Daily English breakfast (THB 150.00 per person)
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Reviews of Wanarom Residence Hotel

3 out of 5
Wanarom Residence Hotel
351 Moo 12 Petkrasame Road, Krabi Noi, Amphoe Mueang, Krabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 77 reviews" "
Rating 8 - Good. 36 out of 77 reviews" "
Rating 6 - Okay. 7 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Very clean and close to the airport
Stayed 1 night in Feb 2024
Response from M on 6 Feb 2024
Thank you very much for your comment.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from M on 3 Feb 2024
Thank you very much for the review. We hope to service you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to Krabi for the first time and didn’t know where to stay so we choose this hotel thinking it wouldn’t be too bad. The place was clean and reasonably for the price. It’s a little far from everything but I rented a moped and it worked out just fine. Didn’t really like the key entrance into the room but all in all it was fine.
Stayed 3 nights in Dec 2023
Response from May on 10 Jan 2024
Thank you for your comments. We hope to welcome you again.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the day before flying out of Krabi. Clean, modern property with friendly staff convenient to airport and shopping.
Response from May on 30 Nov 2023
Thank you very much for your review. We hope to service you again in the near future.

10/10 Excellent

KATHLEEN

Stayed 1 night in Sep 2023
Response from M on 21 Sept 2023
Thank you very much for your review. We hope to service you again in the near future.

8/10 Good

Joel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. That being said everything was OK. Room was clean and adequate. Breakfast I would skip that option and go somewhere else not that great .
Response from M on 9 Feb 2023
Thank you very much for your comment.

8/10 Good

Tahirih

10/10 Excellent

Gloria

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Stayed here overnight from a late flight into Krabi, only to leave first thing in the morning for Ko Lanta. The check in was very friendly and fast. Room was exceptionally clean. Bed is very firm. Complimentary bottles of water in room. I needed to book transportation to Ko Lanta and the receptionist was glad to book it for me. He was great. Overall stay was fantastic.
Stayed 1 night in Nov 2022
Response from May on 19 Nov 2022
Dear Guest,Thank you very much for your review. We are glad to hear that you were happy to stay with us. We hope to welcome you on board again in the near future. Have a great vacation in Krabi.

6/10 Okay

Rose

Test
Stayed 3 nights in Nov 2022
Response from May on 19 Nov 2022
Dear Guest,Thank you very much for your review. Wish you a safe trip back home.

8/10 Good

Alison

Stayed 1 night in Jul 2022
Response from May on 21 Jul 2022
Thank you very much for your review. We’re looking forward to service you again in the near future.

2/10 Terrible

ngamsmai, Hua Hin

Business traveller
Disliked: Amenities, property conditions & facilities
Bed is horrible n hard
Stayed 1 night in Feb 2022
Response from M on 21 Mar 2022
Dear Guest, On behalf of the management team, we would like to apologize for your inconvenience during your stay. We will try our best to find a solution to improve our service. Sincerely yours,

6/10 Okay

Lance

Liked: Cleanliness, staff & service
Approx 10 mins from Airport, convenient for late flights. Walking distance to Tesco and some decent street food. Breakfast was ok. Only real issue was the bed. I’ve never felt a bed that hard before. Slept on softer pavement. Sorry, can recommend if you are actually going to try and sleep.
Stayed 1 night in Feb 2022
Response from M on 8 Feb 2022
Dear Guest, We would like to apologize for the uncomfortable stay regarding to our bed. We will try our best to solve the problem.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight for airport.
Was spot on for overnighting before an early flight. Room minimalistic but immaculate. Outlet village a short walk to the right was good to spend some time wandering around out of the heat. Great little open air restaurant on same side of the road 5 minutes walk to the right, in the shadow of the Nap hotel. Taxi to airport 250 baht.
Stayed 1 night in Jan 2020
Response from May on 3 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Cole, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, but a little bit far from what Krabi has to offer. Although, it’s close to a very nice mall with good food. Overall enjoyed my stay
Stayed 2 nights in Jan 2020
Response from May on 29 Jan 2020
Thank you very much for your evaluation.

10/10 Excellent

OMER HAMDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a good decision for one nightstay
The staff are friendly like all the Thai people, the owner and his daughter May is Extremely helpful, making sure you feel safe and comfortable. Rooms are the cleanest i have ever seen. Breakfast options are quite nice. The mattress was not so soft but i liked it. Taxi service to/from the airport provided by the hotel is cheaper than Grab application.
Stayed 1 night in Jan 2020
Response from May Wongkit on 21 Jan 2020
Dear Mr. Hamdi, Thank you very much for your comments. We hope that you will have a great time during traveling in Thailand for your birthday trip. And we look forward to welcome you again in the near future :)

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from May on 20 Jan 2020
Thank you very much for your review.

