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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Palm Garden Hotel

Star Rating
3.5 out of 5

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
32-inch LCD TV with cable channels, TV

Guest reviews

3.8 out of 5 Good
350 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

IOI Resort City, Putrajaya

Explore the area

Popular LocationPutra Mosque9 min drive
Popular LocationThe Mines Shopping Centre and Theme Park10 min drive
Popular LocationAlamanda Putrajaya12 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)32 min drive

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  • Superior Room, 2 Single Beds (Heliconia)

    Photos of Superior Room, 2 Single Beds (Heliconia)

    4.6/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds (Heliconia)

  • Deluxe Room, 1 King Bed / 2 Single Beds(Orchid)

    Photos of Deluxe Room, 1 King Bed / 2 Single Beds(Orchid)

    4.5/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed / 2 Single Beds(Orchid)

  • Executive Suite, 1 King Bed (Anthurium)

    Photos of Executive Suite, 1 King Bed (Anthurium)

    4.3/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsExecutive Suite, 1 King Bed (Anthurium)

  • Family Quadruple Room

    Photos of Family Quadruple Room

    Room amenities

    • 46 sq m
    • Sleeps 4
    More detailsFamily Quadruple Room

About this area

Asia

Next to a golf course, Palm Garden Hotel is in an area with good shopping. Travellers who have shopping on the agenda can visit IOI City Mall and Alamanda Putrajaya. Travelling with kids? Consider Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium.
Visit our Asia travel guide
Map
View in a map
Popular Location

What's nearby

  • Putra Mosque - 9 min drive
  • The Mines Shopping Centre and Theme Park - 10 min drive
  • Alamanda Putrajaya - 12 min drive
  • Universiti Tunku Abdul Rahman - Sungai Long Campus - 14 min drive
  • Axiata Arena - 25 min drive

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Bukit Jalil Station - 19 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 32 min drive

Restaurants

  • Where to eat
  • Palms Cafe โ€“ Cafรฉ offering Malaysian cuisine. Serves breakfast, lunch and dinner. Open 24 hours.
  • Aroi Dee Thai Restaurant โ€“ Restaurant offering Thai cuisine. Serves lunch and dinner.
  • Courtyard โ€“ Al fresco dining bar. Serves light fare daily.

About this property

Palm Garden Hotel

3.5-star, family-friendly resort near IOI City Mall
Along with 2 outdoor pools, this resort has a restaurant and 2 poolside bars. Self parking is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 151 rooms provide conveniences such as microwaves and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Palm Garden Hotel offers 151 forms of air-conditioned accommodation with minibars and a safe. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 25-40 for adults and MYR 24-24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Golf driving range
  • Ropes course
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Microwave
  • Waterslide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space (94150 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 25 and MYR 40 for adults, and MYR 24 and MYR 24 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palm Garden Hotel Putrajaya
Palm Garden Hotel
Palm Garden Putrajaya
Palm Garden Hotel Resort
Palm Garden Hotel Putrajaya
Palm Garden Hotel Resort Putrajaya

Frequently asked questions

Can I cancel my reservation for free at Palm Garden Hotel and receive a full refund?
Yes, Palm Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Palm Garden Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Palm Garden Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Garden Hotel?
Self-parking is free at this property.
What time is check-in at Palm Garden Hotel?
Check-in is from 3:00 PM to midnight.
What time is check-out at Palm Garden Hotel?
Checkout is at noon.
Where is Palm Garden Hotel located?
Located near the airport, this family-friendly resort is within 6 mi (10 km) of IOI City Mall, Farm In The City, and Alamanda Putrajaya. Putra University-Malaysia and Putra Mosque are also within 6 miles (10 km).
3.8
Good
350 reviews
5 - Excellent
89
4 - Good
161
3 - Okay
60
2 - Poor
29
1 - Terrible
11

3.8/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort
Stayed 1 night in Dec 2019

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
Maintanance work and stone hummer was going on every day fro morning to 4 pm No money exchange US dollar at all I was in trouble to pay for taxi on the first day to go exam although they took deposit in advance 100$ Room was clean but there was a lot of lizards and insects
Stayed 6 nights in Dec 2019

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Average food Average amenities Room - just fine. Bathroom - good
Stayed 1 night in Dec 2019

2/5 Poor

Business traveller
Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness
Quite unfortunately the hotel is undergoing renovation. But there is no excuse leaving the corridor uncleared. Used plates and utensils were seen left at the corridor the 2 nights I was there.
Stayed 1 night in Dec 2019
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