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Grand Puteri Hotel

Photo gallery for Grand Puteri Hotel

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Twin Room | Minibar, desk, soundproofing, iron/ironing board

Overview of Grand Puteri Hotel

Grand Puteri Hotel

3-star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
PT 3981, Jalan Masjid Abidin, Bandar Kuala Terengganu, Kuala Terengganu, Terengganu, 20100

Explore the area

  • Popular LocationKampung Cina6 min walk
  • Popular LocationPasar Payang6 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium10 min walk
  • AirportKuala Terengganu (TGG-Sultan Mahmood)26 min drive

Room options

About this area

Kuala Terengganu

Grand Puteri Hotel is located in Kuala Terengganu. Terengganu Craft Cultural Centre and Terengganu State Museum are cultural highlights, and travellers looking to shop may want to visit Pasar Payang and Kampung Cina.

What's nearby

  • Zainal Abidin Mosque - 3 min walk
  • Kampung Cina - 6 min walk
  • Pasar Payang - 6 min walk
  • Central Market - 6 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 10 min walk

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 30 min drive


  • MD Curry House - 4 min walk
  • Star Anise - 7 min walk
  • Fauzi Nasi Kerabu - 8 min walk
  • Uncle Chua Signature - 8 min walk
  • Killiney Kopitiam - 9 min walk

About this property

Grand Puteri Hotel

3-star hotel
Take advantage of a cafe, dry cleaning/laundry services and a business centre at Grand Puteri Hotel. The on-site restaurant, Puteri Coffee House, features light fare. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk, free newspapers and barbecues
  • A front desk safe, a banquet hall and luggage storage
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 173 rooms offer comforts such as air conditioning, as well as perks such as free Internet and sound-insulated walls. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks


English, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Puteri Coffee House

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms


  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room


  • BBQ grill(s)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower


  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Desk
  • Iron/ironing board
  • Soundproofing

Similar properties

See similar properties



Check-in time starts at 3 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel
Grand Puteri Kuala Terengganu
Grand Puteri
Grand Puteri Hotel Hotel
Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel Hotel Kuala Terengganu

Frequently asked questions

Does Grand Puteri Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 2 Mar 2023 start from RM 103.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Puteri Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Puteri Hotel?

Self-parking is free at this property.

What time is check-in at Grand Puteri Hotel?

Check-in begins at 3 PM.

What time is check-out at Grand Puteri Hotel?

Checkout is at noon.

Where is Grand Puteri Hotel located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Zainal Abidin Mosque, Kampung Cina and Pasar Payang. Central Market and Istana Maziah are also within 10 minutes.

Can I cancel my reservation for free at Grand Puteri Hotel and receive a full refund?

Yes, Grand Puteri Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Puteri Hotel cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 70 out of 277 reviews" "
" "10 - Excellent 25%
Rating 8 - Good. 113 out of 277 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 69 out of 277 reviews" "
" "6 - Okay 25%
Rating 4 - Poor. 22 out of 277 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 3 out of 277 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




6/10 Okay


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic Location, dont like- no ironing board and dificult to used the iron

4/10 Poor


Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable. *Given stained towel. *Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room. *blood stained on the wall and on toilet curtain. *cigarete smells.
Stayed 4 nights in Aug 2022

4/10 Poor

Min Tze

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A terrible experience
I have no idea how this hotel got such high rating before this. The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification. I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am. I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated. The only consolation is the attitude of the staffs are good. In nutshell: 1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this. 2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross. 3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast? 4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128. Don’t stay in this hotel unless you absolutely have to.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the man and boy pool site very dirty and my son found berudu in the pool very dirty
Stayed 1 night in Mar 2021

8/10 Good


Business traveller
Liked: Cleanliness, room comfort
quite ok...clean n comfort...staff is average, maybe need more training on customer service
Stayed 3 nights in Aug 2020

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The besttt hotel
Stayed 1 night in Sep 2020

8/10 Good


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses. Cleanliness is ok with the room/hotel.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Md Johari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020