Best Western i-City Shah Alam

Photo gallery for Best Western i-City Shah Alam

Primary image
Water park
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Best Western i-City Shah Alam

Best Western i-City Shah Alam

3.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor, 40000

Explore the area

  • Popular Locationi-City4 min walk
  • Popular LocationCentral i-City Shopping Centre14 min walk
  • Popular LocationTaman Lake Park4 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)40 min drive

Choose dates to view prices

About this area

Shah Alam

Best Western i-City Shah Alam is located in Seksyen 7, a neighbourhood in Shah Alam, and is in a shopping district and near theme parks. Bangunan Sultan Salahuddin Abdul Aziz Shah and Shah Alam Blue Mosque are notable landmarks, and travellers looking to shop may want to visit Central i-City Shopping Centre and Sacc Mall. Enjoy an event or a match at Shah Alam Stadium, and consider making time for Shah Alam Lake Gardenโ€”a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • i-City - 4 min walk
  • Central i-City Shopping Centre - 14 min walk
  • Mawar College - 19 min walk
  • Taman Lake Park - 4 min drive
  • AEON Mall Bukit Raja - 5 min drive

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 40 min drive

About this property

Best Western i-City Shah Alam

3.5-star hotel in the heart of Seksyen 7
At Best Western i-City Shah Alam, you can look forward to free water park access, a round-trip airport shuttle and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and multilingual staff
  • Express check-out, luggage storage and ATM/banking services
  • Guest reviews speak well of the breakfast, convenient parking and WiFi
Room features
All guest rooms at Best Western i-City Shah Alam have thoughtful touches, such as fireplaces and air conditioning, in addition to amenities, such as complimentary wireless Internet access and Desk chair. Guests reviews speak well of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 28 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free water park access
  • Playground

Family friendly

  • Free water park access
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Travellers also viewed these properties

See similar properties

Policies

Check-in

88% of travellers were happy with check-in
Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 60
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property provides shuttle services to and from the shopping mall 5 times daily.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 28 for adults and MYR 16 for children (approximately)
  • Airport shuttle fee: MYR 220 per person (roundtrip)
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western i-City Shah Alam Hotel
Best Western i-City Hotel
Best Western i-City Shah Alam
Best Western i-City
I City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel
Best Western i-City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel Shah Alam

Frequently asked questions

Is Best Western i-City Shah Alam pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 3 Oct 2022 start from RMย 192.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western i-City Shah Alam?

Self-parking is free at this property.

What time is check-in at Best Western i-City Shah Alam?

Check-in is from 2 PM - midnight. Early check-in is available for a fee of MYR 100 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western i-City Shah Alam?

Checkout is at noon. Late checkout is available for MYR 60 (subject to availability).

Does Best Western i-City Shah Alam provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 220 per person applies.

Where is Best Western i-City Shah Alam located?

Located in Seksyen 7, this hotel is 0.7 mi (1.2 km) from Central i-City Shopping Centre, and within 3 mi (5 km) of Shah Alam Lake Garden and Shah Alam Convention Center. Sacc Mall and Shah Alam Blue Mosque are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western i-City Shah Alam and receive a full refund?

Yes, Best Western i-City Shah Alam offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western i-City Shah Alam cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 49 out of 172 reviews
5 - Excellent 28%
Rating 4 - Good. 72 out of 172 reviews
4 - Good 42%
Rating 3 - Okay. 43 out of 172 reviews
3 - Okay 25%
Rating 2 - Poor. 3 out of 172 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 172 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

4.4/5

Amenities

3.9/5

Property conditions & facilities

4.7/5

Eco-friendliness

2/5 Poor

KEE HANG
Stayed 3 nights in Jun 2022

3/5 Okay

richard
Business traveller
Liked: Staff & service
Picked up the toom phone to order room service and the cable fell out
Stayed 4 nights in May 2022

4/5 Good

nurul hanisah
Stayed 1 night in May 2022

5/5 Excellent

Rosmadi
Stayed 2 nights in May 2022

5/5 Excellent

Chin Hui
Stayed 3 nights in Apr 2022

5/5 Excellent

Thainmuli
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting excellent
Stayed 4 nights in Apr 2022

4/5 Good

Aliaa
Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 2 nights in Mar 2022

5/5 Excellent

MAWARTI BINTI TUDANG
Best
Stayed 1 night in Mar 2022

4/5 Good

Francis
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay, will prefer coming back
Stayed 4 nights in Mar 2022

4/5 Good

Sulaiman Mohd Zambri, Johor Bahru
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay in as surrounded by the shopping centers and attractions
Stayed 1 night in Feb 2022