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Reviews of KK Marina Court Resort Vacation Condos

3 out of 5
KK Marina Court Resort Vacation Condos
Marina Court Resort Condominiums, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah

Reviews

6.4
Rating 10 - Excellent. 14 out of 116 reviews" "
Rating 8 - Good. 42 out of 116 reviews" "
Rating 6 - Okay. 28 out of 116 reviews" "
Rating 4 - Poor. 15 out of 116 reviews" "
Rating 2 - Terrible. 17 out of 116 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MORZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Adzrina azura

Liked: Cleanliness, staff & service, room comfort
Great
The stay is amazing since it is located in the middle of the town..
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place, very nice, near town very clean
Stayed 2 nights in Jun 2019

2/10 Terrible

Abdul Wafi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
please next time clean rooms properly&floor.
overall me and family was stay there. 1st we step on that room we feel the floor is not sweep or clean properly. all i can say is room not proper clean or ready to be used
Stayed 3 nights in Jun 2019

6/10 Okay

Busybear, HK

Business traveller, Travelled with group
Very convenient location. Within walkable distance to shopping malls and night market.
Stayed 3 nights in Apr 2019
Response from Chris on 22 May 2019
Thank you for your stay with us

6/10 Okay

nizam, kuala lumpur

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
To further improve
Plus 1.Spacious room space and beds which can accomodate up to 8 travellers. 2.Nice 3bedrooms apartment with refrigerator, washing machine, astro, cooking stuff etc 3.Outstanding, friendly and helpful receiptionist plus maintenance staffs Minus 1.Room lighting / bulb not clear and some of them is not working 2.No main curtain or no thick curtain. At night, people from other unit/building can see what are you doing or wearing. 3.Water at water tap in main master bedroom is very slow 4.Shower handle is broken hence it so difficult to use shower without it 5.No dustbin in both bathroom to throw unused personal stuff. You have to use common dustbin
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

close to shopping mall
the house so pretty and near by shopping mall. the kids was enjoy to swim too
Stayed 3 nights in May 2018

8/10 Good

Nur Alicsya Hauda

Liked: Staff & service, room comfort
👌👍
Good

8/10 Good

Rigis

Liked: Staff & service, room comfort

2/10 Terrible

insar, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip with kids
worst ever.. no proper reception counter. one have to find out the the caretaking company and after all, they dont care about your stay. keys didnt worked.. water pressure very low and no reception contact
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
#%^*#$%¥
No words could describe.#%*^€<$##
Stayed 1 night in Nov 2017
Dear Guest, We thank you for highlighting dissatisfied view. We could not however address the issue as the comment was posted as anonymous. We would be grateful if you could provide us the reservation number for us to look into this. Tq

6/10 Okay

Amyliavella

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Staff were not friendly, no clear directions or instructions provided during check in

6/10 Okay

kakarot, KL, Malaysia

Disliked: Cleanliness, property conditions & facilities
Nice condo in the city
Booked 2 condos. 1 condo was clean and nice but the other was dirty with stained moldy bed sheets, the water pressure was low and the toilet door broken.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No housekeeping of the towels or change in bedsheets. Wifi router is out of service and not provided.

6/10 Okay

Verified traveller

8/10 Good

Steve, Kuching, Malaysia

Liked: Room comfort
Good location, large but dated
I had a 3 bedroomed condo apartment on the 10th floor. The apartment was large and in addition to the 3 bedrooms (all double beds) it had a large lounge area with satellite TV, a dining area with table seating 6 and a kitchen. One of the bedrooms was with a large ensuite bathroom with a toilet, bath and shower, there was also a seperate 'wet' bathroom with shower and toilet. The kithchen had a fridge/freezer and large gas stove with an oven but lacked basic cooking utensils and crockery and cutlery. The decor and all the furniture was very dated with the sofas in the lounge heavily stained. The apartment needs to be renovated. It was advertised as having a waterfront view which it did have when first built but now a new shopping mall built in front of the complex blocks out that view. Overall it was adequate and very cheap for a place for 6 people. Of note, this company shares a similar name to that of the Resort at the same location which has the main ground floor normal reception area. BUT this condo was run by a company which has units in a different block and the check in has to be done in one of the condo units on the 5th floor of Block 2 of this complex. This is NOT explained in the booking itinerary. Also, the access to the block 2 has an electronic lock so you have to call the telephone number on the booking itinerary to get them to unlock the ground floor access door to be able to get to the check in unit on the 5th floor. None of this is explained in the booking!
Dining room and lounge areas
Kitchen
Ensuite bathroom/toilet
Old and stained sofa

