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Reviews of Sun Inns Hotel D'mind 1 Seri Kembangan

2 out of 5
Sun Inns Hotel D'mind 1 Seri Kembangan
44, Jalan Dagang SB 4/2, Tmn Sungai Besi Indah, Seri Kembangan, Selangor

Reviews

6.2
Rating 10 - Excellent. 9 out of 49 reviews" "
Rating 8 - Good. 10 out of 49 reviews" "
Rating 6 - Okay. 12 out of 49 reviews" "
Rating 4 - Poor. 12 out of 49 reviews" "
Rating 2 - Terrible. 6 out of 49 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

9.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rahim

Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No email from me , hotel smelly n mosquito
Stayed 3 nights in Jan 2020

10/10 Excellent

Azhairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

2/10 Terrible

Nurul Maryam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Farah, Sungai Petani,Kedah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect. Easy parking. Lots of convenience shop. Restaurant. Near railway. Staff are very friendly nice to meet you guys. Giving you 4 star 🌟🌟🌟🌟
Stayed 1 night in Oct 2019
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

10/10 Excellent

Marlina, Bukit Mertajam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay i ever had for 3 star hotel. Lots of restaurant and easy to use public transport and near KTM railway. The surrounding are good. Beds are very nice. Air-conditioning also good. Staff very kind and friendly. I love it 😍. You will never regrate when staying here. Keep a good work 💪
Stayed 1 night in Oct 2019
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

10/10 Excellent

Michelle, Johor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all friendly. Feel happy to stay here. 2nd time staying here. Good service. They treat me like family.
Stayed 1 night in Oct 2019
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

10/10 Excellent

Jong, Muar,Johor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it is my first stay, i am very recommended for this stay. Very comfy and silences. Rather than the hotel i've staying before, the surrounding is middle of the city. Get easiest to go anyway by taking public transport (bus,grab) also KTM. Also have night market "Downtown" for you who sleep late-night to hangout with. Nearest The Mines Mall, Cinema and other entertainment activities. Good and friendly staff as well. Very Very and Very recommended !!! Giving u guys 5 Star.
Stayed 1 night in Oct 2019
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convinient. Will book in future to save my cost
Stayed 1 night in Oct 2019
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

4/10 Poor

Fitri

Liked: Staff & service
Stayed 3 nights in Oct 2019

4/10 Poor

Law

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
so so and low
16 rooms we order, i receive complain that some room have cockroach, the rooms is not enough clean when hangover to us, towel and blanket still have some blood or dirty on it. the room is ok for budget but the cleanliness is low.
Stayed 2 nights in Apr 2019
Response from staff on 17 Apr 2019
Dear Mr / Mrs Law Meng Keong, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Thanks

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2018
Response from sue on 26 Sept 2018
Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. Thank you

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018
Response from Max Khoo on 5 Sept 2018
no comments

10/10 Excellent

FayyadhFadila, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Services. Thanks for having us.
Stayed 1 night in Jul 2018
Response from om on 27 Jul 2018
Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future.

8/10 Good

Nur farahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Haffiz Baharuddin on 6 Mar 2018
Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important. Thank you Operation Manager

6/10 Okay

Fauzee

Disliked: Staff & service
Stayed 2 nights in Feb 2018
Response from Haffiz Baharuddin on 23 Feb 2018
Dear Valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future.

6/10 Okay

Verified traveller

Disliked: Cleanliness
It was budjet. What else u can expect.
It call budjet hotel. So it be. Not enough space to perfome solat. Ovarall ok
Stayed 2 nights in Nov 2017
Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important. Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Budget hotel
Essentially 2 beds and a bathroom. Wifi was weak. Corridor noises easily heard in the room. Had a cockroach in the room during one of my nights' stay. Cleanliness still acceptable for a budget hotel.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Close to mall and food
My purpose of travel was attending my graduation ceremony and I had a 4 days 3 nights stay at this hotel. The stay was ok. It's a BUDGET hotel after all so you cannot expect too much out of it. But the good things are: 1. The mall is in walking distance. 2. The nasi lemak at the mualana is really good. ( plus there's many food stores around that area.) tips? : it's better to pick the room with window.

2/10 Terrible

Zol, Sungai Petani, Kedah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel in a dirty surrounding
1. The counter service gentleman and ladies never smile! 2. I was not given breakfast coupons for the two days. During the check out, I discovered that the other occupants had their coupons to a nearby restaurant. When I asked the counter lady why I was not given the coupons, she blamed me for not asking for the coupons. 3. I hope that I will be given the compensation for that. 4. The room has no window, and is very crammed.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
"Free wifi" seems that it just a tricky slogan ....

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
good for few budget
Just a sudden booked.

2/10 Terrible

Siti munirah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air con is not working. My room is windowless so only depend on a fan, coz us sweating in the middle of the night. As I booked for 2 nights stay, the housekeeping staff knocked on our door on the second day afternoon to ask us check out.I think there was a miscommunication between front desk staff and housekeeping staff or receiption staff has given wrong information? Sigh..please improve. Thank you.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
There's problem with water supply in our room, we called for service and we just go out to walk around. At night when we want to take our shower, we realised that they didn't fix the water problem and yet they blame us cause we didn't stay in room to wait for the service.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanliness needs improvement. Shortened my stay but very disappointed i was not able to get my refund back.

