in Oct 2022
Response from Regards Lisa and the Kimberley Croc Team on 24 Oct 2022
Hi HarryThank you for taking the time to write a review and what facilities you enjoyed at the motel. I hope you also got to enjoy our beautiful garden area as well.We hope to see you again the next time you visit Kununurra.

10/10 Excellent

Leeanne

Stayed 1 night in Sep 2022

10/10 Excellent

Hilary

Liked: Property conditions & facilities
Great welcome
Had an exceptionally good welcome with lors of helpful information and all queestions answered. Room had everything we needed. Well equipped resort with communal kitchen, fridges, pool as well as a microwave crockery and fridge in room. Courtyard lovely to sit in. Would recommend it. Nothing was too much trouble. Thanks for a lovely stay.
Stayed 3 nights in Sep 2022
Response from Regards Lisa and the Kimberley Croc Team on 23 Sept 2022
Hi HilaryThank you for taking the time to write a review.The staff were delighted to read your review as they pride themselves on their "Kimberley" hospitality as they want all guests to feel welcome and comfortable during their stay. We are glad that you enjoyed all the facilities that the motel provides.We would welcome you back anytime!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and cool
Stayed 1 night in Sep 2022
Response from Regards Lisa and the Kimberley Croc Team on 17 Sept 2022
Hi TimothyThank you for your review.We take the clealiness of our rooms very seriously and are glad that we have upheld those standards.Thank you for staying with us and we hope to see you again some time.

10/10 Excellent

Manne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff so friendly
Stayed 1 night in Aug 2022
Response from Regards Lisa and the Kimberley Croc Team on 17 Sept 2022
Hi ManneThank you for taking the time to write a review.One of the things we pride ourselves most is our "Kimberley" hospitality. The reception staff were delighted when they read the review as they take alot of pride in their work and want guests to fell welcome.We do hope you stay with us again if you visit Kununurra again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quaint hotel in the center of the town with a local vibes atmosphere surrounding it. Not the sterile atmosphere surrounding the other hotels in the area.
Stayed 4 nights in Aug 2022
Response from Regards Lisa and the Kimberley Croc Team on 17 Sept 2022
Hi RichardThank you for taking the time to write a review.We are delighted that you enjoyed your stay with us and our central location.We would welcome you back anytime.

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Convenient location.
Stayed 1 night in Aug 2022
Response from Regards Lisa and the Kimberley Croc Team on 17 Sept 2022
Hi LindaThank you for your reviewWe are very lucky to be centrally located (with a shopping centre acroos the road). It makes it very easy for guests to enjoy the shops, cafes and resturants.

10/10 Excellent

Noressa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly, best location to services
Stayed 4 nights in Aug 2022
Response from Regards Lisa and the Kimberley Croc Team on 17 Sept 2022
Hi NoressaThank you for your reviewWe take providing a welcoming and comfortable stay for all our guest seriously and are delighted that you found our staff and motel excellent.We hope to see you again the next time you are visiting Kununurra.

8/10 Good

David

Stayed 1 night in Aug 2022

8/10 Good

VIC

Stayed 4 nights in Aug 2022

8/10 Good

Andrew

Stayed 1 night in Jul 2022

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were excellent , very friendly and helpful Laundrette on site, great fish n chip shop on site.
Stayed 2 nights in Jul 2022

8/10 Good

stephen

Liked: Staff & service
Very convenient to town centre and shops
Stayed 5 nights in Jul 2022

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delightful staff and complete facilities
Stayed 1 night in Jul 2022

8/10 Good

Mark

Stayed 1 night in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2022

8/10 Good

Gail

Stayed 1 night in May 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service
Friendly staff. Property could use renovations.
Stayed 1 night in May 2022
Response from Lisa and the Kimberley Croc Team. on 21 May 2022
Hi Richard Thank you so much for your review, it is appreciated. One of the things we pride ourselves most on is our "Kimberley" hospitality - we want our guests to feel comfortable and valued while staying with us. We have started renovating the motel, and is a work in progress. We hope you stay with the next time you are on Kununurra.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, quiet and very friendly and helpfull staff
Stayed 1 night in Apr 2022
Response from Lisa and the Kimberley Croc Team. on 21 May 2022
Hi James Thank you for your review, it is nice to hear the positive feedback about the Motel and the staff. We are glad you found the rooms comfortable and had an enjoyable time here. Thank you for staying with us and we would welcome you back anytime.

6/10 Okay

Kendal

Liked: Staff & service
Nice staff but a little worn
Stayed 1 night in Apr 2022
Response from Lisa and the Kimberley Croc Team. on 21 May 2022
Hi Kendal Thank you for taking the time to write a review. We take providing a welcoming and comfortable stay for all our guests very seriously, and are delighted you found that our staff up held those standards.

