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Sanctuary Resort

Photo gallery for Sanctuary Resort

Property grounds
Beach nearby, beach towels, fishing
Beach nearby, beach towels, fishing
Beach nearby, beach towels, fishing
Outdoor pool

Overview of Sanctuary Resort

Sanctuary Resort

3.0 star property

Popular amenities

  • Pool
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
Map
Lot 342, Mukim Sungai Karang, Kuantan, Cherating, Pahang, 26080

Explore the area

  • Popular LocationNight Market6 min drive
  • Popular LocationCherating Beach7 min drive
  • Popular LocationBalok Beach10 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)38 min drive

Room options

About this area

Cherating

Located in Cherating, Sanctuary Resort is on the riverwalk. Limbong Art and Natural Batik Factory are cultural highlights, and travellers looking to shop may want to visit Night Market and Natural Batik Factory. With kayaking, scuba diving and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Night Market - 6 min drive
  • Cherating Beach - 7 min drive
  • Limbong Art - 9 min drive
  • Cherating River - 9 min drive
  • Balok Beach - 10 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

Restaurants

  • D' Cherating Cafe - 5 min drive
  • D Cherating Restaurant RnR - 5 min drive
  • Restoran Sri Mahligai - 6 min drive
  • Little Bali - 9 min drive
  • Restoran Duyong - 9 min drive

About this property

Sanctuary Resort

3-star aparthotel near the beach
Catch some rays at the nearby beach or spend the day on-site at a marina, then enjoy a meal at one of Sanctuary Resort's 2 restaurants. Each apartment features WiFi and a balcony, plus a kitchenette with a fridge and a stovetop. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include room service and a TV.
Sanctuary Resort offers 110 air-conditioned accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, separate dining areas and kitchenware and utensils.

Bathrooms include baths or showers. This Cherating aparthotel provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Malay

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • WiFi available (MYR 8 per night)

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool

Restaurants on site

  • River View
  • Tropicana
  • The Terrace

Kitchenette

  • Fridge
  • Stovetop
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Breakfast available for a fee
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: MYR 45 per night

Bathrooms

  • Bath or shower
  • Free toiletries

Living spaces

  • Dining room

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Porter/bellboy
  • Front desk (limited hours)
  • Corner/local shop
  • Gift shop/newsstand

Location highlights

  • Near the sea
  • On the riverwalk

Things to do

  • Fitness centre
  • Boat tours on site
  • Marina on site
  • Fishing on site
  • Scuba diving nearby
  • Kayaking nearby
  • Sailing nearby

General

  • 110 rooms
  • 5 floors
  • 3 buildings

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 45 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: MYR 8 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 8 per night (rates may vary)
  • Airport shuttle fee: MYR 200 per vehicle (roundtrip)
  • Kitchen/kitchenette fee: MYR 50
  • Rollaway bed fee: MYR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Cherating
Sanctuary Resort Cherating
Sanctuary Resort Cherating
Sanctuary Resort Aparthotel
Sanctuary Resort Aparthotel Cherating

Frequently asked questions

Does Sanctuary Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sanctuary Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Resort?

Self-parking is free at this property.

What time is check-in at Sanctuary Resort?

Check-in is from 2 PM - 11 PM.

What time is check-out at Sanctuary Resort?

Checkout is at noon.

Does Sanctuary Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 200 per vehicle applies.

Where is Sanctuary Resort located?

Offering direct access to the beach, this Cherating aparthotel is on the riverwalk and within 6 mi (10 km) of Night Market, Cherating Beach and Balok Beach. Pantai Cherating and Cherating River are also within 9 miles (15 km).

Reviews

5.2
Rating 10 - Excellent. 0 out of 36 reviews" "
" "10 - Excellent 0%
Rating 8 - Good. 6 out of 36 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 15 out of 36 reviews" "
" "6 - Okay 42%
Rating 4 - Poor. 10 out of 36 reviews" "
" "4 - Poor 28%
Rating 2 - Terrible. 5 out of 36 reviews" "
" "2 - Terrible 14%

5.1/10

Cleanliness

5.7/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Abandoned Resort
It was a bad trip for my family. Although it has been refunded but seriously its a trauma for my family. The resort was a abandoned resort. Closed and not operated anymore and I made a booking without knowing it.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service
The property looked deteriorated. The landscape not in proper maintenance. But the staffs are frendly n rooms are clean. They need to refurbish n change their furniture immediately.
Stayed 1 night in Sep 2019

6/10 Okay

Sashila

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
need to renovate the building and replace the mattress. A lot of old stuff
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
My first and definitely my last here. Totally a run down resort. Overcharged with the rate and sorry state of the place provided.
Stayed 1 night in Jun 2018

8/10 Good

intan, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay if you want a village experience
I stayed in 3 rooms apartment facing beach. Block C. My room was 3406. Rooms were clean. The staffs was always smiling eventhough they were shortage of staff. If you are not fussy and looking for a village experience you should stay here.
Stayed 1 night in Jun 2018

4/10 Poor

Hanna, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only offered a beautiful of the ocean
Hotel and rooms condition are really outdated and dirty. Room amenities are limited and poor quality. Bring your own soap, toilet papers and shampoos. Too expensive in comparison to the room condition and price. Lot of trash near the beach parameter surrounding the hotel. The beach however was gorgeous . The location is very remote with no real eating places nearby.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of mosqitoes
No mineral water nor coffee tea sugar were given to us. 1st and last exp
Stayed 2 nights in Mar 2018

8/10 Good

Azizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area for family

8/10 Good

Lynley

Liked: Cleanliness, staff & service, room comfort
Overall is ok..Just only the bedsheet and blanket are a bit old... I love this area ...