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Reviews of iHome Boutique Hotel

2 out of 5
iHome Boutique Hotel
17-1G, Jalan 18/33A, Taman Sri Serdang, Seri Kembangan, Selangor

Reviews

6.2
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Fikri

Disliked: Cleanliness, property conditions & facilities
My concern is cleanliness, in & outside the room. The floor feel uneasy & towel has stain mark. The bathroom also give more impact, where it’s floor feel sticky. I need to use my own slipper while entering the bathroom.
Stayed 1 night in Jan 2020
Response from OYO on 2 Feb 2020
Hi, Fikri! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

4/10 Poor

Fiza

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Zara on 26 Nov 2019
Hi, Fiza! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice and steady
Stayed 3 nights in Oct 2019
Response from Kevin on 14 Oct 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin

10/10 Excellent

Mohd, Temerloh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel located in strategic place, a lot of attractions in term of fast food stall, i will check in again
Stayed 1 night in Jun 2019
Response from Cheshta on 29 Jun 2019
Hi, We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Surrounded with restaurants & other shop. Dislike : the room not properly ventilation
Stayed 4 nights in Jun 2019
Response from Cheshta on 25 Jun 2019
Hi, Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Cheshta

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very good hotal with lowest price
Stayed 1 night in May 2019
Response from Barbara on 21 Jun 2019
Thanks for the perfect rating.Hope to host you soon. Looking forward to your continuous love and support :) Regards, Barbara

2/10 Terrible

Siti Ajar

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not good
Stayed 5 nights in Nov 2018
Response from Ritesh Yadav on 6 Dec 2018
Hi, Siti! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Ritesh

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On very last minute iHome Boutique informed me that they were over booked & I need to be transfer to TC Inn Hotel although booking had been made 2 weeks before. No confirmation msg was sent to me until 5pm so I need to go to TC Inn & check myself. Yes they already transfer to the said hotel but the price I have to pay is different. After 1hour of arguing & explaining to TC Inn hotel staff, at 7.30pm then only we allowed to stay with booking price in Expedia. Many thanks to TC Inn staff for helping us. Never ever going to book with OYO Ihome Boutique hotel. Ever
Stayed 2 nights in Nov 2018
Response from Ritesh Yadav on 30 Nov 2018
Hi, Guest! We're extremely apologetic to know that your experience with us has not been a pleasant one. we’d definitely work on your feedback to provide the best possible experience next time Regards Ritesh,

8/10 Good

hanis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 19 Nov 2018
Thank you for rating us super, hanis! Delighted to know you liked our services. Hope to welcome you again soon:)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 19 Nov 2018
Much obliged for rating us super, Guest! Enchanted to know you liked our administrations. Hope to host you soon:)