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Grand Puteri Hotel

Photo gallery for Grand Puteri Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Twin Room | Minibar, desk, soundproofing, iron/ironing board

Overview of Grand Puteri Hotel

Grand Puteri Hotel

3.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
PT 3981, Jalan Masjid Abidin, Bandar Kuala Terengganu, Kuala Terengganu, Terengganu, 20100

Explore the area

  • Popular LocationKampung Cina6 min walk
  • Popular LocationPasar Payang6 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium10 min walk
  • AirportKuala Terengganu (TGG-Sultan Mahmood)25 min drive

Room options

About this area

Kuala Terengganu

Grand Puteri Hotel is located in Kuala Terengganu. Istana Maziah and Kampung Cina are cultural highlights, and travellers looking to shop may want to visit Pasar Payang and KTCC Mall.

What's nearby

  • Kampung Cina - 6 min walk
  • Pasar Payang - 6 min walk
  • Istana Maziah - 6 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 10 min walk
  • Bukit Che Long - 7 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

About this property

Grand Puteri Hotel

3-star hotel
At Grand Puteri Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a business centre. The on-site restaurant, Puteri Coffee House, features light fare. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A front desk safe, free newspapers and barbecues
  • A banquet hall, luggage storage and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guest rooms at Grand Puteri Hotel offer perks, such as air conditioning, as well as amenities, such as complimentary high-speed (wired) Internet access and soundproofing. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Puteri Coffee House

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel
Grand Puteri Kuala Terengganu
Grand Puteri
Grand Puteri Hotel Hotel
Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel Hotel Kuala Terengganu

Frequently asked questions

Does Grand Puteri Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Puteri Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Puteri Hotel?

Self-parking is free at this property.

What time is check-in at Grand Puteri Hotel?

Check-in begins at 3 PM.

What time is check-out at Grand Puteri Hotel?

Checkout is at noon.

Where is Grand Puteri Hotel located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Kampung Cina, Pasar Payang and Istana Maziah. Sultan Ismail Nasiruddin Shah Stadium and Kuala Terengganu Drawbridge are also within 1 mile (2 km).

Can I cancel my reservation for free at Grand Puteri Hotel and receive a full refund?

Yes, Grand Puteri Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Puteri Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 70 out of 275 reviews
5 - Excellent 25%
Rating 4 - Good. 112 out of 275 reviews
4 - Good 41%
Rating 3 - Okay. 68 out of 275 reviews
3 - Okay 25%
Rating 2 - Poor. 22 out of 275 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 275 reviews
1 - Terrible 1%

3.7/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

3.0/5

Eco-friendliness

2/5 Poor

BASTIAH
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable. *Given stained towel. *Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room. *blood stained on the wall and on toilet curtain. *cigarete smells.
Stayed 4 nights in Aug 2022

2/5 Poor

Min Tze
Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A terrible experience
I have no idea how this hotel got such high rating before this. The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You canโ€™t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification. I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am. I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated. The only consolation is the attitude of the staffs are good. In nutshell: 1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Donโ€™t not deserve 3-stars. A boutique hotel will be better than this. 2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross. 3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast? 4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128. Donโ€™t stay in this hotel unless you absolutely have to.
Stayed 1 night in Apr 2021

4/5 Good

Verified traveller
Stayed 1 night in Apr 2021

1/5 Terrible

Verified traveller
Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the man and boy pool site very dirty and my son found berudu in the pool very dirty
Stayed 1 night in Mar 2021

4/5 Good

MOHAMAD YUSOF
Business traveller
Liked: Cleanliness, room comfort
quite ok...clean n comfort...staff is average, maybe need more training on customer service
Stayed 3 nights in Aug 2020

5/5 Excellent

Anis
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The besttt hotel
Stayed 1 night in Sep 2020

4/5 Good

ZAKARIA
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COSY & GOOD LOCATION HOTEL FOR A VISIT TO KT.
The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses. Cleanliness is ok with the room/hotel.
Stayed 2 nights in Jul 2020

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Md Johari
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Verified traveller
Business traveller
Disliked: Cleanliness
A lot of cockroach at room
Stayed 3 nights in Feb 2020