Front of property – evening/night

Reviews of Imperial Riverbank Hotel Kuching

3 out of 5
Imperial Riverbank Hotel Kuching
Jalan Tunku Abdul Rahman, Kuching, Sarawak

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 376 reviews" "
Rating 8 - Good. 158 out of 376 reviews" "
Rating 6 - Okay. 29 out of 376 reviews" "
Rating 4 - Poor. 6 out of 376 reviews" "
Rating 2 - Terrible. 2 out of 376 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dale, Blackburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good value priced option. A little tired looking on the inside but very comfortable and ideal location.
Stayed 4 nights in Feb 2024

8/10 Good

Izzul Haq

Travelled with family
Liked: Cleanliness
Convenient, shops around the hotel. Near the waterfront. Room was spacious but toilet in room had unpleasant smell.
Stayed 3 nights in Jan 2024

10/10 Excellent

FAUZILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Daneil

Stayed 2 nights in Dec 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Pg Aidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good.and Convenient
Stayed 3 nights in Nov 2023

10/10 Excellent

Hwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, clean。
Stayed 2 nights in Nov 2023

10/10 Excellent

Hwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are buses to Bako, Semenggoh and Damai Beach (weekends) next to the hotel. Very clean, plenty of water in the bathroom, and friendly staff. It takes 15 minutes to walk to Darul Hana Bridge. The only drawback is that there are no river view rooms.
Stayed 1 night in Nov 2023

8/10 Good

Nur Akmatilla

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Pg Aidah

Travelled with group
Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Stayed 1 night in Oct 2023

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and decor are nice
Stayed 3 nights in Sep 2023

10/10 Excellent

Liangying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful except there is no parking Not good for friends visiting u
Stayed 3 nights in Sep 2023

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to waterfront, topspot seafood. Love the spacious room even though it doesn't have window. Overall a pleasant stay.
Stayed 2 nights in Sep 2023

4/10 Poor

Shawna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible smells everywhere. My first room smelled of smoke, the staff were kind enough to move me to a room doused in floral scent instead, which was marginally better. Immediately smelled like rotten eggs when I turned on the shower so I was unable to shower after my flight - hydrogen sulfide from bacteria in pipes (dangerous) that hotel should look into fixing. The only upside was that the bed was comfy so it did the job for the one night I needed it. Do yourself a favour, and book into a hostel instead if you're looking for an actual livable accommodation.
Stayed 1 night in Aug 2023

8/10 Good

hwee kiang

Liked: Staff & service
Disliked: Cleanliness
Need to improve on room cleanliness. Lift not working properly..
Stayed 4 nights in Aug 2023

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Amenities, property conditions & facilities
BreKfast only suitable for locals. Limited choice. Not many cafe close by. Location on riverbank is convienent to walk around to see historocal site. Using "Grab" for trandport is very convenient and cheap.
Stayed 4 nights in Aug 2023

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service
Staff were very helpful and friendly. The location is perfect, right on the riverbank and close to many food options.
Stayed 1 night in Jul 2023

8/10 Good

Rudolf

Travelled with partner
Liked: Staff & service
This property is value for money, it’s clean and comfortable. Not fancy or modern but excellent value for one night or even a few. Parking is an issue, and they need to do something about their pillows. Otherwise a great little place for a good price.
Stayed 1 night in Jun 2023

6/10 Okay

THIPAK

Stayed 2 nights in Jun 2023

8/10 Good

Kok Seong

Stayed 1 night in Jun 2023

10/10 Excellent

Yussof Abd Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay, very convinience as everything nearby and easy access, room can be improve, housekeeping was fast and alert when we request, excellent!
Stayed 1 night in Apr 2023

10/10 Excellent

Hainny Haryaty

Stayed 1 night in May 2023

10/10 Excellent

Mohd Yussof

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel to stay in Kuching with many interesting and attaractuve places nearby where you can just reach by walking distance, keep up the good service Imperial Riverbank, for sure will stay again for my next trip.
Stayed 2 nights in May 2023

8/10 Good

Virginia

Stayed 2 nights in Mar 2023

6/10 Okay

Toh Kian

Liked: Cleanliness, staff & service
Disliked: Amenities
Run down and need to spruce up Unattractive dining Wifi was working intermittently Housekeeping was good

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Bed can be newer and more comfortable.
Stayed 2 nights in Nov 2022

6/10 Okay

nik

Stayed 1 night in Nov 2022

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay. Limited on-site public parking. Breakfast available for stayed-in guests, but limited to a-la-cart due to pandemic.
Stayed 1 night in Nov 2020

10/10 Excellent

Paul, Yakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Steve went out of his way to make my trip enjoyable happened to be here when the travel restrictions were put in place and staff was very helpful in explaining what was going on
Stayed 4 nights in Mar 2020

10/10 Excellent

P C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very good hotel.Staff very helpful. Great location on waterfront.Bus and ferry stop immediately adjacent. Good asian choices for breakfast, not so .much western but more than adequate.Some traffic noise depending on room
Stayed 2 nights in Mar 2020

10/10 Excellent

Phil, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a well managed hotel on the waterfront. Staff are great, good location bang on waterfront with bus stop,ferry and mall right outside. Good choice of eateries close by. Highly recommended.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and value for money
Stayed 3 nights in Feb 2020

8/10 Good

DD

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast in one of the reason for me in this hotel but quite disappointing for declining in the quality in recent years, even though very limited variety but I satisfied with the taste. Been here since 2018 and occasionally check in here until today. Now, the taste quite poor like they hiring new chef or what, I am not sure. However the room service was magnificent with reasonable price. Moreover, there was also declining in room cleanliness especially in toilet area. I love this hotel, this is one of my favorite place to stay in city center so I do hope that this hotel will improve.
Stayed 2 nights in Feb 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta choice for Kuching
Great place to stay on the Kuching riverfront. No problems at all. Room was clean, quiet, good internet, good bed and shower. Breakfast buffet was good. Staff were friendly. I recommend and would stay there again.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

2/10 Terrible

Adillah

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok
Stayed 1 night in Feb 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
This is a nicely located property, right at the riverwalk, the room was clean and comfortable, the staff were very nice. A real decent breakfast was included.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big space, nice environment. near to everything
Stayed 3 nights in Jan 2020

8/10 Good

Yanek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

TIEK LEONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to food area and riverbank
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Stratigic location
Stayed 1 night in Dec 2019