Dear Hyginus,Thank you for sharing your feedback about your recent stay experience with us .I noted that we failed to meet your expectations in certain aspects of your recent stay with us. I have carefully reviewed your concerns and I am very sorry for having failed to give you the service all our guests expect. We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in these areas:We are currently dusting all our fan in stages as well as focusing on vacuuming the floor to ensure our guest have a much more comfortable stay.Once again, thank you for your valued feedback. From all of us at FOX Lite Cyberjaya, we look forward to welcoming you again at any one of our serviced residences.Your sincerely,FOX Lite Cyberjaya Management.

Dear Riza,Thank you for your rating. Please do let us know how we can make your stay better.Your sincerely,FOX Lite Cyberjaya Management.

Dear Mr Peter,Thank you for your rating. We hope to welcome you back.Your Sincerely,FOX Lite Cyberjaya Management

Dear Ms Rita,Thank you for taking the time to share your stay experience at Fox Lite Cyberjaya D'Pulze!It is very encouraging for us to know that our strategic location has enhance your stay with us.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Your sincerely,Fox Lite Cyberjaya Management

Dear Ms Lee,Thank you for taking the time to share your stay experience at Fox Lite Cyberjaya D'PulzeWe are sorry to hear about your disappointment with the cleanliness and that we could not make your stay more comfortable. Your feedback is important to us as it helps us to make improvements to enhance our guests’ overall stay experience at our property.We wish to assure you that your feedback has been shared with the staff concerned and necessary guidance through training will be given to avoid a recurrence of this incident. Your sincerely,Fox Lite Cyberjaya Management

Dear Saad,Thank you for taking the time to share your stay experience at Fox Lite Cyberjaya D'PulzeIt is very encouraging for us to know that we have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Your sincerely,Fox Lite Cyberjaya Management

Dear Mr Martin,Noted on your disappointed on your recent stay with us however we would like to know how can we address the issue as there are no comments for us to look into.Would appreciate your kind feedback Thank you and best regards,Fox Lite Cyberjaya Management

Dear Cik Nur Fadhilah,We are glad that you have enjoyed your recent stay with us.We are pleased to inform you that toothbrushes are available upon request and water dispenser is available at the common corridor for your usage.Thank you for your feedback and we look forward to welcome you back.Best regards,Fox Lite Cyberjaya Management

Dear En Muhammad Taufiq,We are happy to read that we have met your expectation however we are disappointed to learn that your stay has not been completely satisfactory. We assure you that we are looking into improving parking for our in-house guest especially during the peak traffic time as mentioned by you.We thank you once again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Best Regards,Fox Lite Cyberjaya Management

Dear Mr Martin,I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably on this occasion we have fallen short of our key mission.I would like to assure you that we have already proceed with rectification of sending all our stain towels for treatment and also provides necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Thank you for your valuable feedback. From all of us at Fox Lite Cyberjaya, we look forward to welcoming you again at any one of our serviced residences.Regards,Fox Lite Cyberjaya Management

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

Dear Yowtyan,Thank you for taking the time to share your stay experience at FOX Lite Hotel Dpulze!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,FOX Lite Hotel Dpulze Management

Dear Niki,Thank you for staying with us at the FOX Lite Hotel Dpulze!Naturally, we are disappointed to learn that your stay has not been completely satisfactory.We wish to assure you that your feedback has been shared with the related department concerned and necessary guidance through training will be given to avoid a recurrence of this incident. Once again, thank you for your valuable feedback. Yours sincerely,FOX Lite Hotel Dpulze Management

Dear Junaid,Thank you for taking the time to share your stay experience at FOX Lite Hotel Dpulze!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,FOX Lite Hotel Dpulze Management

Dear Mawar,It was a great pleasure having you stay at Fox Lite Cyberjaya D'Pulze. Thank you for sharing your feedback about your stay experience with us on 15th July.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the maintenance of the room . We will certainly take them into account when we review with the respective team members. We seek your patience and understanding as these improvements may require time to be implemented. Ms Mawar, we take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Your Sincerely,Fox Lite Cyberjaya Management

Dear Liang, We are please to have met your expectations in service during your recent stay with us,We thank you again and look forward to welcoming you back at any one of our residences.Best Regards,Fox Lite Cyberjaya Management