8/10 Good

Janette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and good value for money with an excellent airconditioner. the bed was super comfortable as well
Stayed 2 nights in Oct 2021
Response from Lisa and the Kimberley Croc Team. on 4 Nov 2021
Hi Janette Thank you so much for your review, it is appreciated We take providing a welcoming and comfortable stay for all our guests very seriously, and are delighted you found that our staff, rooms, and facilities all upheld our exacting standards. We look forward to seeing you again, when you next visit Kununurra and the East Kimberley!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The room was clean and comfortable and offered some respite from the heat. The studio had a small kitchen area with a microwave. Parking is tight, we managed to get a park in the locked grounds on the nights we stayed, but there would not be enough if every room was booked Staff were friendly. We would recommend staying her, with a grocery shop across the road and places to eat near by the location is great.
Stayed 4 nights in Sep 2021
Response from Lisa and the Kimberley Croc Team. on 4 Nov 2021
Hi Andrea Thank you for taking the time to share your experience at Kimberley Croc Motel. We are very lucky to be so centrally located (with a shopping centre across the road). It makes it very easy for guests to enjoy the shops, cafes and resturants. Thank you for staying with us and we would welcome you back anytime.

8/10 Good

Hamish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff - even allowed me to store our trailer at their home over night as there wasn't room at the motel. Just brilliant!!
Stayed 1 night in Aug 2021
Response from Lisa and the Kimberley Croc Team. on 22 Sept 2021
Hi Hamish Thank you so much for your review, it is appreciated. One of the things we pride ourselves most on is our "Kimberley" hospitality - we want our guests to feel comfortable and valued while staying with us! Thank you for staying with us and we would welcome you back anytime.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean and friendly. Basic rooms
Stayed 1 night in Aug 2021
Response from Lisa and the Kimberley Croc Team. on 11 Aug 2021
Thank you for taking the time to write a review. We hope you had an opportunity on your trip to enjoy the gardens and the pool at Kimberley Croc Motel.

8/10 Good

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room geat staff
Stayed 2 nights in Jul 2021
Response from Lisa and the Kimberley Croc Team. on 22 Sept 2021
Hi William Thank you for taking the time to write a review. We take providing a welcoming and comfortable stay for all our guests very seriously, and are delighted you found that our staff, rooms, and facilities all upheld our exacting standards. We hope that you will come and stay with us again next time you're in Kununurra!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night at the Croc Motel. Super friendly Kununurra welcome and free transfer from the airport. The room was comfortable. The microwave and plates etc were helpful for self catering.
Stayed 1 night in Jun 2021
Response from Lisa and the Kimberley Croc Team. on 9 Jul 2021
Thank you for taking the time to share your experience at Kimberley Croc Motel. We take providing a welcoming and comfortable stay for all our guests very seriously, and are delighted you found that our staff, rooms, and facilities all upheld our exacting standards

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Honestly, where do I start! But briefly this motel needs a thorough scrubbing. The room we had had dust balls and grime on floors. It may be swept, but never scrubbed and the smell of body odour lingered in the air. Parking was really at a premium. Difficult for most people to find a space. First in got a park! Some of the staff were very pleasant and accommodating. The owner needs to spend a little more money and give it a facelift. Would make a big difference. Oh, the hot water #shower system was not working. And speaking to other people, they also had no hot water some evenings. It’s just not good enough.. up the bar please for future guests.
Stayed 3 nights in Jun 2021
Response from Lisa and the Kimberley Croc Team. on 6 Jul 2021
I am so disappointed that your experience at Kimberley Croc Motel did not meet your expectations. We take cleanliness as a priority and we strive every day to deliver a good service. We take your comments very seriously and you will be happy to know that we have taken your feedback on board and have made some changes that will improve the experience for all our guests.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Lisa and the Kimberley Croc Team. on 7 Jul 2021
Thank you so much for your review, it is appreciated.

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt safe. My car was close and my dog could stay as well
Stayed 1 night in Jun 2021
Response from Lisa and the Kimberley Croc Team. on 24 Jun 2021
Thank you for taking the time to write a review. It was our pleasure to have you and your dog stay with us, we hope to see you again, if you ever visit Kununurra and the East Kimberley!

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
Easy to find, nice garden area and pets allowed with a bed especially for him
Stayed 1 night in Apr 2021
Response from Lisa and the Kimberley Croc Team. on 24 Jun 2021
Thank you for taking the time to write a review. One of the things we pride ourselves most on is our "Kimberley" hospitality - we want our guests to feel comfortable and valued while staying with us, including our furry guests! Our staff members work hard to make sure our gardens are as nice as possible for our guests, so they are glad to hear that all their hard work has paid off and that you liked our garden are.!