6/10 Okay

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious and reasonably comfortable. Kitchen poorly equipped. No signage to indicate check in area. Cleanliness very low standard. Location was great. Wouldn't stay there again.

2/10 Terrible

John, Indonesia

Disliked: Staff & service
Very Unprofessional Staff. STAY AWAY!!!
Arrived at the Marina Court Resort after a long hike at Mt Kinabalu only to be told that our unit "has some problem". So she offered to move us to a hotel room. I verified there are 6ppl in my party, as indicated on the reservation, so the room must be able to fit all of us. Upon hearing that, she put me on hold for a minute then said she'd put us in another condo at a different location. This means she was not ready to receive us because she should've arranged for a replacement unit in advance of our arrival. This also led us to suspect perhaps she thought we weren't coming that night and gave our unit away to another customer (we arrived late around 9.30pm but it was still before the check-in cutoff time of 11pm). Since we were exhausted, we accepted her offer. The replacement condo is located on the outskirt of the city, not walking distance to downtown KK which is our main reason for choosing Marina Court Resort. It also did not come with free WIFI, the unit was smaller than Marina Court unit and the kitchen was not fully equipped (I had stayed at Marina so I have baseline comparison). Finally, we almost did not make it to the airport on time. The other condo's staff messed up our taxi order; we asked for 6-passenger van but got a 4-passenger car. Due to its remote location, calling taxi requires 20min wait. Yes the taxi mishap is not entirely KK Marina Court's fault, however had we stayed in the heart of KK, calling taxis would've been fast. HIGHLY NOT RECOMMENDED!!!

6/10 Okay

Yian Nee, kuching sarawak

Liked: Staff & service
Disliked: Property conditions & facilities
not very satisfied as i need to change room every nite due to the room out of order.Both condo i stayed for two nite ,the master bedroom aircond was leaking and its make the carpet very smelly,as for another condo, also the master bedroom aircond broken,switch on whole nite but only warm air coming out.other then that,overall is still okay

6/10 Okay

Chu, Sandakan

Liked: Cleanliness, staff & service, room comfort
Overall is not bad. But the water need to deeply service. Even thou already ask technician come to service but the water just heat awhile only. And please put some pail at toilet because not all children like to use shower flush.

10/10 Excellent

Fengyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yusof, KL,Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to shopping areas
Except for minor discomfort, relatively a nice stay

2/10 Terrible

Lau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mrs rozlan, kota kinabalu, sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family with children
1. convenient n easy to access kk area 2. safety is guarantee 3. staff is friendly, apartment is clean

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Yew Weng, Butterworth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service apartment is poorly maintained. Lots of ants in the apartment. The wooden flooring broken/loose. There was no water for 2 nights due to maintenance.

8/10 Good

Chong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i was booked Superior Apartment, 2 Bedrooms. No internet connection.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap stay but really bad service
stayed there for four nights.. apartment was suffice for the price.. but service was so bad.. book with caution... room was not to same as pictured in the website.. firstly, before my trip, i emailed them to confirm my booking is secured. did not bother to reply my emails. i had to request help from hotel.com secondly upon arrival, i had to call them to get my room keys. my flight was in the late evening (10pm) and the reception had already closed (opens 9am - 7pm)... but i clearly have informed them early on this).. access to reception is only through a security key pass.. just to check in took me 30 - 45mins to get my apartment room keys.. thirdly, internet was not given, when i called again the same evening (11pm).. they said to call back tomorrow as they did not have the password.. the next day i went to the reception, and they gave me a internet/wi-fi box... only them did i have access to internet.. fourthly, the apartment details said they would have kitchen facilities.. i came in and found that there was no microwave.. when i asked for one, they did not have one... there was a stove.. but when i checked there was no gas cylinder... i had to request for one.. which only came after persistent asking.. fifth, the cleaner only came at specific time, say 12noon.. if you are still in the room, they would not come back... had to complain just to pick up the garbage and towel...

