Ballroom
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Reviews of Roof Garden Hotel

2.5 out of 5
Roof Garden Hotel
Plaza Jelutong No. 5C, Persiaran Gerbang Utama, Seksyen U8, Shah Alam, Selangor

Reviews

6.2
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Vic, Shah Alam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible!!!! no one in the hotel to check us in at 8pm ! the hotel looks like been closed down for sometime. the entire hotel is just so dark!!! i want my money back!
Stayed 1 night in Dec 2020

6/10 Okay

Zailan

Stayed 3 nights in Jun 2019

8/10 Good

Rosman

Liked: Cleanliness, property conditions & facilities, room comfort
Relatively the condition of the unit is good
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Disliked: Room comfort
HOTEL LOCATION FOR THE AREA CONSIDERED GOOD
THE ROOM GOT HEAVY CIGARETTE SMELL, THE BED IS OLD WHEN SIT ON IT GOT SOUND AND NOT COMFORT FOR SLEEP.
Stayed 1 night in Jan 2018

2/10 Terrible

KAK DEK, MELAKA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ONLY CLOSE TO WEDDING HALL THAT I MUST ATTEND.
HOTEL BUILDING MANAGEMENT IS DIRTY AND SMELLY. LADDER AREA AND SURROUNDINGS FULL OF RUBBISH LIKE OLD ABANDONED BUILDINGS. ESCALATOR DOES NOT WORK. DIRTY LIFT. RECEPTIONIST IS NOT CUSTOMER FRIENDLY. I WILL NOT RENT THE HOTEL IF IT IS NOT FOR THE WEDDING MADE AT THE HOTEL BY MY SISTER IN LAW.
Stayed 1 night in Dec 2017

8/10 Good

Shaharul Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keadaan hotel baik
Stayed 1 night in Sep 2018