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Reviews of One Avenue Hotel, PJ

2 out of 5
One Avenue Hotel, PJ
1-13, One Avenue, Dataran Pelangi Utama, Bandar Utama, PJU 6A, Jalan Masjid, Petaling Jaya, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 151 reviews" "
Rating 8 - Good. 87 out of 151 reviews" "
Rating 6 - Okay. 28 out of 151 reviews" "
Rating 4 - Poor. 4 out of 151 reviews" "
Rating 2 - Terrible. 1 out of 151 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, hotel with great improvement, the only dislike thing is have to wait for 1 min for hot water, but other than that, room is cozy. Overall 9/10.
Stayed 2 nights in Apr 2023

8/10 Good

Kok Seng

Travelled with partner
Liked: Cleanliness, staff & service
Location
Stayed 1 night in Mar 2023

8/10 Good

GIAT YUN

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
value for money for a budget hotel
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for cheap hotel.
It was not the best but you can't get a cheap hotel nearby 1Utama. The hotel considered very cheap and the travel time to 1Utama by car just around 5 minutes if there are no traffics jams. You can have OneWorld hotel if you got budget. Clean enough I guess but you can't expected everything was perfect. You can find some not good conditions on the header of the bed. The rooms some are enough space some are too small but for me it's enough. Not suitable for wheelchair user since the walkways to the room got a lot of big bumper I can says. The bathroom also got small steps. So wheelchair not able to access. I like the bathroom supplies. They provide top to toe shower gel, toothbrush and toothpaste also a small comb. There was no 3 in 1 coffee or tea or kettle. Just 2 bottles of plain water. You might want to bring the extension cord if needed since the plug point quite far from the bed for some room. So hopefully the review is helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Kuan Yeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and cozy environment
Stayed 2 nights in Jan 2023

6/10 Okay

Oon

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

LEE

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up your service
One Avenue now provides complimentary breakfast and offers room for business functions. Keep up the good work.
Stayed 1 night in Mar 2019
Response from Hotel Management on 20 May 2019
Dear Sir / Madam, We are grateful for the time taken to pen down your feedback about our hotel and apologize for falling short of your expectations in your stayed. We want to assure you that all our guests are important to us, and it is never our intention to appear unfriendly or unhelpful. Thank you for your submitted review. We take all guests' comments seriously and through your feedback, we will continue to work towards serving you better. We look forward to your return

8/10 Good

Kim Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but can be better.
Convenient place to stay because easy to reach One-utama shopping mall as well as IKEA. However, parking has been made inconvenient by those night hawkers occupying the car-parks with their tables and chairs.
Stayed 1 night in Mar 2019
Response from Hotel Management on 20 May 2019
Dear Sir / Madam, We are grateful for the time taken to pen down your feedback about our hotel and apologize for falling short of your expectations in your stayed. We want to assure you that all our guests are important to us, and it is never our intention to appear unfriendly or unhelpful. Thank you for your submitted review. We take all guests' comments seriously and through your feedback, we will continue to work towards serving you better. We look forward to your return

6/10 Okay

Munzir

Liked: Property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very clean and the staff are responsive to our requests.
Stayed 1 night in Jan 2019
Response from Que on 24 Jan 2019
Dear Sir / Madam, We are grateful for the time taken to pen down your feedback about our hotel and apologize for falling short of your expectations in your stayed. We want to assure you that all our guests are important to us, and it is never our intention to appear unfriendly or unhelpful. Thank you for your submitted review. We take all guests' comments seriously and through your feedback, we will continue to work towards serving you better. We look forward to your return

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Que on 9 Jan 2019
Dear Ng, We are grateful for the time taken to pen down your feedback about our hotel and apologize for falling short of your expectations in your stayed. We want to assure you that all our guests are important to us, and it is never our intention to appear unfriendly or unhelpful. Thank you for your submitted review. We take all guests' comments seriously and through your feedback, we will continue to work towards serving you better. We look forward to your return

8/10 Good

Richard, Ipoh

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD:Location is good,lift,security scan,safety box,refrigerator,hairdryer but not working,free hot drinks:mocha,milo,tea tarik etc,toiletries provided,water dispenser in every level,free parking,in addition there are coffee shop nearby,7e,KK,Guardian.99 etc POOR:room too small,toilet and bathroom dirty,the breakfast too salty and cold,no soundproof,i request middle room but arranged us to front room too noisy hard to sleep
Stayed 1 night in Dec 2018
Response from que on 9 Jan 2019
Dear Richard, We are grateful for the time taken to pen down your feedback about our hotel and apologize for falling short of your expectations in your stayed. We want to assure you that all our guests are important to us, and it is never our intention to appear unfriendly or unhelpful. Thank you for your submitted review. We take all guests' comments seriously and through your feedback, we will continue to work towards serving you better. We look forward to your return