6/10 Okay

Celeste

Liked: Room comfort
Disliked: Staff & service

2/10 Terrible

KUO, MALAYSIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My First Terrible Experience
This condo have many rooms, they one given to us with broken window, broken lock & door, felt like hunter house. Everything not function & felt terrible to stay in. when we request to change, they say all room fully booked & not available. The Condo representative offer us 50% discount if we stay here. No refund if we want to change or cancel room, we have 5 nights booking here. Luckily this hotel booked through my friend with experience in law. They help me to contact Hotels.com customer service and told them the true. With Hotels.com help, we manage to change to the room like showing in the photos provided and cancel all the other 4 nights will fully refund. With this bad experience, We will never never stay here again.

10/10 Excellent

Kinki, Pahang, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and Well Hotel
The apartment is clean and beautiful, everything in the apartment are in good condition... will recommend it and looking for next stay...

8/10 Good

zalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sharifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

thirukumar, Penang

Liked: Staff & service
Not good a stay . Needs improvement
The hot water shower in the master bedroom not working. Wifi was completely not working

4/10 Poor

Muhamad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor is a bit dusty and the furnitures are in bad conditions. The washroom's door also is in bad condition. There were water drop from our washroom's ceiling. The pillows were small, uncomfort and inadequate.

8/10 Good

Brian, Perth. WA

Liked: Cleanliness, property conditions & facilities, room comfort
Very Comfortable, Functional and Practical
We had an initial scare at check in when reception asked for a voucher, and were not prepared to give us a room without the voucher. Eventually a call to the agent's mobile saved the day, and the room was in fact ready for us. After that, things got better as the room was comfortable. The location is very central, and we found good food across the road at Fook Yuen. (the resort complex itself had no food outlet) Great shopping right across the road at Centrepoint. We enjoyed using both the pool and the gym. Just make sure you come prepared with a voucher or at least the booking agent's local phone number!

2/10 Terrible

Margaret, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth booking
The check in at the motel was difficult. The staff at the desk could not do the check in and requested money to call the owner of the room that had been booked. The key did not work and another was had to be retrieved which meant waiting another 10 - 15 minutes. The kitchen and bathroom were very dirty. The neighborhood was close to a shopping centre but the complex the room was in was not nice.

2/10 Terrible

Margaret, australia melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting and sleaxy
The booking in was difficult and very suspect. The place was filthy and the place was totally misrepresented so much so that we left immediately while the woman ( not the original one who led us to the room ) was off trying to get us a key that worked.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hope to have a clean room for stay. .
Overall is good for all the elements.. but the sofa and beds seems like have insects and louses that make us feel itchy and uncomfortable. This is the only factor that disappointed us, hope the cleanliness of the room can be better, because this made us have red dots on whole body, it is serious to take action to clean the room clean. Anyway, great to have a stay here and will be another stay soon .

8/10 Good

Wei Hao

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Siti Faii Haizith, KL, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family
Convenient

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place for Large Family
Great place for a large family. Fully airconditioned and comfortable.

4/10 Poor

Sunil, philippines

Disliked: Cleanliness, staff & service, property conditions & facilities
good location
Comfortable and convenient location

4/10 Poor

Nic, Malaysia

Disliked: Cleanliness
NO WiFi Connection during stay
no wifi provide during our 3night stay as promise to provide us portable wifi ,but at the end we get nothing at all !

8/10 Good

jinju, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i want to go there.
That is good The condo are 3 room and 2 bath Good condition wifi and this is near by downtown If i will go to KK again, i will stay this condo

6/10 Okay

MohamadHasfia, labuan

Family trip to KK
The hotel experience was average. No major issue encounter during our stay. The only issue is room parking not clear shown during check in. For easy movement for guest, 2 access card should be given to guest.