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Reviews of SUDO GuestHouse - Hostel

2 out of 5
SUDO GuestHouse - Hostel
27 Jalan Pudu Lama, Bukit Bintang, Kuala Lumpur, Kuala Lumpur

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 51 reviews" "
Rating 8 - Good. 20 out of 51 reviews" "
Rating 6 - Okay. 9 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Sudo on 18 Feb 2020
Thank You for your feedback

8/10 Good

Mary Joy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019
Response from Sudo on 10 Jan 2020
Thank You

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Terrific location, with restaurants all around and near a metro station. Rooms are air conditioned and beds comfortable. The manager (owner?) I spoke with answered all questions.
Stayed 3 nights in Aug 2019
Response from Sudo on 15 Aug 2019
Thank You for your Kind feedback. We hope you continue to have a wonderful journey and to see you again in the future.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathrooms need fixed and floors need cleaned
Floors need a good clean, bathrooms okay for cleanliness but need repair work! For two days there was no hot water in the shower, one WC had a leaking hose, another WC did not flush and the third had a broken handle so you could not fully close the door. Location good, staff are helpful. Bedroom CRAMPED with too little storage & a broken locker that still wasn't fixed four days after staff said they would do it. It's an alright hostel but not great. Would stay again if I had to but would not be my first choice.
Stayed 5 nights in Jun 2019
Response from Sudo on 8 Jul 2019
Hi, Thanks for your feedback. Appologies for the delay in resolving the issues and the troubles. We have resolved the highlighted issues. Thank You

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Sudo on 2 May 2019
Thank You for your kind feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paji at the reception was great, ac was working in good condition, rooms are spacious, clean and on the good location
Stayed 1 night in Apr 2019
Response from Sudo on 23 Apr 2019
Thank You for your kind feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Sudo on 23 Apr 2019
Thank You for your kind feedback.

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Mar 2019
Response from Sudo on 12 Apr 2019
Thank you for your kind feedback. Hope to see you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is really convenient, you can also view KL tower from the guest house. Very close to chinatown and hotel staff was very polite. Worth the stay and money.
Stayed 1 night in Feb 2019
Response from Sudo on 20 Feb 2019
Thank You for your feedback

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
SUDOguesthouse is situated around 15min walk from the beach. Walking distance to the shops and restaurants. There wasn't a key for the bedroom so I was worrying that somebody can enter the room any time.
Stayed 1 night in Nov 2018
Response from SUDO on 1 Feb 2019
Thanks for your feedback, we will look into your concern. All our room are only accessible via magnetic key card access only.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
I required lower bed, but I did not. A blanket is too small that not enough when the air conditioner is too cool. I cannot adjust temperature due to many people in the room.
Stayed 2 nights in Jan 2019
Response from SUDO on 30 Jan 2019
Thanks for your feedback. We will look into improving further

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are really nice and the place is comfortable, feels like home. ❤️
Stayed 5 nights in Dec 2018
Response from Sudo on 7 Jan 2019
Thanks for your kind feedback. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from SUDO on 3 Dec 2018
Thank You for your feedback.

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icon the Cartoon Hostel
Crazy place. Staff would leave the property for hours and leave a guest in charge! The guest would have access to all your billing information. Then the staff became unfriendly if you complained about this behavior or dirty customers who would leave their soiled clothes everywhere. Would not clean rooms daily. Plastic water bottles would stay for days. Undesirables would stay weeks at this hostel because they could control the facility. Very weak management who would not enforce reasonable manners. You will leave with a bad experience in KL.
Stayed 2 nights in Oct 2018
Response from SUDO GuestHouse on 9 Nov 2018
Hi Daniel, Good Day to you...regret to note that you had such an experience during your stay here. We are pleased to inform you that the Ownership has change now with new resources. Our place is now known as SUDO Guesthouse. Having said that we would like to thank you for your valuable feedback. Good customer service is our first and utmost priority. Daniel thanks again for taking time to write to us. We do hope that you will visit us again in future. Best regards.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Really comfortable and clean hostel. The guy doing the cleaning is so good, he is washing everything every day. The area is good and close to Chinatown and also Jalan Alor. The bus going to the airport leaves close to also.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Good cost-benefit
Friendly staff, well-located.
Stayed 1 night in Sep 2018

