Sanctuary Resort

Photo gallery for Sanctuary Resort

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Beach nearby, beach towels, fishing
Beach nearby, beach towels, fishing
Beach nearby, beach towels, fishing
Outdoor pool

Overview of Sanctuary Resort

Sanctuary Resort

3.0 star property

Guests rated this property 2.5/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
Map
Lot 342, Mukim Sungai Karang, Kuantan, Cherating, Pahang, 26080

Explore the area

  • Popular LocationCherating Beach7 min drive
  • Popular LocationBalok Beach10 min drive
  • Popular LocationBukit Cerung Kelubi10 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)38 min drive

Choose dates to view prices

Premium Room, 3 Bedrooms

  • 126 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Premium Room, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Basic Apartment, 3 Bedrooms

  • 126 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Basic Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Apartment, 2 Bedrooms, Partial Sea View

  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment, 3 Bedrooms, Partial Sea View

  • 130 sq m
  • 3 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

About this area

Cherating

Located in Cherating, Sanctuary Resort is on the riverwalk. Natural Batik Factory and Central Point Kemaman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cherating Beach and Balok Beach. With kayaking, scuba diving and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cherating Beach - 7 min drive
  • Balok Beach - 10 min drive
  • Bukit Cerung Kelubi - 10 min drive
  • Cherating Turtle Sanctuary - 13 min drive
  • Pantai Cherating - 19 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

About this property

Sanctuary Resort

3-star aparthotel near the beach
Catch some rays at the nearby beach or spend the day on-site at a marina, then enjoy a meal at one of Sanctuary Resort's 2 restaurants. Each apartment features WiFi and a balcony, plus a kitchenette with a fridge and a hob. Guests can appreciate conveniences, such as a living room and a dining area, and other amenities include room service and a TV.
Sanctuary Resort offers 110 air-conditioned accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 3-star aparthotel has kitchenettes with fridges, hobs, separate dining areas and kitchenware and utensils.

Bathrooms include baths or showers. This Cherating aparthotel provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Malay

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • WiFi available (MYR 8 per night)

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Family friendly

  • Children stay free
  • Free cot/infant bed
  • Children's pool

Restaurants on site

  • River View
  • Tropicana
  • The Terrace

Kitchenette

  • Fridge
  • Hob
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: MYR 45 per night

Bathrooms

  • Bath or shower
  • Free toiletries

Living spaces

  • Living room
  • Dining room

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Porter/bellboy
  • Front desk (limited hours)
  • Gift shop/newsstand
  • Corner/local shop

Location highlights

  • Near the sea
  • On the riverwalk

Things to do

  • Fitness centre
  • Marina on site
  • Fishing on site
  • Boat tours on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

General

  • 110 rooms
  • 5 floors
  • 3 buildings

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 45 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: MYR 8 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 8 per night (rates may vary)
  • Airport shuttle fee: MYR 200 per vehicle (roundtrip)
  • Kitchen/kitchenette fee: MYR 50
  • Rollaway bed fee: MYR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Cherating
Sanctuary Resort Cherating
Sanctuary Resort Cherating
Sanctuary Resort Aparthotel
Sanctuary Resort Aparthotel Cherating

Frequently asked questions

Overall score and ratings

2.6
Rating 5 - Excellent. 0 out of 36 reviews
5 - Excellent 0%
Rating 4 - Good. 6 out of 36 reviews
4 - Good 17%
Rating 3 - Okay. 15 out of 36 reviews
3 - Okay 42%
Rating 2 - Poor. 10 out of 36 reviews
2 - Poor 28%
Rating 1 - Terrible. 5 out of 36 reviews
1 - Terrible 14%

2.5/5

Cleanliness

2.9/5

Staff & service

3.0/5

Amenities

2.5/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, room comfort
Abandoned Resort
It was a bad trip for my family. Although it has been refunded but seriously its a trauma for my family. The resort was a abandoned resort. Closed and not operated anymore and I made a booking without knowing it.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family and small children, Business traveller
Liked: Staff & service
The property looked deteriorated. The landscape not in proper maintenance. But the staffs are frendly n rooms are clean. They need to refurbish n change their furniture immediately.
Stayed 1 night in Sep 2019

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019

2/5 Poor

Disliked: Property conditions & facilities, room comfort
need to renovate the building and replace the mattress. A lot of old stuff
Stayed 1 night in Feb 2019

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
My first and definitely my last here. Totally a run down resort. Overcharged with the rate and sorry state of the place provided.
Stayed 1 night in Jun 2018