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Reviews of Skylivia Empire Damansara

3.5 out of 5
Skylivia Empire Damansara
C-5-13A, Soho 1, Empire Damansara, Jalan PJU 8/8, Damansara Perdana, Petaling Jaya, Selangor

Reviews

6.8
Rating 10 - Excellent. 15 out of 56 reviews" "
Rating 8 - Good. 13 out of 56 reviews" "
Rating 6 - Okay. 12 out of 56 reviews" "
Rating 4 - Poor. 11 out of 56 reviews" "
Rating 2 - Terrible. 5 out of 56 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

mohamad hadi

Travelled with family
Awimbawe
welp.. I got a basic tree house unit. There is a wear and tear sign in the unit. Broken pipe holder in the bathroom. Wear and tear on the kitchen cabinet. The air condition got a leaking after a while. The location is good. Easy to reach a lot of interesting places. The view is nice. I can see a whole area from the 31st floor. Sunrise in the morning is beautiful. Next time, I prefer another unit from the picture. Not this one. =)
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This property did not provide any free parking and cause some inconvenient to the customer, and the facilities is under broken condition which the landlord did not doing maintenance on this property for awhile
Stayed 6 nights in Oct 2019

6/10 Okay

Irwan

Disliked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Yamosse Mariam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
The service was poor, no aircon in the room, the toilet was not clean properly, and can’t flash the toilet, in fact I didn’t enjoy a bit
Stayed 6 nights in Jul 2019

4/10 Poor

Siew Lan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Aircond was not properly functioning, end up being hot whole night, bathroom heater was not working properly. Pillow was all flat.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View, fast internet and good air circulation indoor
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remains one of my favorite places in Asia, Great view after the rain
Stayed 1 night in Mar 2017

6/10 Okay

Farah

Liked: Staff & service, room comfort
Short Stay After Buisness Meetings
The services is great but the toilet need to be maintain cleanliness and the security deposit return immediately once the visitor check out and it should be inform earlier Insya advance during the booking
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
everything was ok but the check in too complicated should improve more i think,no need to make customer wait too long.. but overall is ok.. recommend to other people to stay here..nice pleasent..👍👍👍👍🌹🌹
Stayed 1 night in Aug 2018

2/10 Terrible

Ahmadnizam, Selangor

Disliked: Cleanliness, staff & service, room comfort
NOT RECOMMENDED! Dirty toilet. Need to wait 20minute for staff coming check in No tv channel. NOT CLEAN water come out from refrigerator!
Stayed 1 night in Aug 2018
Response from Admin on 16 Aug 2018
Sorry to hear that. I will bring this up to management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choice for leisure stay
Good choice as close to the places that I want to go to and safe to stay.
Stayed 2 nights in Aug 2018
Response from Admin on 16 Aug 2018
Thanks for your stay.

8/10 Good

Fatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from admin on 16 Aug 2018
Thanks for your stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The toilet was not clean
Stayed 1 night in Jul 2018
Response from Admin on 16 Aug 2018
Sorry to hear that. I will bring this up to management. Thanks for your stay.

4/10 Poor

Juhanna, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor is very oily
booked a room at soho 1 and suddenly i got a studio room. im so disappointed with the room service. the floor is very oily, the equipments are dirty and the property doesnt look the same like in website.
Stayed 1 night in Apr 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Studio Apartment at Empire Damansara
You'll need to contact the owner to get the keys at check in as well as returning the keys on check out.

8/10 Good

NOORHAS ERDAYU

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Studio
Everythings was great! Just the management slow when we are arrive to check in..the wont guide properly how to find the lobby.

6/10 Okay

P, Petaling jaya

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
I was booking for soho unit, and when i check, they told me they only have studio unit left, which is Expedia website issue. When i check in to the studio, the water heater is broken, the air cond controller is broken, and the room has no furnishing. They have not returned my deposit after i checked out. After 1 day only i asked them for it
Stayed 1 night in Mar 2018

6/10 Okay

Emma

Liked: Staff & service

2/10 Terrible

Suresh, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheating
No instructions or contact number reachable to attain the keys to this apartment/hotel... I was push around from one security guard to another who couldn't answer my questions... no one called to confirm my stay.... I need a refund because I never got to stay in this place... pls check property before advertising expedia.... I think u guys should be more responsible when advertising rooms for rent...
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Show actual pictures pls
The unit is not like in the pictures. No proper check-in instruction is given and we had to wait more than half an hour as the place to check-in is not the same as given by Hotels.com. Parking rate RM1 per hour making it not worth staying here if you drive. Unit was just ok, no extra cable to plug in the TV (?!). We have to forgo the Unifi plugs in order to watch TV.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel been cheated
1. confirmation hotel was at SOHO 1, but when check in give us SOHO 2.waiting so long for check in. 2. get parking card only on 3rd day. 3. staff go into our room without inform or get approval from us, so terrible. 4. lots of baby cockroach in toilet, kitchen and cabinet. 5. kitchen cabinet are full of rubbish, empty boxes..... So disappointed.
Stayed 3 nights in Dec 2017
Response from Aidil on 9 Jan 2018
We are so sorry for the incovenience. We will improve this matter and provide more comfortable stay in the future.