8/10 Good

LEE

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018
Response from Abd Qaiyum Mohamad on 23 Dec 2018
Dear Lee, Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future. I look forward to welcoming you again soon

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from Abd Qaiyum Mohamad on 1 Dec 2018
Dear Sir / Madam, Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future. I look forward to welcoming you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Abd Qaiyum Mohamad on 1 Dec 2018
Dear Sir / Madam, Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future. I look forward to welcoming you again soon

6/10 Okay

Desmond, Penang.

Liked: Cleanliness, staff & service
Parking space is limited and the whole area started to deterioate . Everything in the hotel is fine but out of the hotel is very dirty and lack of maintain .
Stayed 1 night in Nov 2018
Response from Abd Qaiyum Mohamad on 1 Dec 2018
Dear Desmond, Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future. I look forward to welcoming you again soon

8/10 Good

Dharmaraj

Family trip
Our second stay this trip was most satisfactory. Breakfast was not too impressive but was acceptable. However butter was not of good quality and the fresh milk was too dilute. But the hotel staff are excellent. Will recommend to others.
Stayed 2 nights in Sep 2018
Response from Abd Qaiyum Mohamad on 21 Sept 2018
Dear Dharmaraj, We are sorry for falling short of your expectations with our breakfast ( butter & Fresh Milk )We hope this did not cause you too much inconvenience. We do hope you come by once more when your travels bring you back to Petaling Jaya Thank You & Have a great day ahead !

8/10 Good

Jacky, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Que on 14 Sept 2018
Dear Jacky, We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself and thank you for your valuable comments. Eagerly looking forward to your next visit to our Hotel !

8/10 Good

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from que on 16 Aug 2018
Dear Ng, Greetings from One Avenue Hotel Petaling Jaya and thank you for your generous review on Expedia. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself and thank you for your valuable comments. Eagerly looking forward to your next visit to our Hotel !

6/10 Okay

Mobashar

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfactory
Overall hotel is okay. Breakfast not good at all. No variety for international travelers to eat.
Stayed 2 nights in Aug 2018
Response from Que on 16 Sept 2018
Dear Mobashar, Let me first sincerely apologize for your less than expected stay experience with us. I have taken note on all your comments and will bring it up with all relevant departments. I do hope that you give us a chance to redeem ourselves. Please contact One Avenue Hotel if you choose to stay with us again and We will make the necessary arrangements to make sure your stay be a memorable one. Thank you.

4/10 Poor

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
..
Room too small and oily on the floor
Stayed 1 night in Jun 2018
Response from Que on 6 Jul 2018
Dear Kelvin, Let me first sincerely apologize for your less than expected stay experience with us. I have taken note on all your comments and will bring it up with all relevant departments. I do hope that you give us a chance to redeem ourselves. Please contact One Avenue Hotel if you choose to stay with us again and We will make the necessary arrangements to make sure your stay be a memorable one. Thank you.

8/10 Good

Xharon

Liked: Staff & service, room comfort
Overall Good Short Stay
It’s quite comfortable place for staying one night. However, limited reserved parking and temporary malfunctioning on the water heater gave us some irritations. Overall, it’s cheap and worth for short stay with breakfast provided.
Stayed 1 night in May 2018
Response from Que on 6 Jul 2018
Dear Xharon, Thank you for choosing to stay with us and sharing your experience. We are delighted to hear that you enjoyed your time with us. Please do come back soon and if you need help with your booking, please accord us the pleasure to see to it. You can call the Hotel direct to help you with this or alternatively go to our website to do the booking. Once again, many thank for this review and we hope to welcome you back soon.

