2/10 Teruk
Brianna
7 Sep 2025
When checking in to the hotel, we went into our room to discover dirty towels, lack of clean towels, and no toilet paper. The floor was so dirty I was afraid to walk around with socks off. Outside our room was the laundry area where people were doing laundry and speaking loudly until 11pm. The dead lock on our door was broken and on the door jam was a car freshener for the room. Very lazy. The next day when letting my small dog outside to use the bathroom, two larger dogs came running at her, where we were forced to pick her up and run back to the room/fearing for safety. When confronted about problems, hotel staff said with a smile, "those are guest's animals that had pawed their way out of their room. Like it was funny. One dog had a broken leg like it got hit by a car and was limping for awhile. Another guest mentioned that he called animal control on those dogs during his last stay a month ago. Will never come back! Worst experience at a hotel EVER!
Brianna
Menginap 3 malam pada Sep 2025