2/10 Terrible

Bubu

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was nice but they don't understand not even one word English. Bed is very hard and uncomfortable. We woke up with back pain next day. Location is also terrible. No English Chanels in the room.
Stayed 1 night in Jan 2020
Response from May wongkit on 14 Jan 2020
Dear Guest, We have to apologize that you were not happy during your stay with us. Regarding to the problem of the mattress, we will try to figure out to solve this issue as soon as we can. For the English channels, we have some digital channels that broadcasting in English. However, we might not be able to explain you clearly to switch the input source with the remote control. We were sorry about our mistake.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
We booked a family suite with two rooms. It was on the 2nd floor. There is no elevator but staff helped with our luggages. Incredible location if you want to take the airport link instead of being overcharged by taxi in awful traffic. It was about 2-3 minutes walk to the airport link and we paid 40 bhat each to get to the airport with about 35 minute ride. The downside of this hotel is bathroom is odd shaped and it is very tight for tall people to use the bathroom. The hotel also asked for 2000 Baht deposit, but luckily, they take other currencies. We were leaving the country the second morning so we absolutely would not hold so much baht with us. The restaurant in the hotel offers great food which decently priced. All in all, nice place.
Stayed 1 night in Jan 2020
Response from May on 3 Feb 2020
Thank you for your comments.

6/10 Okay

Jane

Average airport hotel, ok for the price
Close to the airport, on a busy main road. 5 minute walk from Tesco Lotus, somewhere to get some bssic food, KFC, pizza, japanese restaurant and a couple of others. Next to a 7/11. Ideal for early morning flights. Hotel orgsnised taxi for airport. I thought I was getting a bargain for 250bht, but it was overpriced. The airport journey took exactly 4 minutes from the airport. I managed to go my whole 3 and half week holiday with only one bite, came out of this hotel with a number of bites. No English speaking channels on TV Walls very thin, could hear the person in the next room snoring Doors closing is loud and echoey
Stayed 1 night in Dec 2019
Response from May on 28 Dec 2019
Thank you very much for your comments. We will try to improve our room facilities as much as we can.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to complain about. Standard hotel. We were both hapoy
Stayed 1 night in Dec 2019
Response from May on 10 Dec 2019
Thank you very much for your review. We hope to service you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from May on 20 Oct 2019
Thank you very much for your review :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good for quick airport stay. Next to mall.
Stayed 1 night in Jul 2019
Response from May on 10 Aug 2019
Thank you very much for your review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It's a clean and quiet place to sleep near the airport if you get in late. The beds are like sleeping on plywood and there are no restaurants in or near the hotel and nothing but industrial businesses around, so I wouldn't spend more than a night.
Stayed 1 night in Apr 2019
Response from M on 7 May 2019
Thank you for your review

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for one night, close to Krabi airport
We stayed at the Wanarom Residence Hotel because it was close to the Krabi airport and we had an early flight the next day. The staff is very friendly and the hotel felt new. Overall it was a decent stay but I the following could be improved: - Bed much too hard (had a sore back all day the next day) - No bed lamp (so you need to walk back to bed in the dark after turning off the light) - No kettle (although one is available at reception) - The aircon was too powerful (we couldn't find a setting that would just keep the room cool without blowing air strongly)
Stayed 1 night in Apr 2019
Response from May on 7 May 2019
Thank you for your comments. We will try to find the possibilities to include extra amenities to the room.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the airport and clean budget hotel.
Stayed 1 night in Feb 2019
Response from May on 15 Mar 2019
Thank you very much for your review :)

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from May on 4 Apr 2019
Thank you for your review.

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel, very clean. Next door to Tesco Locus with plenty of shops & restaurants.
Stayed 1 night in Jan 2019

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel close to the airport
Clean hotel close to the airport. Taxi service to the airport is a rip off.
Stayed 1 night in Jan 2019

8/10 Good

Astrid, Los Angeles, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property therefore it was very updated and modern. The room was always clean. The restroom sometimes had a funky smell but I assume it was the lack of ventilation. Location wise it’s 20 mins away from Krabi town and the pier. But taxis and GrabCar charges 500baht each way. It’s near Krabi airport. Not much around but a shopping mall and the food there it’s really good. During my stay they didn’t offer a breakfast option which was a downside because there was no where we could walk and eat. The staff was always willing to help and set up anything we needed.
Stayed 2 nights in Nov 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Cathy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, new "minimalist" hotel near Krabi airport and a couple blocks from a g)eat Thai mall (folksy). We weren't sure what minimalist meant -- it meant spacious marble-tiled rooms with no art, no bedlamps, no shower curtains. But it was really nice, we even had a little deck over the parking lot, and there was a lovely pavillion for a simple Asian-style breakfast with miso soup, eggs, veggies and more. It was NOT a tourist hotel, but the front desk folks were friendly and helpful, and in broken English they made sure to tell us that it was just us, and a busload of Chinese visitors in the hotel! They have a delightful shuttle driver who picked us up and returned us to airport and to port for boat to Railay Beach.
Stayed 1 night in Oct 2018
Response from May on 6 Nov 2018
Dear Cathy, Thank you very much for your review. We hope to welcome you again when you visit Krabi next time :) Best regards,

10/10 Excellent

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Personal
Stayed 2 nights in Feb 2024
Response from M on 18 Feb 2024
Thanks for staying with us. We hope to service you again soon.

