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Reviews of Australian Guest House

2.5 out of 5
Australian Guest House
Unit 8, 16th Floor, Block D, Chung King Mansion, 36 Nathan Road, Kowloon, Kowloon

Reviews

6.0
Rating 10 - Excellent. 31 out of 230 reviews" "
Rating 8 - Good. 49 out of 230 reviews" "
Rating 6 - Okay. 72 out of 230 reviews" "
Rating 4 - Poor. 37 out of 230 reviews" "
Rating 2 - Terrible. 41 out of 230 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

3.4/10

Amenities

5.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Enn

Travelled with group
Liked: Staff & service
Budget overnighting. TV not working.
Stayed 2 nights in Nov 2023

2/10 Terrible

Kiumars

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of rats and cockroaches , the whole building is infested ; property is dovided to some sections from A to E or more ; different hotel names but all are in the same shape and dirty and infested. Full of mold in toielt, bed sheets have stains and rooms are smelly. The worse experience in my entire business life, over 100s hotels I have booked in my trips, I have never seen any hotel like this even in rural undeveloped counties, I have no idea how Expedia is offering this hotel, there must put a regulation on this industry to stop offering people these kinds of properties, thete are regulations for other e-commerce categories but it seems nothing for this trip/hotel booking industry. EXPEDIA , Please stop offering these kind of properies. I HAVE PICTURES TO UPLPOAD TO SHOW HOW TERRIBLE IS THIS PROPERTY.

10/10 Excellent

Annabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing in that room that I liked,Wased off my money,I took another hotel and expedia don,t care about this.they tell me u don,t gett ure money back,
Stayed 6 nights in Oct 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service
No frills stay in Kowloon
Don't expect luxury here. It is a low cost (for HK), no frills, place to stay in the heart of Kowloon. Close to MTR, lots of restaurants, museums and places to see. Rooms are small and basic, very few english channels on cable, but wifi is fast, staff are very helpful and lots of cheap food downstairs if you like indian and filipino food. A place for the adventurous, not the fussy traveller.
Stayed 7 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good location but has a long elevator waiting time. Very crowded. Room is far too small to fit a family of 3 although we booked for a family room for 4.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!!!
Stayed 1 night in Nov 2018

2/10 Terrible

Fausto

Sewage smell, Lots of Cockroaches, not recommended
Horrible, strong bad smell a sewage. Room was good presented, but the smell coming from the shower/toilet was totally depressing. If we close the door from the shower/toilet, smell is the same. Outside of the bedroom, when we walk outside of the room and steps, was lots and lots of Cockroaches. The rating is below to 1 star, and worse or similar to a lodging. We book for 14 Nights. It was a NIGHTMARE. Price was $ 1,084.00, a Real RIF OFF. This hotel could charge no more than $ 250.00 for 2 weeks. Location was very good. WiFi was very good. Bed was okay. The only issue was the horrible conditions of this hotel.
Stayed 15 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, close to MTR, obliging staff, nice room.
Stayed 1 night in Jul 2018

6/10 Okay

Soh

Disliked: Staff & service
Stayed 2 nights in May 2018

2/10 Terrible

janice, philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIRD CAGE. NO LEG ROOM IN FRONT OF TOILET BOWL.
We arrived at the guest house at 3PM and the room is still wasn't ready. Apparently, the room really assigned to us still had a guest that decided to stay so we got assigned to a different :"DELUXE DOUBLE ROOM--Room 1611". The towels weren't even inside when we got to the room and I had to ask twice before they gave us towels. Unfortunately, the room we got had no leg room in front of the toilet bowl and the wall, so I (as a female) had to pee sideways and the two of us *my husband and I when we have to go #2) need to either spread our legs wide on the sides or do it sideways! The comforter provided to us smelled OLD and RUSTY, we didn't use them and end up using the tiny towels as blankets. The adapter beside the bed didn't work and the people/staff are rude and unaccommodating. When we open our luggages, we have to do it alternately because there's no space or room for the two of us or for us to even open our luggage. It was like paying and renting a bird cage plus the wait in the elevator takes forever! I am not gonna rent or recommend this guest house to anybody. Don't waste your hard earned money on this guest house or all the guest houses in Chung King Mansions.
Stayed 2 nights in Apr 2018

2/10 Terrible

Dharampal Hanthanamane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very congested rooms, and too pricey
Don't go by the pictures in this listing. Actual rooms are way shabbier than the pictures. Also, it seemed like a whole bunch of guest houses - like Australian Guest House, New York Guest House, Tokyo Guest House et. al. were essentially the same property (the reception was common for all these and more similar guest houses) The building containing this property is pretty shady. The rooms were way too overpriced. And this being Hong Kong, the rooms were extremely congested. Barely enough room for a person to stand beside the tiny bed, and just enough space in the bathroom for a person to stand. Even to open the bathroom door (which opened inwards) and get out it felt like a circus feat. Overall, avoid the place if you can.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The only problem is the elevator.
Stayed 4 nights in Nov 2017