6/10 Okay

Irene

Good for a quick stay
The room smells of cigarette smoke. Towels and bedsheets don’t smell fresh and clean. No toothbrush set. Breakfast provided was acceptable except the food was very slowly replenished. Good point was the ample free car park.
Stayed 1 night in Mar 2018
Response from Que on 17 Mar 2018
Thank you for sharing your stay experience with us.We’re sorry you were unhappy . we’ll work hard to fix the issue you experienced. Thanks for letting us know. please do inform us if there have any Suggestion for served you better next time

6/10 Okay

steven , penang

Liked: Cleanliness, staff & service, room comfort
A strategic hotel
The hotel is nice and comfortable not so space consuming. Too bad the double single bed room don't have the air fan on the toilet so it's a bit smelly after flushing Overall room is good enough to sleep The movie selection channel is good enough for entertainment.
Stayed 2 nights in Jan 2018
Response from Que on 22 Jan 2018
Dear Steven, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
OK.
The hotel location is great near to 1 Utama shopping center and IKEA. Price is reasonable.Due to I was booking standard room. The room is small and near to the bath room, you may feel the bed is damp.
Stayed 1 night in Jan 2018
Response from Que on 22 Jan 2018
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2017
Response from Que on 22 Jan 2018
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy surrounding
Very noisy early in the morning. The bed is not comfortable and aircond is very noisy.
Stayed 1 night in Dec 2017
Response from Que on 29 Dec 2017
Dear Sir / Madam, Let me first sincerely apologize for your less than expected stay experience with us. I have taken note on all your comments and will bring it up with all relevant departments. I do hope that you give us a chance to redeem ourselves. Please contact One Avenue Hotel if you choose to stay with us again and We will make the necessary arrangements to make sure your stay be a memorable one. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Pleasent
2nd time staying here, money for value, comfortable stay
Stayed 2 nights in Dec 2017
Response from Patrick Ong on 27 Dec 2017
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at this hotel and was pleasantly surprised that it was really a Value for Money and good place of accommodation, especially for family. Friendly counter services, fuss-free and easy check in & out process; daily breakfast (can just decide on the spot) for a nominal fee of RM5 per pax only, DIY washing and ironing services available, daily mineral water supplies and daily housekeeping services provided. The only feedback we had were the "extremely mouldy and stinky carpet smells along the common corridor way that was a genuinely put-off when we checked in. The 2nd day was equally bad. Then when we was about to "complain" to the counter staff, we were pleasantly surprised again when we saw the entire stretch of corridorway carpets were removed at evening hours when we returned from outdoor. Guess the staff might had realized the distinctively awful smell when they did the housekeeping routine! Good that they took real actions before we spoke out. Thank you for being proactive and consideration for hotel guests' well beings. Overall, happy to stay for 3 nights here and will not hesitate to return for any future trips again! Keep Up Your Good Job, A Avenue Hotel Team ! Thanks !!!
Stayed 3 nights in Dec 2017
Response from Patrick Ong on 27 Dec 2017
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Kim Guan

Liked: Cleanliness, property conditions & facilities, room comfort
A stay value for money
At arrival, we were not able to enter the lobby because no staff was at reception hence the auto-door was deactivated. No signage on door that we have to wait. Knocked door and waited for about 5 minutes to see receptionist returning and unlocking the door.
Stayed 1 night in Dec 2017
Response from Patrick Ong on 18 Dec 2017
Dear Kim Guan, Let me first sincerely apologize for your less than expected stay experience with us. I have taken note on all your comments and will bring it up with all relevant departments. I do hope that you give us a chance to redeem ourselves. Please contact One Avenue Hotel if you choose to stay with us again and We will make the necessary arrangements to make sure your stay be a memorable one. Thank you.

8/10 Good

Sia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Patrick Ong on 18 Dec 2017
Dear sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

10/10 Excellent

Yong Soon, Kuantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. Clean and tidy. Would recommend to friend and family. Wonderful place. Clean and tidy. Would recommend to friend and family. Wonderful place. Clean and tidy. Would recommend to friend and family. Wonderful place. Clean and tidy. Would recommend to friend and family.
Stayed 1 night in Nov 2017
Response from Que on 4 Dec 2017
Dear Yong Soon, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Great hotel near to eateries, convenience shop, massage and etc. Good stay and value for money.
Stayed 1 night in Nov 2017
Response from Que on 4 Dec 2017
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Patrick Ong on 28 Nov 2017
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

10/10 Excellent

Ezmeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Acomplete hotel!one stop for everything u need.
Excellent!.I extended my durations of stays to two days!Thats prove how much im happy with my stays.Hope the hotel provide membership so that I can get corporate rate next time..coz definitely i ll return!
Stayed 1 night in Nov 2017
Response from Patrick Ong on 14 Nov 2017
Dear Ezmeer, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