4/10 Poor

Jorkos

Disliked: Property conditions & facilities, room comfort
Stay away from this hotel!
We’ve never come across a hotel that is so terribly basic. It has the look and feel of a prison cell. The beds are made of concrete, or so it feels. A tiny towel for the shower, a very tiny bottle with shampoo. The hotel has no WiFi. Paper thin walls, you can hear everything your neighbors are doing.
Stayed 1 night in Feb 2024
Response from M on 11 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience at our hotel did not meet your expectations. We would like to clarify that our hotel does indeed provide WiFi access for the convenience of our guests. We apologize for any confusion regarding this matter and regret any inconvenience you may have experienced.Regarding your other concerns about the comfort of our beds, the size of our towels, and noise levels, we take these matters seriously and will look into ways to address them promptly.Your comments are valuable to us, and we will use them to identify areas for improvement. Warm regards,

10/10 Excellent

suteera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from M on 18 Apr 2023
Thank you very much for your review. We hope to service you again in the near future.

10/10 Excellent

Jee-hwan

Stayed 1 night in Jan 2023
Response from May on 15 Jan 2023
Thank you very much for your review. We hope to service you again in the near future.

8/10 Good

SUANGSUDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกสบายสะอาด
โรงแรมมีความสะดวกสบาย อยู่ติดกับเซเว่นและใกล้สนามบินกระบี่
Stayed 1 night in Jul 2020
Response from May on 24 Aug 2020
ขอบพระคุณคุณลูกค้าสำหรับการรีวิวด้วยค่ะ ทางโรงแรมหวังว่า จะได้รับเกียรติในการต้อนรับคุณลูกค้าอีกครั้งนะคะ

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt transithotell.
Det här hotellet ligger perfekt för en övernattning inför tidig flight från Krabi! Trevligt och billigt!
Stayed 1 night in Mar 2020
Response from May on 22 Apr 2020
Thank you very much for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from May on 26 Mar 2020
Thank you very much for your review. We hope to service you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from May on 25 Mar 2020
thank you very much for your review.

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from May on 22 Mar 2020
Thank you very much for your review. We look forward to welcome you again.

8/10 Good

SP

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room
Good lacation for shopping and meal. Room is clean. But some operator don't have service mind so we look for another hotel in another day.
Stayed 1 night in Mar 2020
Response from May Wongkit on 12 Mar 2020
Dear guest, Thank you for staying with us. We are sorry that some of our staff did not provide a good service to you. We will improve this point and will not let it happen again.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel-I recommend
Flawless hotel in Krabi. We just came for a night as we travel to Khao Sok. Perfect organization as we got picked up from the airport. Late check-in was not a problem-super friendly staff. Spacious, super clean rooms with big bathroom and AC. Breakfast with fresh egg, toast and juice. Value for money. Would come again any time in Krabi
Stayed 1 night in Feb 2020
Response from May on 20 Feb 2020
Dear Denise, Thank you very much for your comment. We hope to service you again when you travel to Krabi. Best regards,

8/10 Good

Anett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Helt ok
Helt greit rom, litt mye støy. Du får det du betaler for.
Stayed 1 night in Jan 2020
Response from May on 3 Feb 2020
Thanks for staying with us. We appreciate your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger nära flygplatsen, rent och fräscht, köpcentrum på gångavstånd. Vi valde detta hotell eftersom vi skulle flyga tidigt på morgonen. Bra WIFI.
Stayed 1 night in Jan 2020
Response from May on 30 Jan 2020
Dear Guest, Thank you very much for your comments.

8/10 Good

Terese

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from May on 30 Jan 2020
Thank you very much for your evaluation.

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично
Отличный , чистый отель возле аэропорта и теско лотуса. Останавливались на одну ночь перед вылетом . Чистый , хороший отель с парковкой все супер.
Stayed 1 night in Jan 2020
Response from May on 27 Jan 2020
Thank you very much with your review.

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from May on 30 Jan 2020
Thank you very much for your evaluation.

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from May on 30 Jan 2020
Thank you very much for your evaluation.

8/10 Good

Siu Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
機場附近的酒店
酒店簡單舒適, 附近有outlet , 但不大, 有tesco, 不過收9點, 還有Big C, 附近餐廳收得比較早, 因為第二日一早去機場, 所以是方便的, 坐5分鐘車就到機場, 如果一早一晚機是值得, 因為是便宜的
Stayed 1 night in Aug 2019
Response from May on 31 Aug 2019
thank you very much for your review.