6/10 Okay

Mark, Philippines

Disliked: Property conditions & facilities
The rooms are small but OK.
The room itself is OK, and I guess you get what you pay for. The lift is very slow and overused. The wait to get into the lift to check in was about 25 minutes. When I got to the room I tried to get a lift down but it was constantly full; so I took the stairs. The stairwell was full of rubbish and there were rats. Not pleasant at all. But at least I got to ground level. Food variety is mostly Indian food. Tasty and reasonably priced.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Place was shady. Only one lift going to our floor. Room was not that clean.
Stayed 5 nights in Oct 2017

10/10 Excellent

fatz, Nathan road

Liked: Cleanliness, property conditions & facilities, room comfort
clean and comfy
The hostel was clean, with white sheets and fresh smelling room. The bathroom was very small but was clean and relatively new.
Stayed 1 night in Oct 2017

6/10 Okay

traveler, Philippines

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice but a little disappointed
TV and hair blower are not working...there's food left by previous guest at the back of refrigirator...i fell itchy whenever I use my comforter.....good staff and nice location for touring.
Stayed 3 nights in Jun 2017

6/10 Okay

sonia, brisbane, australia

Liked: Cleanliness
Compact clean room
We are happy that the room is clean and the room cleaner is very friendly.

2/10 Terrible

ko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are impolite. The whole area is so dirty. Need to line up in order to use the lift since the lift fits only 5 people. Room is small, I would not recommend this to traveler.

4/10 Poor

Mike, MR#8

Disliked: Room comfort
Not recommended for family
The bed and room was clean but the rooms was too small. Bathroom was terrible kept blocking and not enough bath towels. Just felt dirty most times. The cleaners was hard to understand and was very rude to my kids. Only one elevator was working so you have too join the long que to hop onto the elevator after a tiring day. Also you get harassed by dodgey men downstairs selling food or SIM cards. You get this daily. To conclude I would not recommend for a family especially if it's your first stay in HK.

8/10 Good

CBTraveller, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel, but elevator wait times long.
I enjoyed my time in the hotel. Rooms are small but I think that's standard for Hong Kong budget hotels. The only thing is that there are only two elevators and one of them was out at the time I went. It would sometimes take 45 minutes to get up to my room. And even 30 minutes to get down depending on the time of day. So plan accordingly. If you get past that then it is worth the price. :)

2/10 Terrible

suphan, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Not comfortable everything and I don't to back again .

6/10 Okay

Dian

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Hotel. Not even a Guest Room
This for me was my major disaster in all my years of travel. I got to Chung King Mansions a Market Place. I managed to find a lift to reception on the 16th floor. I was checked in, and guided to a room in the Tokyo House. All the same probably. The room was very small. No desk no chair, no where to put suitcase. Stayed overnight. Next morning in toilet which was also bathroom and shower. No hot water to basin, shower did not work. It was a disaster. I checked out that morning and found other accommodation. This not what was advertised by Hotels.Com and I most certainly would not recommend it to anyone. I believe a refund on the nights I did not stay is deserved.

4/10 Poor

Suchart, Thailand

Disliked: Property conditions & facilities, room comfort
The environment below the hotel is very bad.
The over all is clean. The maid use the same towel for the toilet step out. The environment below feels unsafe. No space for mavement in the room.

4/10 Poor

Verified traveller

Disliked: Room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

dont book it, Europe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Too small
Room to small , Elevator Taking a long time , Very Messy and dirty area downstairs Not a place for children Too many people that I did not trust. Hard to find the hostel because there are so many of them ....I

6/10 Okay

Joan

Liked: Cleanliness
Clean and good value for money
Good location, everything is accessible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Clean and safe.
We had a fabulous stay. Hong Kong property is expensive therefore rooms are small but amazingly equipped to include airconditioning. The lift area and the shopping bizar is daunting at first but as a woman on her own I felt safe. The guesthouse is superbly located. A short walk from the star ferry, harbour, park and millions of shops! To be on Nathan Road it is surprisingly quiet once in your room. Metro and bus stops are right outside so very easy to navigate. Staff are very nice and helpful.

6/10 Okay

Anthony Y H, Hong Kong

Convenient tiny room at good location
Tiny room but clean with basic facilities. Great location and good price for short stay. Right at city heart of shopping area and where couple minutes away from Metro station and bus stops.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The staff was nice and friendly to answer questions. The location was good and many good restaurants were around. The bedsheets were too dirty.

