Does Grand Puteri Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Puteri Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Puteri Hotel?

Self-parking is free at this property.

Where is Grand Puteri Hotel located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Zainal Abidin Mosque, Kampung Cina and Pasar Payang. Central Market and Ho Ann Kiong are also within 10 minutes.

Grand Puteri Hotel Reviews, Deals & Photos 2025

About the area

Kuala Terengganu is home to Grand Puteri Hotel. Terengganu Craft Cultural Centre and Terengganu State Museum are cultural highlights, and travellers looking to shop may want to visit Pasar Payang and Kampung Cina. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ismail Nasiruddin Shah Stadium or Sultan Mizan Zainal Abidin Stadium.

Visit our Kuala Terengganu travel guide

8/10 Good

Roland

22 Aug 2023

Liked: Cleanliness, staff & service

We have stayed many times over the years on holidays on Malaysia’s east coast we use Kuala Terengganu as a stop over between islands, Due to Covid this our first visit since 2019 and the hotel has improved a lot

Stayed 1 night in Aug 2023

6/10 Okay

NOOR HAYATI

22 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Strategic Location, dont like- no ironing board and dificult to used the iron

4/10 Poor

BASTIAH

10 Aug 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable. *Given stained towel. *Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room. *blood stained on the wall and on toilet curtain. *cigarete smells.

Stayed 4 nights in Aug 2022

8/10 Good

Duke

18 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient

Stayed 1 night in Mar 2024

8/10 Good

Moise

11 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2023

8/10 Good

Ismail

4 Dec 2022

Stayed 1 night in Nov 2022

8/10 Good

Mukhtar

18 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2021

4/10 Poor

Min Tze

17 Apr 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

A terrible experience

I have no idea how this hotel got such high rating before this. The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification. I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am. I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated. The only consolation is the attitude of the staffs are good. In nutshell: 1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this. 2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross. 3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast? 4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128. Don’t stay in this hotel unless you absolutely have to.

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

9 Apr 2021

Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

30 Mar 2021

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

the man and boy pool site very dirty and my son found berudu in the pool very dirty

Stayed 1 night in Mar 2021

8/10 Good

MOHAMAD YUSOF

19 Oct 2020

Liked: Cleanliness, room comfort

quite ok...clean n comfort...staff is average, maybe need more training on customer service

Stayed 3 nights in Aug 2020

10/10 Excellent

Anis

8 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The besttt hotel

Stayed 1 night in Sep 2020

8/10 Good

ZAKARIA

6 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COSY & GOOD LOCATION HOTEL FOR A VISIT TO KT.

The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses. Cleanliness is ok with the room/hotel.

Stayed 2 nights in Jul 2020

10/10 Excellent

SITI NURUL IZZIATI

21 Aug 2020

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

19 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

8/10 Good

Md Johari

27 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

8/10 Good

Muhammad Shawal

24 May 2020

Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

7 Feb 2020

Disliked: Cleanliness

A lot of cockroach at room

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

6 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything meets my expectation EXCEPT there was a baby cockroach when we turn on the light for the first time. Other than that it was superb.

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

24 Dec 2019

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

The hotel looks impressive from the outside. Convenient location. Good service. Breakfast is good. Room needs renovation and more cleanliness. Old, greyish looking bath towels. No toiletries, except for a shower gel dispenser. The TV didn't work (no channels tuned in). Free wifi didn't work in room, only in the lobby. I also saw two cockroaches in the room. Clerk tried to ask me to pay the 10 MYR tax at check out, while I've already paid for it at check in.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

24 Dec 2019

Liked: Cleanliness

Good for me

Stayed 1 night in Dec 2019

8/10 Good

Zul, Kelantan

9 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Worth to pay

Stayed 2 nights in Dec 2019

6/10 Okay

Zainai

7 Dec 2019

Disliked: Room comfort

Revise The Star rating

Expected a good 3*, but it was not. The toilet/shower room is always wet. The airconditional unit located at a bad location.

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

28 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Very good Selesa Bersih Makanan sedap

Stayed 1 night in Nov 2019

8/10 Good

NURMADINAH

13 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

Grand Puteri Hotel

Choose dates to view prices

Photo gallery for Grand Puteri Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Superior Double Room (with Breakfast)

Superior Double Room (with Breakfast)

Highlights

View all photos for Deluxe Twin Room (with Breakfast)

Deluxe Twin Room (with Breakfast)

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property