Does Swiss Garden Residence By GH Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM to 10 PM.

Is Swiss Garden Residence By GH Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Garden Residence By GH Suites?

Self-parking is free at this property.

What time is check-in at Swiss Garden Residence By GH Suites?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

Does Swiss Garden Residence By GH Suites provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MYR 250 per vehicle applies.

Where is Swiss Garden Residence By GH Suites located?

Located in Bukit Bintang, this aparthotel is within a 15-minute walk of Jalan Alor and Berjaya Times Square. Pavilion Kuala Lumpur and Petaling Street are also within 1 mile (2 km). Imbi Station is 11 minutes by foot and Bukit Bintang Station is 13 minutes.

Swiss Garden Residence By GH Suites Reviews, Deals & Photos 2025

10/10 Excellent

Lim

5 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best unit n overall nice wt all basis .

Nice location..very big unit.just nice for my family..my daughter love it so much .decide to extended the stay next time n also would recomemded to.friend n relative .

Stayed 1 night in Nov 2018

2/10 Terrible

Sangjun

4 Jan 2020

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

4 Nov 2019

Disliked: Staff & service

Check In Nightmares

Swiss Garden Residence is no longer manage by the hotel but individual owner. Upon arriving trying to call the number given at my confirmation slip but number cannot be reached and been trying to call for more than an hour. Luckily able to get in touch with whatsapp after trying to call for more than hour. I have to call hotels.com service center and they have been very helpful in locating and calling the unit owner. With this i thank them so much. And i really appreciate they stay on the line with me while trying to solve the problem. Room condition are basic but still okay.. to come here, please bring your own toiletries even a soap or shower gel. TV is a nightmare.

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

26 Aug 2019

Liked: Property conditions & facilities

Location is close to Jalan Alor and shopping area. It is behind Swiss Garden Hotel and please clearly communities with Grab driver to avoid confusion.

Stayed 1 night in Aug 2019

2/10 Terrible

Catherine

12 Aug 2019

Disliked: Staff & service, property conditions & facilities

Very bad experience in the facility

Very bad expertise and made our holiday down mood Firstly, the unclear information from Hotel.com how to check in, made we spent 30 minutes for oversea call to settle the check in Second, no parking free available for us as Hotel.com stated Free parking at this facility Thirdly, the facility is not as same as the photos, not clean and safety The worst thing is hotel.com customer service representative was not know well what is the policy in the facility and they took time to chekc and check and quite rude to us when we point out their poor knowledge I suggest that if you don’t want your holiday down mood, you should not book this facility

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

11 Jul 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

水漏れ、停電などで最悪

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

7 Jul 2019

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

We thought it was a scammed. Ty were uncontactable

A check in time of 3pm was agreed after a telephone call at 12pm. However nobody was there to check us in and in any case, we thought we were scammed and by 4pm, we chartered a taxi to take us to the nearest hotel. That experience was frightening. All the amenities described was not there and therefore a breach of contract and breach of trade description. The plumbing was dismal and the washing machine plumb out was blocked, the sinks in both the toilet and kitchen were blocked. Therea were no cooking utensils apart from one fry pan. The extractor light was burnt. There were inadequate lighting in the kitchen which is in a constant state of partial darkness. Absolutely shocking. The worse thing about it was that when we arrived at the hotel, we rang the mobile malaysia number many many times and Mr Ali does not even bother picking his telephone up.We seriously thought we have been scammed.

Stayed 12 nights in Jun 2019

8/10 Good

Verified traveller

17 May 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The property met our expectations but the owner did not .... Used phone number supplied by Expedia but owner claimed to have not received the booking from Expedia and did not have any other apartments. We travelled to the apartments and fronted him, he still claimed not to have received our booking but suddenly had an apartment available ??? Said he would be contacting Expedia but we heard nothing further from him.

Stayed 1 night in May 2019

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