8/10 Good

Andina

Liked: Cleanliness, staff & service, property conditions & facilities
Worth enough for budget hostel
Overall this hostel is worth enough for a budget hostel. I only payed for around $5. But the wall is not permanent so when people at the next door open the door quite loudly, it'll wake you up hahahaha. But it's okay for me since the price is so low. And the receptionist is so nice!
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Convenient hostel
This is a nice cool hostel with a spacious and big common area, walking distance to 7/11 and a shop just opposite where you can dine in for just less than $3. However, there are a lot of mosquitoes and the toilet is rather dirty so hopefully this can be improved on.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice friendly hostel
This is a nice hostel with a really spacious common area and the staff are always so friendly and go out of their way to help you. They also organize parties and make sure you feel at home. I will definitely come back again.
Stayed 1 night in Aug 2018

8/10 Good

Leon

Liked: Staff & service, property conditions & facilities, room comfort
Nice hostel with friendly staff
This is a nice and cool hostel with friendly and helpful staff who go out of their way to help you. The room is clean, although the bathroom need some cleaning maintenance. Overall, I enjoyed my stay here.
Stayed 2 nights in Aug 2018

10/10 Excellent

Mitchie, Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome being with staff..very helpful and kind
Stayed 2 nights in Jul 2018

10/10 Excellent

Mitchie, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really love to stay in this hostel very affordable price, clean and most especially friendly staff. This is like a home for everyone!
Stayed 2 nights in Jul 2018

10/10 Excellent

Batman, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Has a very basic kitchen, which is nice, could be a little better. When it comes to making simple meals it works fine. The larger rooms can sometimes be a little packed for the size. Then again it’s a hostel so, that is why it is such a bargain.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
I am very happy with my stay at this hostel. People are friendly and very accomodating. When I get back i will stay again at this hostel. Kudos to everyone. Keep up the good work guys!
Stayed 8 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Friendly hostel with everything you need to make your stay in KL a good one. Decent location and great value
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Sudo on 18 Feb 2020
Thank You for your feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet is horrible, the staff is friendly, and the linen is not clean
Stayed 2 nights in Nov 2019
Response from Sudo on 25 Nov 2019
Thanks for your feedback. Unfortunately, we had some plumbing issue which we have rectified. We appologies for the inconvenience.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Indian guys have poor service levels. The locker has no key. It is a cheap and bad room. Money may be stolen. I was told that a washing machine could not be used. The entrance is clean. Suitable for Indians.
Stayed 3 nights in Oct 2019
Response from Sudo on 22 Oct 2019
Hi, Thanks for your feedback. We accept guest from all over the world with no restrictions based on race or religion. The lockers has latch that you can use your own padlock to lock.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
根本鬼屋
很可怕
Stayed 1 night in Aug 2019
Response from Sudo on 22 Oct 2019
Hi, Thanks for your feedback.

6/10 Okay

fu, japan

リッチは便利です！シャワーは水しか出ません。
Stayed 7 nights in Aug 2019
Response from Sudo on 3 Sept 2019
Thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長期滞在に適してる。居心地満点。
Stayed 10 nights in May 2019
Response from SUDO on 30 May 2019
Thank you for your kind feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
１月滞在、住心地良し。毒虫に刺され大変な思いをした以外は問題なし。
Stayed 10 nights in May 2019
Response from Sudo on 24 May 2019
Thank You for your feedback. We will look into your concerns.

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019
Response from Sudo on 2 May 2019
Thank You for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Sudo on 1 Apr 2019
Thank You for your kind feedback.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
バスターミナルに近い
女性用のバスルームがあり、リビングも開放的で良かった。レンジはあるが、コンロはありませんでした。
Stayed 1 night in Nov 2018
Response from Sudo on 20 Feb 2019
Thank you for your feedback.

