A-08, Jl. Zuhal U5/178, Seksyen U5, Pusat Komersial Arena Bintang, Shah Alam, Selangor
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 9 reviews" "
10 - Excellent
1
Rating 8 - Good. 4 out of 9 reviews" "
8 - Good
4
Rating 6 - Okay. 1 out of 9 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 9 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 9 reviews" "
2 - Terrible
2
6.0/10
Cleanliness
6.6/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Poor
Rodzi bin Husain
4 May 2019
Disliked: Cleanliness, staff & service
Poor servis &facilities
Rodzi bin Husain
Stayed 1 night in May 2019
Response from Allen on 26 May 2019
Hi, Rodzi! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we’ve immediately shared the feedback to our relevant team to look into this concern so that our other guests don’t face such trouble further. Hope to make your future experience delightful and we assure you that we won’t let you down this time. Regards, Allen
Hi, Rodzi! Thank you for taking out your valuable time to rate us. It seems that you aren't completely satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Edward