2/10 Terrible

PJ Costa, Brisbane, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute dump
In the dodgiest building of Hong Kong, I struggle to understand how they can call it a mansion as there is nothing luxurious about this place. Every single business in this building seems to be owned or managed by Indians and/or Muslims. The Deluxe Room states that it is 10 square metres but in reality it is only 3 or 4 square metres. The room is only as wide as the length of the double bed. The manager is one of the rudest people I have ever dealt with (no customer service whatsoever) - he couldn't care less about the room not being 10 square metres and, as a a matter of fact, said that the one with that size was already given to someone else. The coffee cups had cigarette burns in the bottom (as per photo) as they were probably used as ashtrays by previous guests. Needless to say that we did not have coffee. The hot water system did not work. When we arrived to the place, there was numerous police agents in the hallway, outside reception, for some sort of major incident unknown to us. Whilst we were still in the room, the housekeeper knocked and tried to enter the room immediately. She wanted the rubbish whilst we were still in the room. This was before check-out time.
Coffee cups

8/10 Good

Hans Victor, Philippines

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay for a solo traveller.
Place is near shopping area..

4/10 Poor

Sheilah, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms at the Australian Guest House
We were the only occupants of the guest house. The room was so small, one has to sit in the bed when your companion is getting something from the fridge or changing his clothes. The curtains are also dirty because I began sneezing when I lay down to sleep.

6/10 Okay

ARUN

Liked: Cleanliness, room comfort

6/10 Okay

Peter, Philippines

Liked: Cleanliness
Overnight stay fine
Fine

6/10 Okay

Too

Liked: Staff & service, room comfort
Door key chain spoilt, not save

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are tiny but clean and location is great. Ideal for short stay. Staff is also helpful.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Closed to MTR but located in the building which the entrace is not clear and full of indian people.

4/10 Poor

Vaidotas, LT

Liked: Cleanliness, room comfort
Only for short stay..
It is a bit doggy entrance, with too many Indians and Nigerians hanging around. Wifi did not work, there was a single duvet on double bed for two people. Although room and beddings were clean... It's kind of OK if you are only for sleeping because a bathroom in my house is bigger then all that room..

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good Price
Good Price but too many people standing outside of building doing advertisement. Hard to find the hotel within the building at first, the hotel guest is good, willing to show direction on the map. It is in Tsim Tsa Sui, so is near everything in Kowloon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blankets Smell
In summary, No coffee / tea, no face/hand towels, no window, killed a bug.

6/10 Okay

Vangie, Australia

Liked: Cleanliness
It was fine. would have been better if hotel has more room and has table to eat at least.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent value for price
We chose the room because it had a great price and location, which were the main selling points. It is located in the Chung King Mansion which always had crowds of men outside trying to sell us handbags and watches, which was definitely an annoyance. The room itself was tiny, but clean, and the sheets and towels were changed every day. The toilet was broken when we arrived but was fixed immediately. Washroom was so small we had to sit sideways on the toilet to close the door. Friendly staff let us store our luggage there after we checked out. Would suggest staying there, just be aware that you are getting exactly what you paid for.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stay with my husband~ The room is too small. No place to open the luggage~the refrigerator will turn off if we didn't put the card~Convenient to go everywhere~ able to exchange money downstairs.Sleep quite well~

6/10 Okay

Verified traveller

Budget Hotel with No Frills
If you are going to use hotel only for night stay and shower, then this one is for you. Pros: * Cleaned everyday * Has attached bathroom, mini fridge, dryer, TV, AC etc * Shared Microwave Cons: * Tiny rooms * Tiny & slow elevators, long queue to get in * Pestering vendors at ground floor

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stays
Only disappointment is the ground level is very rowdy & lot's of Indian &/orPakistanis people around very messy crowded place but after we find the lobby lift to the Guest House it's okay. Room got everything like a normal hotel, the rm I stayed for a night thought looks neat & tidy but didn't change the bed sheet as got stains & don't look clean at all! :( Well, if only for a night or two & with budget constrain this is worth to stay. :)

2/10 Terrible

SomeTraveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Stay.
Do not let the names fool you at ChungKing Mansions, there is nothing Australian about the Australian Guest House. They are all dives. The shower head broke, the toilet was haphazard - and could only be used sideways - and the hot water was sporatic. The silicon job was horrific and gave the impression of total lack of care and respect for aesthetics. Worst of all however is the fact that to get to your room you must first weave through a myriad of seedy market stalls infested with hawkers. It would not be unusual for 20 hawkers to approach you on your way to your room, offering you "Hash, Coke, Marijuana" after you knock back their suits and watches. Then there's the elevator. Bring a crossword puzzle to keep yourself occupied while the elevator rattles down at snail's pace...an ordinary experience all round. Seriously, coming from a well-travelled budget traveller, just pay the few bucks extra and stay in the Holiday Inn for instance down the road. The only redeeming features were the staff - although impossible to identify - are helpful, the rooms were tidy enough, and the position on Nathan Road made it a good place to explore from. Nevertheless, DO NOT STAY.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Just sleep and bath
Free and easy