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Reviews of Enclave Hotel

3 out of 5
Enclave Hotel
18, Jalan Diplomatik, Diplomatik Enclave, Putrajaya, Kuala Lumpur

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 9 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Muhamad Fadir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021
Response from Syafiq ( Front Desk Assistant ) on 12 May 2021
Hi Mr Mohammad, Thanks for your review. Hope you get comfort stay with us! Need to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am satisfied.
Stayed 1 night in Feb 2020
Response from Victor Ng on 6 Feb 2020
Thanks for stay with us . Appreciate your feedback

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Near gov territory
Stayed 1 night in Jan 2020
Response from Victor Ng on 6 Feb 2020
Thanks for stay with us . Appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020
Response from Victor Ng on 6 Feb 2020
Thanks for stay with us . Appreciate your feedback

8/10 Good

Suhaimi, Kuantan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
easy excess to restaurant.
Stayed 1 night in Dec 2019
Response from Victor Ng on 6 Feb 2020
Thanks for stay with us . Appreciate your feedback

8/10 Good

Latipah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Azizan

Stayed 1 night in Oct 2019

10/10 Excellent

Farahwahida

Travelled with family, Business traveller
Liked: Staff & service, amenities
service tiptop and we're happy to stay at hotel.
Stayed 1 night in Oct 2019
Response from Victor on 1 Nov 2019
Dear Guest , Thanks and hope to see you soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not safe.
I don't feel safe. Area not suitable for lady travel alone. Kaunter staff is nice to change room for me. Man with sarong walking around. Poor wifi Lsc
Stayed 2 nights in Sep 2019
Response from Hotel Manager on 30 Sept 2019
Dear Guest , Sorry to hear this from you and thanks for your feedback. We able to ensure you the safety as our hotel equipped with 30 CCTV and our main glass door is with magnetic lock. Mainly of our Front desk staff also is female. Understand that you feel insecure when night time few foreigner workers wearing sarung walked pass outside our hotel , but dont worry here is putrajaya and it is safe. Once again, sorry for inconvenience caused.

10/10 Excellent

AZURASALWANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penginapan yang amat selesa dan memuaskan. Cukup memuaskan.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel & near to amenities
Stayed 1 night in Aug 2019
Response from Victor on 16 Aug 2019
Thanks for your feedback .

6/10 Okay

leeya

Business traveller
Disliked: Property conditions & facilities
its too noisy and cant sleep well. no sound proof. and i dnt like the side lamp and it annoying.
Stayed 3 nights in Jul 2019
Response from Hotel Manager on 26 Jul 2019
Hi, leeya . Thanks for your feedback . Sorry for hear that the room was noisy , i will give you a call to understand more about the noise . Sorry to hear that you cant sleep u We will improve from here

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
no allocated car park for customer. difficult to get car park at night during weekend
Stayed 2 nights in Jul 2019
Response from Hotel Manager on 25 Jul 2019
Dear customer , Thanks for your feedback , we will share few more parking space with you when your next visit . Nearby have amber parking actually . Hope to serve you again soon thanks

8/10 Good

Hairul Hafiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from AIman FDA Enclave Hotel on 7 Apr 2021
Dear Guest, Thank you for your feedback. Hope to see you soon :)

8/10 Good

Maskunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Hotel Manager on 30 Sept 2019
Dear Guest , Thanks for your rating