4/10 Poor

Ilah

There was no electricity in the morning. The toilet hose faulty. Wifi password wasn’t given.
Stayed 1 night in Dec 2017
Response from Aidil on 9 Jan 2018
We are so sorry for the incovenience. We will improve this matter and provide more comfortable stay in the future.

8/10 Good

esraa

Good view
Good studio
Stayed 1 night in Dec 2017

6/10 Okay

Shk, Doha

Disliked: Property conditions & facilities
Mediocre apartment in PJ suited for short stays
The good: perfect location, reasonable price, easy communication with the property manager The bad: Late check in time (i.e. after 3pm), Parking is not free but not too expensive, no housekeeping hence not suited for stays longer than 2 days, low quality fittings and appliances, and the bathroom was very disappointing - unclean (brown residue in the water closet!), there were leaks, and there was a foul smell. Also the toilet sliding door doesn't close fully making the whole room smelly. Owner / manager should check the room before allowing occupants in.
Stayed 4 nights in Nov 2017

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2017

8/10 Good

Amirul

Liked: Staff & service, room comfort
Comfy room with rooms for improvements.
The space was adequate and nice, honestly. I really enjoyed the spacious room and comfy bed. For the price, I think it's really worth it. However, some areas could be improved. For starters, the bathroom was not squeeky clean. It had what I think is mold on some parts of the wall (or maybe just darkened, unremovable stain). Also, the AC gets watery after turning it on for a few hours and there was (lotsa) water dripped down on the desk with wire extension exposed. I hope the owner will fix this so the next guests won't feel uncomfortable. I'm not so fussy, so I let it go but I would hate it if other people experienced the same thing. Overall, it was worth the price. Disclosure: I got a 10% off coupon from Hotel.com app.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room did not look like what I saw online. Disappointing
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed Apartment hotel
Its an excellent choice for those who prefer an apartment with natural scenery, 30 minutes away from Downtown KL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was checked in to the 25th floor apartment (Duplex), beautiful view right out of my bed by the window

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Tower
The apartments are inside the Empire Damansara complex, which includes another hotel, rentals, bars, stores & eateries in the lower level.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
No reception, no channel TV
No reception, no channel TV - if not channel tv like astro, since have internet wifi, may consider install online tv box.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice studio at Empire Damansara beside Qliq hotel
This studio apartment was fine for my stay. The neighborhood had many restaurants and cafes. Convenient for Grab cars. It was easy to find as it is right beside the Qliq Hotel. The property description is accurate and the photos true to what you get. I didn't need anything and was independent but I can imagine that people who like a initial intro and attentive service to handle their questions - this wouldn't be the place for those travellers. Responses to questions and requests came after 4 hours or the next day.

6/10 Okay

Verified traveller

Not a hotel.
Not a hotel, just an apartment(studio)for daily rental. No daily housekeeping. Unless you need to do something around the neighborhood or else nothing around the area to see. Budget stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skylivia
Very nice location, with a good price, lots of food options in the street level inside the Empire Plaza itself or the near by mall

6/10 Okay

Linda, Singapore

Location is not bad near to the malls
The sofa bed is spoilt. Check-in time delayed. Shower head is spoilt but the hotel rectified it immediately.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
I switched to a diff style room in the sister tower, both inside the Empire Damansara. The whole complex is connected at lobby level and very secure

6/10 Okay

Betty, Petaling Jaya

Liked: Cleanliness, property conditions & facilities, room comfort
Suitable for Family Gateaway
The hotel suit for a small family gateaway . Clean and comfortable stay. The only problem, you need to call the owner for check in and can't reach by public transport.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Nice scenery & eateries in the area, lots of space & bang for your buck in Skylivia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
High Security, safety, great staff, nice design in a nice area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skylivia
Elegant Building in a nice area, with great staff. Skylivia appears to be (23 to 38) floors of the Empire Damansara tower Best choice for anybody who wants to a calm stay away from the traffic, yet next to everything.
Skylivia

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was not good too
Not good, checking in and out is too bad. Had to wait for the guy to bring the keys and also when handing back keys on check out. Room air conditioning was bad and the ceiling fan had no speed control. Overall I didn't like it

8/10 Good

Muhammad faiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED
Cosy place to stay. Beautiful environment. Very recommended. Very good

10/10 Excellent

Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Everything is great. Location, room, staff and security.

8/10 Good

ammar rashidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit of a drag coz i had to change room and there was delay in cheking in, but otherwise it was fine

8/10 Good

Ching Chai

Liked: Staff & service, room comfort
Good location near 1 Utama.
The person who checked us in (Aidil) was courteous and helpful. He even provided us with a free parking card to park our car. Room was spacious. However need upkeeping of the kitchenettes and some plumbing work on the kitchen tap, bathroom sink, bidet and shower.