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefaldes
Dette er et rigtig godt hostel og møde andre mennesker på. Folk var søde og imødekommende. De ansatte var meget hjælpsomme og de kunne hjælpe til med alt. De snakkede alle godt engelsk, manglede der noget sagde man det plot og det var der kort tid efter.
Stayed 4 nights in Jan 2019
Response from Sudo on 28 Jan 2019
Thank You for your kind feedback. Hope you continue to have a wonderful journey

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
良かった
ロケーションがとても良かった。空港行きのバスが徒歩5分の距離にあるバスターミナルから出てます。近くに中華街やマーケットがありとても便利でよかった。 部屋のドアの開け閉めする音が響くので夜中にドアの音で目が覚めた。
Stayed 1 night in Jan 2019
Response from SUDO on 30 Jan 2019
Thank You for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
There was good location and staff was kind. Sometimes there was noisy.
Stayed 1 night in Jan 2019
Response from Sudo GuestHouse on 17 Jan 2019
Thanks for your feedback.

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probíhající rekonstrukce, ale hezke místo
Pobyt jsme si užili. Cely prostor se rekonstruuje. Pozor, i název je jiný! Personal je moc milý. Za ručník je potreba si připlatit, což ale není velký problem.
Stayed 1 night in Nov 2018
Response from SUDO on 12 Nov 2018
Thank You for your kind feedback.

8/10 Good

Verified traveller

Good location and friendly staff
Right next to Chinatown, but in a quiet enough location. Rooms are nice and clean and they offer a small kitchen you can use. Would recommend it!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Great value for money!
One of the best I've experienced in KL at this price point.
Stayed 1 night in Aug 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei 7 dias e voltaria!
Foram 7 diarias, renovadas día por día, isso já prova o quanto gostei da relação custo benefício ;)
Stayed 1 night in Jul 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Voltaria a me hospedar, foi o hostel que mais gostei dentre os 10 que já me hospedei na cidade! Fiquei 7 dias o que também foi meu recorde em permanência no mesmo lugar! O preço da lavanderia é o melhor da região, claro que poderiam liberar a máquina para uso livre como em vários outros países ! Tem uma grande área social e boa cozinha! Poderia só passar mais clipes na TV! É um ambiente tranquilo, fornecem toalhas grátis (tem que pedir). O ar algumas vezes ficou ligado durante o dia o que foi muito bom! Tem uma vista para a torre no segundo andar fantástica ao qual pode ver o show da iluminação as 20h, 20h30 e assim por diante!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS HOTEL
部屋は窓なし&狭いけど清潔で居心地が良い。共同バストイレもキレイ。共有スペースに冷蔵庫とキッチン有。何よりも、共有スペースの居心地が非常に良い！！！スタッフも非常にフレンドリーで親切。徒歩１分にコンビニと屋台、そして安くて美味しいカレー屋さん。10分歩けば中華街。アロー通りよりも過ごしやすい。今まで泊まったゲストハウスでダントツ快適でした。
Stayed 2 nights in May 2018

8/10 Good

飛鳥3世, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
コスパに優れた掘出しホステル
徒歩15分圏内でブキッビンタン、チャイナタウンが回れて一泊1000未満のホステルが立ち並ぶエリアにあります。内装はリニューアルされていて、空調もそれなりに効いていて、他よりも快適でした。コストを考えたら満足できるホステルです。
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

skip
中東客が多いことで、快適度や安心度が、極端に低下していた。以前は欧米人に人気だった。

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Skip this guest house
room7 dormitory broken electric rocking system and 8 people stuck and could not out until some come to help, I told reception but no solution

8/10 Good

A, アジア

Liked: Cleanliness, staff & service, room comfort
安くて過ごしやすい
少しの騒音が気にはなりますが、ホステルとしての機能は十分はたしています。トイレットペーパーの質が良かったり、ウオーターサーバがあったり、小さい部分で嬉しい気づかいがありました。
Stayed 4 nights in Feb 2018