10/10 Excellent

Reynolds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome value
Great hotel for the price and location
Stayed 7 nights in Oct 2017
Response from Patrick Ong on 8 Nov 2017
Dear Mr Reynolds, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

4/10 Poor

Verified traveller

Liked: Staff & service
ok. a bit overpriced
Stayed 1 night in Nov 2017
Response from Patrick Ong on 8 Nov 2017
Let me first sincerely apologize for your less than expected stay experience with us. I have taken note on all your comments and will bring it up with all relevant departments. I do hope that you give us a chance to redeem ourselves. Please contact One Avenue Hotel if you choose to stay with us again and We will make the necessary arrangements to make sure your stay be a memorable one. Thank you.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
A good budget stay which provides the basic comfort that you need.
Stayed 4 nights in Sep 2017
Response from Patrick Ong on 17 Sept 2017
Dear Hannah, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Pak Ngak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is worth the price except no lift
Stayed 1 night in Aug 2017
Response from Patrick Ong on 31 Aug 2017
Dear Pak Ngak, Good Morning. I trust this email will finds you well. i think you wrongly commented at our property. due to we have a lift service from basement till level 5 thank you & have a great day ahead

8/10 Good

YUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for SGD$30+ per night. couldn't ask for more. food, convenient stores, pharmacy is just located down stair. walking distance to 1 utama shopping mall about 10-15 mins. great stay for budget traveler.
Stayed 3 nights in Jul 2017
Response from Patrick Ong on 27 Jul 2017
Dear Yuen, Thank you for sharing your stay experience with us.. We are pleased to hear that you will be returning to stay with us on your next visit to Petaling Jaya. We look forward to served you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
clean, safety, convenience, staff friendly
Stayed 1 night in Jul 2017
Response from Patrick Ong on 15 Jul 2017
Dear Sir / Madam, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

10/10 Excellent

Jainulabdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But as the hotel condition price must be less than which I pay, a personal matter I must choose the place, there no other hotel near one avenue, but I find better hotels less than this price unfortunately not this area,
Stayed 4 nights in Jun 2017
Response from Patrick Ong on 5 Jul 2017
Dear Jainulabdeen, Thank you very much for choosing One Avenue Hotel as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to many shops such as 7 Eleven, etc.
Nice and Comfortable. Ample Parking space and easy access daily needs which you can items you need at Guardian, 7 Eleven, Mini Market and also hawker food!!
Stayed 3 nights in Jun 2017
Response from Abd Qaiyum Mohamad on 1 Jul 2017
Dear Sir / Madam, Thank you for sharing your stay experience with us.. We are pleased to hear that you will be returning to stay with us on your next visit to Petaling Jaya. We look forward to served you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay.
Location is excellent. It was near to the main shopping area . Room was comfortable, clean ,tidy and had all the facilities you would expect. Reception staff were so kind, friendly and helpful, excellent customer service . Free parking provided, would stay again in the future.
Stayed 1 night in Jun 2017
Response from Abd Qaiyum Mohamad on 1 Jul 2017
Dear Sir / Madam, Thank you for sharing your stay experience with us.. We are pleased to hear that you will be returning to stay with us on your next visit to Petaling Jaya. We look forward to served you.

8/10 Good

Noor Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money
Stayed 1 night in Jun 2017
Response from Patrick Ong on 21 Jun 2017
Dear Noor Azman, Thank you for sharing your stay experience with us.. We are pleased to hear that you will be returning to stay with us on your next visit to Petaling Jaya. We look forward to served you.

8/10 Good

Wai Bun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017
Response from Patrick Ong on 13 Jun 2017
Dear Wai Bun, Thank you for sharing your stay experience with us. We are pleased to hear that you had enjoyed your stay with us. Once again thank you for sharing your stay experience and we hope to see you back at One Avenue Hotel on your next visit to Petaling Jaya. Thank you.

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for the area
Friendly staff, thoughtful amenities, decent wifi and security. Located within residential area. Convenient stores and some eateries available on the same block. Both Centrepoint and One Utama are reachable within 15 minutes walk.
Stayed 4 nights in May 2017
Response from Patrick Ong on 13 Jun 2017
Dear Hilary, Thank you for sharing your stay experience with us. We are pleased to hear that you had enjoyed your stay with us. Once again thank you for sharing your stay experience and we hope to see you back at One Avenue Hotel on your next visit to Petaling Jaya. Thank you.