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Reviews of Grand Village Hotel

2.5 out of 5
Grand Village Hotel
77-79, Jalan Bunga Tanjung, Taman Muda, Ampang, Selangor

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nur ain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Leong

Stayed 1 night in Dec 2019

6/10 Okay

Peng Kwang

Liked: Cleanliness
Not so good experience - as it does not provide basic things like room slippers (walking around in cold tiled floors during 3-day stay), with bad TV reception, no cable TV available, no electric kettle and with air-conditioner in position which is blowing towards head area. Otherwise, its location is quite central and good, generally with quite basic provisions but room look clean..
Stayed 3 nights in Aug 2019

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenience
It is very convenience as beside a market, 7-11, massage, eating places, bakery shop and Optical shop etc. I made my reading glass for MYR99 for a pair. If need to go out, it's very easy to get transport, just grab will do. It pretty fast and not expensive.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Mohd, Temerloh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Sri Village Hotel on 3 Sept 2018
Greeting from Sri Village Hotel, looking forward to see you soon.

8/10 Good

ex-hoteliers, Johor bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, room very clean and comfortable, but around the hotel quiet busy with market and limited parking.
Stayed 2 nights in Aug 2018
Response from Sri Village Hotel on 27 Aug 2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologies that we fell short on your expectations in some area.Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2018
Response from Sri Village Hotel on 23 Jul 2018
Thank you for choosing Sri Village Hotel. We are looking forward to see you soon :)

8/10 Good

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2018
Response from Sri Village Hotel on 16 Jul 2018
Thank you for staying with us at Sri Village Hotel. looking forward to see you soon

8/10 Good

MUHAMAD HAMIDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is nice except for one way drive
Hotel staff is friendly
Stayed 2 nights in Nov 2017
Hi Muhamad Hamidi, thank you for your positive comment . i hope to see you soon

8/10 Good

khoo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for staying with us at Sri Village Hotel. looking forward to see you soon

6/10 Okay

Gaz, Canada

Liked: Cleanliness, staff & service, room comfort
Clean, new hotel
Pros: Hotel is new. Rooms are clean. Staff is friendly. Entrance to hotel is restricted to guests who are buzz in. Cons: Hotel has 3 floors but no elevators. This is crazy. I arrived at night when there was only 1 staff present so had to drag my luggage up to 2nd floor where the rooms begin. No in-house cafe. This is old KL neighborhood with the usual mix of coffeeshops and general stores. So don't expect any restaurants etc. Stores and coffeeshops opened till about 10pm. Hotel is miles away from KL centre. A cab ride cost RM40. There's TV but no cable TV service and most unbelievable of all - NO WIFI! If you need a hotel that is clean and cheap, this is it. As it's a new hotel, rooms still smell of fresh paint. But as all things go, this may last about another year or two. Cheers. I would not go back to this hotel because distance and lack of communication facilities - wifi (this is as necessary as a toothbrush) Cheers. gas
Response from Sri Village Hotel on 13 Jun 2018
Hi Gas, We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations. Thank you for choosing the Sri Village Hotel. We appreciate your valuable comments and look forward to serving you again soon ;)

2/10 Terrible

Kheng How

Disliked: Staff & service, property conditions & facilities
Super small toiler
The toilet is super small where I can't even bend to wash my face.

10/10 Excellent

ash, Scotland United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very helpful staff. comfortable bed.had a really peaceful sleep one bit of advice - always pay at the hotel on arrival rather than on-line (trust me it has its benefits:))
Response from Sri Village Hotel on 13 Jun 2018
Hi Ash, We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations. Thank you for choosing the Sri Village Hotel. We appreciate your valuable comments and look forward to serving you again soon ;)

10/10 Excellent

Aiman Aqil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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