8/10 Good

Sharon, Malaysia

Liked: Cleanliness
Nice staff
HQ staff Mr. Saw is very helpful :)
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

10/10 Excellent

Muhammad Hanif, Kelantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun Inns D'Mind is the best budget hotel.
I love it. I would choose sun inns d'mind my home away from home. I will recommend it to my colleague. Pleasant stay and comfort services are it main ingredient to be the best budget hotel in Malaysia.
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

6/10 Okay

rizal romanjo, SBH

Liked: Cleanliness, staff & service, room comfort
Quite good
Good but if water pressure in the bathroom more bit increase,it's could be better.

2/10 Terrible

Vince , Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Good LOCATION but Super Dirty
I checked in hotel late evening, however i have informed the hotel early about my late check in. But, the Room is super dirty especially the bed sheet and the towel. The room seem like not use by long times, the grey colour bed sheet, the towers had the yellow colour spots. There had some noise from the road side in the middle of night, cause by the vehicle, where people came for supper at the restaurant24hr nearby. the safety is worse, there have security for the main door to the hotel room, BUT the staircase door is open and accessible for public. i witness some outsider or visitor just access the room through the staircase without any key or access card. If you really just concern about location and no other better choice, then you could only consider this particular hotel. The location is nice, 24 restaurant, mini mart, and near to the Mines Shopping Malls, as well as Komuter Train station.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Near to public transport
Noisy and room not clean but near to public transport

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To ordinary
The room are small with less accesories

10/10 Excellent

creek prince, upm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service
Enjoyable with best form of satisfaction
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

6/10 Okay

Vainz, Malaysia

Disliked: Cleanliness
Nice cheap budget hotel
Good for few days stay, rooms not entirely clean, but toilet is okay. Toothbrush not provided. Wifi speed was okay. Had some problem with wifi, but the receptionist don't know how to reset the modem. Luckily the night shift guy is able to help me. Bed sheets seems okay, but feels a bit old.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You gets what you pays for
I booked this hotel because of the reviews and the price but was unprepared for the level of quality I was paying for. The sheets were grey, the thin blanket was stained, the shower sprayed onto the bathroom floor right next to the toilet and the AC was noisy. A loud buzzing noise was happening some of the time just outside of the hotel near my room. I guess people thought it was OK since it's very economical but I'm used to a higher standard and moved out the day after moving in, sacrificing one day's rental cost so I could move to a much superior hotel at more than double the price. Overall, the place wasn't terrible, just not the standard I prefer so I've learned my lesson. Pay more to get more....

4/10 Poor

Allan, Australia

Disliked: Property conditions & facilities
old tatty hotel
The rooms big enough for 1 - 2 people. Its very noisy as faces the street, but has two opening windows which was ok. Bathroom lacks hot water in wash basin, towels and sheets are worn out and gray, clean enough though….TV old and small, internet connection ok, writing desk ok, reception personal not professional, taxi services used by the hotel are overpriced and rude to customers, DONT USE THOSE.

8/10 Good

Lokman, Terengganu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Cheapest Place To Be Near Mines
I was there with my family for the sole purpose of going to Big Bad Wolf Book Fest which took place in Mines International Convention Centre. The hotel is within walking distance to the centre and if not because the weather was always rainy, I would leave my car in front of the hotel and go to the centre by foot. The abundance of place for me to get food was a bless and if next time I want to go the Mines area again, this hotel will surely be on top of the list.
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

4/10 Poor

ryan, sarawak

Disliked: Cleanliness, property conditions & facilities, room comfort
No clean
when i enter my room, i smell the odour like people vomit in the room before. The room is small and not really clean. However, the service is helpful and the location is good if you wan have a ride of public transport.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

8/10 Good

NORAZLINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2020
Response from Operation Manager on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
oklaaaaaaaaa
Stayed 2 nights in Oct 2019
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
service
slow service.. I have to waiting for long time
Stayed 1 night in Nov 2017
Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important. Thank you Operation Manager

8/10 Good

Sharon, Malaysia

Liked: Cleanliness
Good HQ staff
Nice staff.
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

8/10 Good

Jiki, Kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi strategik, katil selesa,pkhidmatan sederhan
Kesuluruhan baik tapi selepas check out di kaunter nak minta pinjam tandas untuk tukar baju, telah dimaklumkan tiada tandas untuk dipinjam!! Amat relistik. No money no talk
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort
狭いけど良いスタッフ
隣にあるサンインズと少しわかりにくいですが、すごい感じの良いスタッフさんで気持ちよく過ごせました！
Response from Operation Manager Mr.Hazrul on 11 Feb 2021
Dear Valued Guest, thank you for good comments and rating. Hope to see you again in next visit.